Smithtown Kia

Mixed experience I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value for I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value for the money. My car buying experience with Michael Halliday was extremely pleasant. The transaction was straightforward and I felt I got a good deal. Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with information that is contrary to what he has told you he become somewhat aggressive and impolite. I would not purchase another vehicle from this dealership until he is no longer employed there. More

MISERABLE OWNER Smithtown KIA is about 1 mile from our home so naturally being we were shopping for a new KIA my wife and I found ourselves there. We looked at the ca Smithtown KIA is about 1 mile from our home so naturally being we were shopping for a new KIA my wife and I found ourselves there. We looked at the car we wanted and were talking options with our salesman when over the PA a page came over "all salesmen see Lenny!" Up until this time everyone seemed very nice. Our salesman kindly excused himself and with the others went to a back office. From behind the now closed office door we heard yelling and profanity like never before! We got so uncomfortable and concerned of this man that when our salesman came back out we said thank you and felt the need to leave as this is not the experience we were expecting. The salesman told us Lenny is the owner and just having a bad day he guesses. I can just imagine the stress the employees must feel with him yelling like that as we did. I'm believe this wasn't just a bad day but his inexcusable attitude towards people. We felt sorry our salesman couldn't get his sale but refuse to give our money to an owner like that! We have since purchased at another dealership with no intention of ever returning to Smithtown KIA. More

They deserve your business! From the minute I walked into the dealership I knew that this was the right place to get my new Kia Sedona. The staff was friendly and helpful. Lenn From the minute I walked into the dealership I knew that this was the right place to get my new Kia Sedona. The staff was friendly and helpful. Lenny, the manager, and I connected very quickly as he raises guide dogs for special needs families and I myself have a special needs family. Anyone who can raise an animal knowing that they are not going to keep it and have it go to a special needs family deserves my business. Adam (the salesman) was one of the sweetest men I have ever met. Even with a hurt foot, it didn't stop him from giving me the best service he could. Greg did everything he could to make sure I got the exact car I wanted (I was very specific in my requests). I highly recommend this dealership for many reasons. Thank you so much Smithtown Kia. My new Sedona is amazing! More

LaMarca I have to say it was a pleasure dealing with smithtown kia. Gerard was never pushy which is something every other car dealership was like. He was extr I have to say it was a pleasure dealing with smithtown kia. Gerard was never pushy which is something every other car dealership was like. He was extremely helpful in helping me choose the right car. I wanted a specific color that was very hard to find. The vehicle itself was hard to find but Gerard promised me he would get me into the car I wanted and he did. The car itself is beautiful and I'm glad I went with it. I had gone to other dealerships like ford, where I had to strip a vehicle down of most of its features just to make It affordable but it would have not b been what I wanted. The sportage SX had everything I could want for a great price. And after all the waiting and waiting to find the right one smithtown Kia definitely made it right. One of the things I liked about the experience was Gerard showed us just enough, and made me feel good about the car while ALSO allowing the car to sell itself. He never shoved it down my throat or called me every single day like the other dealers which is a huge turn off so thank you! Overall great experience. More

When the going gets tough the tough get going I recently Leased a 2016 Kia Soul. To be honest my credit sucks. The folks at Kia of Smithtown did everything in their power to get me approved. At o I recently Leased a 2016 Kia Soul. To be honest my credit sucks. The folks at Kia of Smithtown did everything in their power to get me approved. At one point the Lovely Lady from finance (Rosa) was on the phone for over an hour with one company working on getting me approved. At no time did i feel less of a person because of my past credit history. I left there with my head held high because of the high sense of compassion and integrity I was treated with. Ask for Adam Hernandez really good guy !!! More

Great experience! Ask for A.Z. in sales. Went prepared to purchase a 2016 OptimaEX, but ended up buying a 2013 Optima SXLwith 8,000 miles that came in at a lower, fair price. Dealt with a sal Went prepared to purchase a 2016 OptimaEX, but ended up buying a 2013 Optima SXLwith 8,000 miles that came in at a lower, fair price. Dealt with a sales rep named AZ Mercado. Good guy, we discussed cars, pros and cons of everything, got around to prices,and things were cool. No pressure involved, felt everything was straight up. There was actually a problem, in that the car was actually listed lower than it should have been, but the manager said it was their mistake, and they honored the price. Also very cool. I bring my Sedona there for service as well, and the service dept. is very good. All in all, a nice experience. More

Two Cars I am writing to let you know of the awesome experience we had at Smithtown Kia. Our salesman Gerard Rennie was wonderful and exceeded all our expectat I am writing to let you know of the awesome experience we had at Smithtown Kia. Our salesman Gerard Rennie was wonderful and exceeded all our expectations when it came to knowledge, courtesy and helpfulness. He is an asset to your company. The others we dealt with were also very nice and knowledgeable. We love our two new cars and would highly recommend you to anyone looking for a car. Thank you for a very pleasant buying experience. More

First Car Buying Experiance My fiance and I were looking for our first car to buy together. We got the Soul stuck in our minds. We were recommended to Smithtown by a co-worker an My fiance and I were looking for our first car to buy together. We got the Soul stuck in our minds. We were recommended to Smithtown by a co-worker and we ended up meeting with Victor. He was amazing, made the car buying experience as painless as possible. Dan in finance was great as well. Would highly recommend this dealership to anyone. So excited to be driving my new car! More

A TURN AROUND FOR THE BETTER I never think to write reviews, like most people don't for anything. Most reviews are unfortunately only for complaints, but I couldn't just NOT writ I never think to write reviews, like most people don't for anything. Most reviews are unfortunately only for complaints, but I couldn't just NOT write something after the great experience I had. Let me start off with how frustrated I was shopping for a car for over a month at different Kia dealerships, and what a breath of fresh air it was walking into the Smithtown dealership! Gerard made the process feel like a walk in the park. I never felt any pressure. He listened to what I wanted and what I was looking for in a car and got me there in the price I wanted. It was actually fun. He was funny and made the whole thing very comfortable from start to finish. I never felt like I had a question that wasn't answered or felt that I wasn't getting the best deal available. I would definitely recommend Kia of Smithtown as a whole, and most definitely recommend Gerard Ragan as a salesman any day. More