Smithtown Kia

Customer satisfaction Had an extremely good experience with Stephen Giorgio. Very professional and knowledgeable about the product. Comes highly recommended.Will definitely Had an extremely good experience with Stephen Giorgio. Very professional and knowledgeable about the product. Comes highly recommended.Will definitely use him again.Walked away very pleased. More

What a great Sales and Management at Smithtown, NY My sales person Adam Hernandez was not only knowledgeable/Professionial but, had a outstanding customers service style. Adam went above and beyond to My sales person Adam Hernandez was not only knowledgeable/Professionial but, had a outstanding customers service style. Adam went above and beyond to make my experience GREAT! I will recommend Adam Hernandez to my friends and family. The manager Greg Carrion also had outstanding skill, knowledge and service. What a wonderful team at this Kia Location! More

Excellent I am so happy with my experience. Stephen was the perfect sales man and I am so happy with my new car. He was very knowledgeable and very helpful in d I am so happy with my experience. Stephen was the perfect sales man and I am so happy with my new car. He was very knowledgeable and very helpful in deciding on what car to choose. I highly recommend Kia and Stephen to anyone that needs a new car. More

Stephen Giorgio Stephen was extremely professional and well versed throughout the whole process of leasing a new car. He made what many people deem to be an arduous p Stephen was extremely professional and well versed throughout the whole process of leasing a new car. He made what many people deem to be an arduous process move along effortlessly. More

2 new car leases My husband and I had a very stress free experience with Smithtown Kia and our salesman Stephen Giorgio. Stephen was very knowledgable and patient with My husband and I had a very stress free experience with Smithtown Kia and our salesman Stephen Giorgio. Stephen was very knowledgable and patient with us. We went to Kia to purchase 1 vehicle and we walked out with 2. What we did not tell Stephen was that it makes a huge difference in our lives to have my husband Michael driving around in a new Kia. Our son Thomas was diagnosed with Type 1 Diabetes almost 5 years ago and it is piece of mind that we both have new vehicles to drive our son around. One less thing to worry about when we are out of the house with our son makes us feel great. We would like to thank Stephen Giorgio for taking the time to explain everything to us. We truly appreciate it. We would recommend this dealership to anyone we know that is looking for a new vehicle. More

We're super happy with a new car :) Georgis family We had very good experience shopping at Smithton Kia. Stephen is very knowledgeable and has been very helpful along the way. We certainly will rec We had very good experience shopping at Smithton Kia. Stephen is very knowledgeable and has been very helpful along the way. We certainly will recommend him to my family and friends. Buying a car has never been that easy, We want to tell you that you should make sure you keep that young salesman Stephen around. He was personable and extremely accomodating to our every need. We definetly will be back for another Kia! We're super happy with our new Sorrento :) Thank you. More

Great service Just ended my 3 year lease with this dealer and salesman Stephen Giorgio convinced me to stay for my next lease. They made me an offer I couldn't refu Just ended my 3 year lease with this dealer and salesman Stephen Giorgio convinced me to stay for my next lease. They made me an offer I couldn't refuse. Smithtown KIA offered great service and showed me that they take care of their customers. More

We had an excellent experience with Stephen Giorgio. We had a great experience. Stephen was very helpful and knowledgeable about the Kia. He explored all of our options and was very patient and helpful. We had a great experience. Stephen was very helpful and knowledgeable about the Kia. He explored all of our options and was very patient and helpful. More

Misleading and deceptive Sales at KIA Smithtown To get me out of an early lease with Hyundai for a new KIA they assured me that I would have no costs and no worries leaving them my Hyundai for retur To get me out of an early lease with Hyundai for a new KIA they assured me that I would have no costs and no worries leaving them my Hyundai for return. I explained my concern that the Hyundai was not inspected for wear and tear but the assured me the car was clean and that as part of being a Hyundai company that it should be no concern that I might get charged. They held the car for over 30 days before returning it to Hyundai and I revived a Bill for close to $900 for damaged to the wheels from Hyundai. They refuse to take responsibility for the damage or the statements they made that I would not be charged. I also found out from Hyundai the KIA has not been a Hyundai Company for 2 years and Hyundai has only agreed to reduce the damage charges to about $600 based on my complaint. KIA Smithtown rarely returned my calls stalled me for months and then when I spoke to the salesman Justin Matinez he refused to accept responsibility. Strongly advise you stay away from this dealership. Kia Consumer Affairs also could not get this dealership to take accountability. Am still waiting for an answer from them as well. More

The good and the bad I just leased a 2015 Kia Optima from Smithtown Kia and was very pleased with the salesperson (Adam) and the sales manager whom we worked with. The pro I just leased a 2015 Kia Optima from Smithtown Kia and was very pleased with the salesperson (Adam) and the sales manager whom we worked with. The process of buying a car from them wasn't as bad as the other dealerships but there is still a bit of back and forth which I wish can someday be avoided (ala Saturn-pay one price). The overall experience was good, Adam didn't harrass us after we left to shop other cars around and was responsive every time we contacted him. The only negative to speak of was when we went to pick up the vehicle and the Finance Manager tried to play bait and switch. We signed the contract the previous day and agreed upon a price but when we got into his office he tried to jack up the price by $20/month (even pulled the "we are losing money on this car" line). I told him that I would cancel the deal and not pay a nickel more and after he went back and forth a few times (each trying to get me to pay more than we agreed upon) he finally came back with my oriingal deal. This left a bad taste in my mouth as my credit is high tier 1 and they shouldn't do this to customers. Not sure if I would reccomend this dealership based on that which is sad because everything else was pretty good. More