Smithtown Kia

I was helping my daughter buy a car because her credit numbers were low. We went to Smithtown first because it was closer to both our homes. We purchased a Kia Sorento from them, and gave them a $500.00 d numbers were low. We went to Smithtown first because it was closer to both our homes. We purchased a Kia Sorento from them, and gave them a $500.00 deposit. We were told five days later that they could not complete the sale because of the credit, even though I was co-signing and my credit is 790. I asked for my deposit back and was told the bookkeeper sends out refund checks on Thursdays (this was Tuesday), so I waited. Each week that passed I called them because I never got the check. Three weeks later I went in personally and asked for the Finance Manager. The receptionship called him, and then told me he was busy and can't see me now. I knew this was BS so I went directly back to his office. Busy? He was having a casual conversation with a salesman. I blasted him and his crooked dealership, and threatened to call Kia corporate offices. The check was in my possession by the weekend. I wouldn't deal with them under any circumstances. Competition Kia in Port Jefferson, NY on Route 112 is the place we went to receive great satisfaction. More

This dealer deceived me during negotiations for a new vehicle. After taking a deposit and charging my card did we see the car we "bought " to discover that it was not close at all. It then took a MONTH t vehicle. After taking a deposit and charging my card did we see the car we "bought " to discover that it was not close at all. It then took a MONTH to get the deposit back. It was originally indicated to us that it would have been done the following business day. I had to get the corporate office involved to assist in facilitating this. The pricing was not very competitive either. I would recommend not buying a vehicle from this dealer. More

I love Smithtown Kia. Their service from the sales staff to the service department is outstanding. They are always willing to help with anything, big or small, answer questions honestly and offer advice. to the service department is outstanding. They are always willing to help with anything, big or small, answer questions honestly and offer advice. The service is quick and they are very accommodating. I am extremely pleased with their services and performance and highly recommend them. More

Atmosphere is everything in service departments these days. I have to say, the atmosphere in this service department is wonderful! The service advisors are friendly and proffesional, and seem to have gre days. I have to say, the atmosphere in this service department is wonderful! The service advisors are friendly and proffesional, and seem to have great chemistry. Thier personalities and happy demeanor are contagious. I will NEVER bring my vehicle any where else! Steve and Michelle are great, and they are a huge asset to this corporation! More

Over the years I have purchased a variety of new cars, both foreign and domestic. It was not until I purchased my new Forte from Smithtown Kia and had it serviced there that I truly felt all those fancy both foreign and domestic. It was not until I purchased my new Forte from Smithtown Kia and had it serviced there that I truly felt all those fancy sayings like the "customer is always right" or "the customer is our #1 priority" were true. It all started with the appointment phone call when I spoke with Michele. She was not only courteous and professional on the phone, but in person as well. Michele carefully listened to my concerns and made my service experience a truely stress free one. I was never treated any differently than someone with a top of the line purchase. I would highly recommend Smithtown Kia. More

I am extremely pleased with the quality of service and the quality of personnel at Kia of Smithtown! Each of the three times I've brought my 2011 Sorrento to this dealership for service, the people there the quality of personnel at Kia of Smithtown! Each of the three times I've brought my 2011 Sorrento to this dealership for service, the people there could not have been nicer or more helpful! One service advisor, in particular, Steve Goldstein, has really gone out of his way to make my experience a positive one. This dealership gets my highest rating, and this summer when I'm going to be buying my daughter a car to take back to college, I definitely expect to buy it from Kia of Smithtown! More