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Smithtown Kia

St. James, NY

4.9
2,043 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,043 reviews

September 05, 2023

I’m pretty sure I would have purchased a car there if they had more inventory to choose from. Chad was extremely helpful and also showed me a car that was en route but I was on a short time limit. More

by Gman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 07, 2023 -

Smithtown Kia responded

Gman, thank you for sharing your experience and giving Chad a shoutout! Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 03, 2023

Chad was extremely professional and patient. Never had such a positive and easy car buying experience. More

by Valeriegalletta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 06, 2023 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership, Valerie. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 02, 2023

Was able to find my deal and vehicle I wanted at Smithtown KIA. Tom W was my sales rep who was not only prompt with communication but was super professional. You can tell he has been doing this fo More

by vanacore2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom watson
Sep 06, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 01, 2023

Was able to purchase a Certified pre-owned vehicle from tom w in sales. I had a very seamless painless experience at this dealership! Tom seemed to not only know how to present a car but was able to answ More

by vanacore2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Watson , Paul V
Sep 06, 2023 -

Smithtown Kia responded

Congratulations on your new purchase! I hope you are continuing to enjoy your ride! It's wonderful to know you feel confident in your decision to choose Smithtown Kia as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 01, 2023

I had a great experience at Smithtown Kia from the moment I walked in, employee Tom Watson acknowledged me, was very attentive and patient. A+ service by Tom Watson and Paul Varrandas. and now I’ve got a Ki More

by AndreB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Watson 5 stars, Paul Varrandas 5stars, Jeff B in financing 5 stars,
Sep 06, 2023 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us, Andre! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 01, 2023

Chad was great! He went above and beyond and was very helpful in our whole process! More

by Briiannarosen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 06, 2023 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 01, 2023

Dealership was very hands on and helpful during our first leasing experience. Chad went above and beyond to make sure we knew all the information and was happy with our purchase, highly recommend! More

by kerrihurney121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 06, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Kerri! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 31, 2023

Quick with responses. Supposed Great customer service. We are so happy with our new car! More

by bpaul611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
August 30, 2023

Chad was great to deal with. I told him that car I was buying was a present for my wife's birthday. So when we showed up he had a huge red bow on it for her. It just made her day More

by royterlaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 01, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 30, 2023

Chad was excellent through the whole process. Completely transparent and never once did we feel uncomfortable throughout the sales process. I’d absolutely refer anyone looking for a new vehicle More

by reisern14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 01, 2023 -

Smithtown Kia responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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