Smithtown Kia

Service is Great The Dealership was having a sales event and the cars me and my mother was looking at was awesome. But the price was a bit out of our budget and we wer The Dealership was having a sales event and the cars me and my mother was looking at was awesome. But the price was a bit out of our budget and we were with Danny B. a Sales Consultant and he was very very VERY helpful and very VERY patient with both me and my mother because of the things we were discussing. He was with us for a total of 5 HOURS that day we went in. We went home calculating the numbers for 2 days and when we got back Danny himself was busting his butt for us to make a better deal for us and we completely appreciate his effort and patients with us. So he lowered the price down enough where we can able to afford the car and we took it :-) Danny is a Great salesman and I would recommend people to go to him. Thank you Smithton Kia for the Brand New Car and Thank you Danny for your Help, Service, and especially patients. It goes a long way. Your customers Joshua and Lisa More

GREAT EXPERIENCE From the minute my mother and I walked in to Kia of Smithtown and sat down with Justin Martinez, we were completely comfortable and knew right away we From the minute my mother and I walked in to Kia of Smithtown and sat down with Justin Martinez, we were completely comfortable and knew right away we were in good hands. He was honest and kind but very straight forward and to the point. It was a quick and easy transaction. Thank you to george as well for going to bat and making it smooth on your end as well!! More

Great Experience Artie is the valet who initially greets customers at the service center, checks the car and begins the process. He is a kind and cheerful person, reme Artie is the valet who initially greets customers at the service center, checks the car and begins the process. He is a kind and cheerful person, remembers customers from previous visits and makes you feel welcome. Eric is generally the service advisor that handles my car....he has a great attitude, watches for service announcements and reminds me of calendar/mileage deadlines for warranty issues. He truly "has my back" in terms of making sure I am receiving eligible discount campaigns, etc. Tom and Bill are also service advisors at Smithtown Kia and they are most helpful when I do reach out to them with questions, etc. The whole group makes up a wonderful service "team." More

Best experience at a dealership yet Highly recommend this friendly and professional dealership. From the moment we walked in Justin Martinez was amazingly helpful and patient as my girl Highly recommend this friendly and professional dealership. From the moment we walked in Justin Martinez was amazingly helpful and patient as my girlfriend and I were deciding what road to take for our next vehicle (pardon the pun). Closing the deal with Roy was painless as well. Thank you so much Smithtown Kia for the great experience, we will see you soon! More

Kia Forte 2016 - Standard Would recommend highly. Professional, friendly, fully transparent. Efficient use of time and no 'hard sales' pitch. Responded and listened to what w Would recommend highly. Professional, friendly, fully transparent. Efficient use of time and no 'hard sales' pitch. Responded and listened to what we were looking for. More

Gerard Rennie and George Miller My experience was that they were very professional and knowledgeable. Both were so polite and I would recommend them to all friends and family. I had My experience was that they were very professional and knowledgeable. Both were so polite and I would recommend them to all friends and family. I had a great day and was very satisfied and drove home in the car of my dreams. Thanks to Mr. Rennie and staff. More

A new Soul for Grandma Justin was great to work with. Very patient with my mom. Found her the exact car she was looking for. He took his time going over the features with he Justin was great to work with. Very patient with my mom. Found her the exact car she was looking for. He took his time going over the features with her upon delivery. She was very happy with her new Soul, Smithtown Kia and especially Justin. I will definitely recommend him. More

Lease of a 2016 Sorento Getting a new vehicle has always been an unpleasant task. Our experience with Smithtown Kia was a pleasure.. There were no surprises and our needs wer Getting a new vehicle has always been an unpleasant task. Our experience with Smithtown Kia was a pleasure.. There were no surprises and our needs were met with no pressure, We meet with our salesman Stephen at 1 o"clock and drove our Sorento home at 4! It could not have been easier. More

YOU'RE TREATED LIKE A CELEBRITY AT SMITHTOWN KIA! Our 2012 KIA optima EX was totalled on 8/8/15. The car was t-boned on drivers side center and rear by a jeep cherokee. 3 children our 2 and a close fr Our 2012 KIA optima EX was totalled on 8/8/15. The car was t-boned on drivers side center and rear by a jeep cherokee. 3 children our 2 and a close friend of theirs, were in the vehicle and my husband was driving. The car took a hard hit and all the safety features were instrumental in protecting them. The side curtain airbags deployed so fast that my husband didn't know what hit him. Soft tissue fatigue (whiplash) was all that everyone walked away from the impact with. I immediately informed KIA that we would be repeat customers as our experience with Rick back in 2012 was pleasant. This time, on 8/19/15 we walked in at 6pm, requesting Rick, he was out of the office, and we were warmly greeted by Gérard who told us all our options. He was more than patient and accomodating as well as extremely knowledgable with a comforting confidence in what he does. He treated us like we were celebrities and at our service! Within the hour, we had a vehicle selected, Optima SXL Turbo, fully loaded, deposit down and financing inquiries started by Roy, who was also very helpful, knowledgeable and looking to appease. He got us financing with the same bank (capital one) we had for the 2012 vehicle that was deemed a total loss and paid off by our insurance company, with a 2% lower interest rate! The warrantee and complimentary packages can't be beat! 20yr/200,000 warrantee?! Just wow. Who even owns a car that long anymore? With a KIA you certainly can if you take care of it as the day you bought it, and they will most assuredly help you! Just shows you that they believe in their quality product and stand by their customers long after the purchase! No other high end dealers that we've encountered volvo, cadillac, mercedes, offer those benefits! At KIA of smithtown, you get more bang for your buck, many standard features and a quality vehicle with 5 star ratings! From the time we walked in 8/19/15 to the time taking delivery 8/24/15, just 5 days! We couldn't be happier! Kudos to these guys and the rest of the KIA family who go above and beyond their job description! We will never look anywhere else for any future vehicles in the family. I am 100% certain that when my 12 and 4 yr old girls start driving, our handed down KIA's to them will be just as good as the day we purchased them. If anyone would like to discuss our experience personally (as enthusiasm is lost in text) feel free to call me for an honest, and enthusiastic quality referral at 631-877-2421. THANK YOU KIA FOR STANDING BEHIND YOUR KIA FAMILY OF SATISFIED CUSTOMERS! YOU ARE ALL SO APPRECIATED AND LOVED :) Love and Blessings, The Baldwins (Jonathan & Victoria) More