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Smithtown Kia

St. James, NY

4.9
2,042 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,042 reviews

October 28, 2023

Dealership was efficient clean, and professional. Gerrard was annoyingly excellent at his Job. I'm happy he was my sales person and I'm definitely going with them in the future. More

by Joseph.pickering
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Smithtown Kia responded

Joseph, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 27, 2023

Chad is an excellent salesperson. He worked very hard to find us the right model, color, and extras that we wanted in our new 2024 Telluride. He listened and was very patient with all More

by mnmzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 31, 2023 -

Smithtown Kia responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Smithtown Kia. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 26, 2023

Smithtown kia is the best. We've purchased 3 Kias, our 1st Kia purchase was not worth remembering. For the 2nd we decided to take the trip to Smithtown Kia. It was the best dec More

by Filsposito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff finance dept, Chad Echezuria
Oct 30, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Filsposito! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 26, 2023

Chad was helpful and thorough ! Everyone on staff was extremely kind and worked hard to get me the best deal possible! More

by Daniellembothe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 30, 2023 -

Smithtown Kia responded

Danielle, first and foremost thank you so much for leaving this fantastic review! At Smithtown Kia, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 25, 2023

Everyone from Chad in sales to Jeff in finance were true professionals. Chad understood what we were looking for in a car for my daughter and made it happen. No up sale pressure at all. Jeff in finance then More

by Kefrank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 27, 2023 -

Smithtown Kia responded

Congratulations on your recent purchase! At Smithtown Kia, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. I hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 25, 2023

From the moment we walked into the dealership Chad made us feel very comfortable. As a result of that, we sat down with him and worked out a purchase of a Kia Sportage. We can truly say it was because of More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff (Finance) , Chad Echezuria
Oct 27, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Sam. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 24, 2023

I had an outstanding experience purchasing my Kia telluride from Chad at Smithtown Kia. From start to finish Chad’s professionalism and knowledge truly impressed me. He patiently answered all of my q More

by Garabadjief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty, Chad Echezuria
Oct 26, 2023 -

Smithtown Kia responded

Thank you for taking the time to share your feedback regarding your experience at Smithtown Kia and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 24, 2023

Overall, the dealership is very welcoming. Plenty of parking for customers, each staff person we dealt with were professional and helpful. In particular, Chad was wonderful. He listened to us More

by jaglisr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 26, 2023 -

Smithtown Kia responded

Thank you for writing this amazing review for our team! At Smithtown Kia, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 24, 2023

Chad and the team at Smithtown Kia were a pleasure to work with in helping us get into our new Telluride. I’d recommend them to anyone looking for a new car. More

by johea91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Oct 26, 2023 -

Smithtown Kia responded

I really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 19, 2023

Wonderful experience from start to finish. Was looking into trading in my new lease and Gerard did a wonderful job looking for the vehicle i was interested in. Getting a good rate and updating More

by NYhikes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The leasing processing agent was great as well. Paperwork went smoothly.
Oct 19, 2023 -

NYhikes responded

Great experience from start to finish

Oct 20, 2023 -

Smithtown Kia responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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