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Smithtown Kia

St. James, NY

4.9
2,043 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,043 reviews

September 14, 2023

Just bought our fourth car from Chad at Smithtown Toyota. What a great experience. Everyone was so professional, helpful, informative and just a great place to shop. They made everything so quick and easy. I More

by Jmdavisityg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Chad Echezuria
Sep 15, 2023 -

Smithtown Kia responded

It was a pleasure to read about your fourth car-buying experience at Smithtown Kia. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chad provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 12, 2023

My experience with Gerard was a very positive one. He guided me through my purchase of my new Kia with knowledge and answered all my questions in a very friendly way. He spent so much time going over More

by gayle.zimmerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rennie
Sep 14, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Gayle! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Gerard was able to exceed your expectations. Don't hesitate to contact me if there is anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 10, 2023

Chad is a true professional. He brought back the joy and pleasure of buying a car back to what it once was. Incredibly knowledgeable and happy to help understand the car’s featur More

by kiedaisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Verandas, Chad Echezuria
Sep 12, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 07, 2023

I went all the way there from the south shore of Nassau County because I like this dealaership. Both my wife and her father had great experiences there.It wasn't the free ice cream (although it was really More

by David B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Smithtown Kia responded

It was a pleasure to read about your first buying experience working with Gerard. Congratulations on your new ride! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 07, 2023

Didn't clean the car before my arrival. Dealership could use a major renovation. Would not recommend. More

by sabrinawright320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Echezuria
Sep 08, 2023 -

Smithtown Kia responded

Thank you for sharing this review regarding your experience with us, Sabrina. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Sep 08, 2023 -

sabrinawright320 responded

Feel free to call me @ 203-272-8328,

September 07, 2023

Smithtown Kia was great. We were greeted kindly upon entering and helped immediately. Everyone we encountered was friendly. The dealership was clean and even had some toys to More

by jessicalynn22891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 08, 2023 -

Smithtown Kia responded

To say thank you is not enough, Jessica! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Smithtown Kia again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 07, 2023

Above and beyond! When I heard about the lifetime deals on everything, how could I say no! Everyone had smiles and nothing but positive energy! More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 11, 2023 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Anthony! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 06, 2023

My experience with Chad from the Smithtown Kia dealership was a very positive one. He was genuine and forthright from beginning to end. I recommend a visit to any Kia fans. More

by Na
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 08, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 06, 2023

I purchased my first KIA today from Smithtown KIA from Gerard Rennie. Have nothing but wonderful things to say about the experience from start to finish. He was honest, professional and very thorough. Hig More

by jengugs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Smithtown Kia responded

Jen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 06, 2023

This was my second lease at Smithtown Kia and I had the pleasure of working with Chad, he was by far the best Salesman I have worked with.. I came in and there was no Hassel easy and professional process.. More

by dondoell48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 07, 2023 -

dondoell48 responded

Friendly, knowledgeable and helpful. Made leasing my new sportage a pleasurable experience. Thanks Chad.

Sep 08, 2023 -

Smithtown Kia responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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