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Smithtown Kia

St. James, NY

4.9
1,970 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,970 reviews

June 29, 2012

The last time I leased a car. This tiime I really wanted to buy to own my car. I was greeted immediatley with a warm smile and handshake. Mr. Groff was friendly and informative. At no time did he treat me l More

by dsampler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Groff, Charlie and Dennis
June 11, 2012

Victor is a horrible sales man. Bought a brand new car from him in Febuary it was at night time. So he offered a free detail to remove anything that was wrong. I bought the car to him in June left it ther More

by Greece2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor
Mar 28, 2013 -

Smithtown Kia responded

We are terribly sorry that you were unhappy with your experience. Yo say you bought your car in February and brought it back to be re-cleaned? That is 5 months and quite a long time to have a new vehicle re-detailed. In this type of situation, after 5 months and the change of seasons it more than likely will take several hours to detail a vehicle. Obviously after such long length of time, no matter how well the vehicle is detailed it still won't look the same as the day you bought it. Regarding Victor leaving, I'm sure if he was in the building he would have spoken with you since this is how he earns his living. It is possible that you saw his brother who also worked here as a sales representative and has an uncanny resemblance to him. I hope we were able to shed some light on your concerns and that you will give us another shot in the future.

June 02, 2012

Anthony T and Charlie located the exact vehicle I wanted from another dealership and delivered it to me within a week. Other Kia dealerships were not as accommodating to locate exactly what I wanted. More

by fladtheimpaler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony T. and Charlie (Manager)
May 22, 2012

I have nothing but praise for this dealership & especially Rick the salesman. I Purchased a beautiful Optima SX. The car has been flawless & the dealership was professional & just a pleasure to do More

by 357982
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick (salesman)
May 09, 2012

Want to mention that I am a repeat customer to SmithTown KIA having leased a KIA Sorrento last year, 2011. I have over the years purchased or leased vehicles from other dealerships however since I had come More

by teegee37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Tamburro
May 04, 2012

when one thinks of a perfect dealership,one must think of smithtown kia.james simpson in sales was the most professional,knowledagble,and courteous salesperson i have ever dealt with,and that includes all wa More

by stockwinnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james simpson dennis finance carlos sales charlie
April 25, 2012

Normally buying a car has become a stressful experience. When we were in an accident with our car and found that we had to buy a new car right away, we were very apprehensive about going to a dealer and get More

by gailzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
April 16, 2012

I went into Smithtown Kia about a month ago knowing that I wanted to buy a Sorento SX, but not positive on where I would buy it, that would depend on customer service. After speaking with a few people at S More

by JohnScotchton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Charlie and Dennis
March 31, 2012

Had my sorento serviced at smithtown Kia. They were able to diagnose and fix my car right away. It was easy to get an appointment, and there was no waiting time. Tom and bill in service were extremely help More

by Knickfan16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, bill
March 25, 2012

After a nightmare trip to Generation Kia on 112 in Medford, my wife and I decided to try this dealer. I saw the rating online and figured it was worth a trip. I'm glad we went a few miles out of our w More

by JonJohnston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE & GREG
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