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Smithtown Kia

St. James, NY

4.9
2,043 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,043 reviews

August 29, 2023

Gerard was a great communicator with us and made the process very simple. He always called back promptly and responded quickly to emails. We got the car a month earlier than we originally were supposed More

by joshuagutes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Joshua. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 29, 2023

Excellent experience! Chad and Scott at Smithtown Kia were a pleasure to work with. Thank you! More

by Abottz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Aug 30, 2023 -

Smithtown Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

Smithtown Kia was amazing. Every step of the process was easy. They didn't play any price games that too many other dealerships play. Gerard was great and helped a lot. I would More

by KiaShopper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Smithtown Kia responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

This is the second car I’m purchasing from this dealership. I’ve had nothing but great experiences stemming from the sales person Gerard to the manager, Paul and the finance person Marty. It is a p More

by Nv3pmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Bergen
Aug 29, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

Chad made it so easy to have a conversation, not once did I feel pressured. He was extremely honest when it came to stock, price, features, etc. Once we sat down and we talked about what I was looking for, More

by matthewjmartin19
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 29, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Matthew! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chad was able to exceed your expectations. Don't hesitate to contact me if there is anything else I can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

We had a great experience buying a Telluride from Chad at Smithtown Kia. Chad was friendly and knowledgeable. He spent a lot of time helping us choose the right car. We did not feel rushed or pressured to bu More

by Dvinciguerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 29, 2023 -

Smithtown Kia responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 25, 2023

Chad was awesome- he listened to what we needed and he was so fast and efficient and friendly! More

by ariellawernermca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 28, 2023 -

Smithtown Kia responded

Thank you so much for leaving this awesome review of our dealership. Chad truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. I will be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let me know. Until then, I hope you’re enjoying your new ride! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 25, 2023

I’ve been leasing a Kia since 2017 and the customer service I get from Gerard is too notch. He’s friendly, personable and I’ve continued going back because of him. He makes it a ver pleasant experien More

by FreshPots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 24, 2023

Third car from this dealer. Gerard was exceptionally helpful, even delivering the car to me when I had transportation issues. More

by Hbb
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Smithtown Kia responded

It was a pleasure to read about your third car-buying experience at Smithtown Kia. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Gerard provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 23, 2023

Chad was very helpful. He understood that we had some prior commitments and was able to work around our schedule. We felt no pressure from him and that was very much apprec More

by Sniffymama
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 25, 2023 -

Smithtown Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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