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Smithtown Kia

St. James, NY

4.9
2,042 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,042 reviews

October 19, 2023

Having to buy a new car can be somewhat challenging. However, Chad from Smithtown Kia couldn’t have made the process any easier. I knew going in to the dealership what model Kia I was looking for and a More

by mvkimmel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 23, 2023 -

Smithtown Kia responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Smithtown Kia. Please feel free to contact me if you have any questions about your new purchase. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 17, 2023

Second time leasing from Smithtown Kia. Thank you Gerard for your professionalism and Scott (sales manager) for your help as well. More

by Tinkerbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 16, 2023

This KIA was the best! We had previously gone to 3 others and they were just rundown and the staff was clearly not willing to work with us. They gave the typical run around More

by Meg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Smithtown Kia responded

Meg, thank you for taking the time to share your feedback regarding your experience at Smithtown Kia, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 15, 2023

I thought they were very professional, friendly and courteous. There was no high pressure sales tactics used in the purchase of the vehicle. It was a pleasant experience and one to remember. All auto s More

by RobertU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Robert. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 13, 2023

This is my third time leasing from Smithtown Kia and I cannot continue to say enough amazing things about this dealership. I hear horror stories from many about the stressors of buying/leasing a car and More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty
Oct 17, 2023 -

Smithtown Kia responded

Stephanie, thank you for writing this amazing review for our team! At Smithtown Kia, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 13, 2023

Very knowledgeable, friendly and helpful. Went over all the features of the car. Would definitely recommend More

by patscottedwards
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 16, 2023 -

Smithtown Kia responded

Pat, I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 13, 2023

Chad was an amazing experience to deal with. Made the process effortless and fun while watching some playoff baseball in the mix. Very easy to have a conversation. I would give the guy 10 stars More

by KK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 17, 2023 -

Smithtown Kia responded

KK, thank you for taking the time to share your kind feedback about Chad. Each employee is a valued member of the Smithtown Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 11, 2023

I dealt with salesman Gerard Rennie. Very helpful, personable and polite. Listened to what I was looking for, found my car quickly and made the lease process very easy. The rest of the s More

by ed15h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Ed! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 10, 2023

Chad was amazing! ! Would absolutely recommend!! He was very conscious of my needs and very personal! More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 12, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Dana! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chad was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 08, 2023

Chad was extremely kind, helpful, and personable! He listened to my concerns and what I was looking for with my next vehicle and made sure he got me a car and deal I was happy with. This is my 5th ca More

by Dangelna198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 10, 2023 -

Smithtown Kia responded

Dangelna, it was a pleasure to read about your fifth car-buying experience at Smithtown Kia. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chad provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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