
Smithtown Kia
St. James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,071 reviews
This is our third car purchased from Victor Mulvey Victor, Charlie The GSM and Dennis in Finance are Awesome. Bill in the service manager is always there to help and we always feel at home when we ar Victor, Charlie The GSM and Dennis in Finance are Awesome. Bill in the service manager is always there to help and we always feel at home when we are having our vehicles serviced there. The dealership is clean, customer friendly and always a pleasure to visit. Thanks guys for everything! More
The last time I leased a car. This tiime I really wanted to buy to own my car. I was greeted immediatley with a warm smile and handshake. Mr. Groff was friendly and informative. At no time did he treat me l to buy to own my car. I was greeted immediatley with a warm smile and handshake. Mr. Groff was friendly and informative. At no time did he treat me like I didn't matter. He listened carefully to what I wanted in a vehicle from the color to the interior to the gas mileage. He answered all my questions easily, it was obvious he new the product. He showed me a car that everything I wanted and worked with me to get the payment I felt comfortable with. I would highly reccomend this dealership. And I will be back when the time comes to trade in my car. Thank you for all your help. More
Victor is a horrible sales man. Bought a brand new car from him in Febuary it was at night time. So he offered a free detail to remove anything that was wrong. I bought the car to him in June left it ther from him in Febuary it was at night time. So he offered a free detail to remove anything that was wrong. I bought the car to him in June left it there for hours just to have the car car washed not detail. Before I left I ask to speak to him and I was told by two different people that he left which was a lie cause I saw him with my two eyes that he was there he was in the back. Every Time you call to speak to him he nevers returns any call back. He would tell you what you want to hear but all he does is lie and so are his coworkers. Victor is horrible at what he does. More
Anthony T and Charlie located the exact vehicle I wanted from another dealership and delivered it to me within a week. Other Kia dealerships were not as accommodating to locate exactly what I wanted. from another dealership and delivered it to me within a week. Other Kia dealerships were not as accommodating to locate exactly what I wanted. More
I have nothing but praise for this dealership & especially Rick the salesman. I Purchased a beautiful Optima SX. The car has been flawless & the dealership was professional & just a pleasure to do especially Rick the salesman. I Purchased a beautiful Optima SX. The car has been flawless & the dealership was professional & just a pleasure to do business with! Thanks Guys. Keep up the good work! More
Want to mention that I am a repeat customer to SmithTown KIA having leased a KIA Sorrento last year, 2011. I have over the years purchased or leased vehicles from other dealerships however since I had come KIA having leased a KIA Sorrento last year, 2011. I have over the years purchased or leased vehicles from other dealerships however since I had come to know SmithTown KIA, I have never had an experience in which the service, the cost, and most of all the ease of the transaction were made so easily. I would without question recommend SmithTown KIA to anyone wanting to purchase or lease a vehicle. Not only are the vehicles top notch but the dealership is also - Thomas Galiczewski More
when one thinks of a perfect dealership,one must think of smithtown kia.james simpson in sales was the most professional,knowledagble,and courteous salesperson i have ever dealt with,and that includes all wa smithtown kia.james simpson in sales was the most professional,knowledagble,and courteous salesperson i have ever dealt with,and that includes all walks of life,not only car dealerships.james was not pushy at all,and made you feel most relaxed.the same words can also describe dennis in finance,carlos the sales manager,and charlie,the general manager of the dealership. the dealership itself is immaculate.clean as a whistle,with a most courteous staff,including the young lady who greets you when you enter the dealership.the layout is most spectacular.what also is great about smithtown kia is that they have cars coming in all the time.i wanted a particular model with leather in a certain color.no problem.right on the lot with nine miles on the odometer,spotless,and a full tank of gas.when you pick your car up,james will go over the car with you from top to bottom in a most patient and courteous manner. if you reading this review,then i suppose you are interested in purchasing a kia.what have you got to loose.go down and see james simpson and company.you will not be disappointed. sincerly yours, a most satisfied customer michael winnick More
Normally buying a car has become a stressful experience. When we were in an accident with our car and found that we had to buy a new car right away, we were very apprehensive about going to a dealer and get When we were in an accident with our car and found that we had to buy a new car right away, we were very apprehensive about going to a dealer and getting a fair price for a new car. Everyone at this dealership was great and helpful. We felt as though we had been prior customers and so we were being "taken care of." Mike located a car for us and had it ready and prepared when promised. This was the easiest and best experience we have ever had with a dealership. More
I went into Smithtown Kia about a month ago knowing that I wanted to buy a Sorento SX, but not positive on where I would buy it, that would depend on customer service. After speaking with a few people at S I wanted to buy a Sorento SX, but not positive on where I would buy it, that would depend on customer service. After speaking with a few people at Smithtown I got a good vibe. I went to a few other dealerships and didn't get as good of a vibe so I returned to Smithtown. The salesman who helped me was named Rick and he was a very nice guy who knew a lot about the vehicle. He was informative and nice. He helped me work out a deal that seemed fair to me. Charlie, the sales manager also helped in working out the bottom line to the deal and he was a nice guy as well. They both we straight shooters who weren't slinging any lies to try and get me into a car, they were upfront and honest about what was going to happen. We worked out a price that was below what I expected and was a great deal. To work out the finances and insurance I dealt with Dennis who was very helpful. Overall in this dealership you get the whole package. Everyone was nice and honest, which is all you can ask for in a car dealership. There was a friendly vibe to all the salesman, Rick especially. It's nice to be spoken to with respect and understanding. Other dealerships that I have dealt with in the past always seem to be vague and dishonest and telling me whatever they can to get me into a car and then the numbers not reflecting what I was told. Here at Smithtown Kia everything that was told to me, happened. I was dealt with respect, kindness and honesty and there is not much more I could ask for in buying a new car, which is a very stressful situation. Thanks! More
Had my sorento serviced at smithtown Kia. They were able to diagnose and fix my car right away. It was easy to get an appointment, and there was no waiting time. Tom and bill in service were extremely help to diagnose and fix my car right away. It was easy to get an appointment, and there was no waiting time. Tom and bill in service were extremely helpful and accommodating. I will DEFINITELY be back for all of my service needs, and will recommend this dealer to all of my friends. More