Smithtown Kia

AAA experience Fantastic car buying experience Jim was top notch I have recommended to my friends n will definitely be back when in need of another vehicle Fantastic car buying experience Jim was top notch I have recommended to my friends n will definitely be back when in need of another vehicle More

Great Experience with Gerard Rennie and Gerard Ragan! We just purchased a Sorento at Smithtown Kia. Our salesperson was Gerard Rennie and our finance officer was Gerard Ragan. It was a wonderful experienc We just purchased a Sorento at Smithtown Kia. Our salesperson was Gerard Rennie and our finance officer was Gerard Ragan. It was a wonderful experience from start to finish. We found Mr. Rennie to be a very warm, pleasant, gregarious person who was willing to take the time to thoroughly walk us through the Sorento, answer our questions and address our concerns. He was very knowledgeable in terms of the Sorento’s strengths and limitations and nicely keyed in to our need for a safe vehicle. Mr. Rennie was willing to negotiate the price of the car, but bypassed the "games" and constant "back and forth" we've experienced in previous dealerships. He worked quickly and efficiently, and was always respectful - and we landed on a percentage rate and monthly payment that my wife and I felt was very sensible and fair. We also managed to share a few laughs and exchange brief stories about our families, which lent a human touch to our experience. We found Mr. Rennie, as well as the rest of the sales staff to be extremely friendly and welcoming, without being aggressive or intrusive. We then spent some time with Gerard Ragan who helped us finance the car. We felt Mr. Ragan was genuinely looking at our entire financial picture from a very positive perspective. He created an extremely pleasant and open atmosphere in his office and gave us the sense that he was interested in getting us into the car without any of the the kinds of off-putting behavior we've experienced in previous dealerships. We never felt that he was being judgmental, nor standoffish, and he never harassed us by trying to oversell warranties or protections. He was the contrary - Very pleasant, courteous and warmly conversational. Overall, an excellent experience with these gentlemen at Smithtown Kia - and the Sorento has been a terrific ride. More

Happy Experience My experience at Smithtown Kia was a good one. Everyone at Smithtown Kia is friendly, helpful, and willing to go the extra mile. I would recommend Smi My experience at Smithtown Kia was a good one. Everyone at Smithtown Kia is friendly, helpful, and willing to go the extra mile. I would recommend Smithtown Kia to anyone. More

If you like bait and switch you'll love this dealer When you turn in a lease and they tell you you owe nothing and have you drive out in a new lease, DON'T BELIEVE IT!!! You'll get a letter from a colle When you turn in a lease and they tell you you owe nothing and have you drive out in a new lease, DON'T BELIEVE IT!!! You'll get a letter from a collection agency for an unpaid amount. My wife and I both heard Adam Hernandez and the finance officer tell us that our old lease was over and we owed nothing. Four months later we got a bill for over $500. After months of dealing with Kia Finance we still owe the money. Had they told me that if I paid the last month's payment I would owe nothing, I would have done that. STAY AWAY FROM SMITHTOWN KIA AND DON"T LET THEM FOOL YOU ABOUT THEM PAYING THE LAST PAYMENT! I will honor my new lease, but turn it in to another dealer. More

Gerard was awesome! This dealership was great! They worked with me to make sure I got the car I wanted for a great price. Gerard was a pleasure to work with and made the This dealership was great! They worked with me to make sure I got the car I wanted for a great price. Gerard was a pleasure to work with and made the transition to my new car easy! Thank you so much! More

Trading in my classic for a car made for the 21st century. Gerard Rennie was awesome! Knowledgeable, proffesional and an overall pleasure to deal with. Rosa in finance was an absolute doll! She was kind, p Gerard Rennie was awesome! Knowledgeable, proffesional and an overall pleasure to deal with. Rosa in finance was an absolute doll! She was kind, professional and always had a smile. More

Good experience at Smithtown Kia My wife and I decided to lease our first Kia and we went to Smithtown. Our salesman Jim puglisi was excellent. He was a a person first and a Salesman My wife and I decided to lease our first Kia and we went to Smithtown. Our salesman Jim puglisi was excellent. He was a a person first and a Salesman second. That quality is hard to find today. We had a small issue with pricing but it was quickly remedied by management. Overall it was a very good experience. More

Good People Great overall experience. Greg helped make the deal happen. Gerard provided exceptional customer service, and Rosa was extremely thorough and informat Great overall experience. Greg helped make the deal happen. Gerard provided exceptional customer service, and Rosa was extremely thorough and informative. These are good people. More

Great Customer Service!!! Gerard, Cordell and Rosa provided excellent customer service and made my car purchase a non-stressful experience. They were very patient with me took Gerard, Cordell and Rosa provided excellent customer service and made my car purchase a non-stressful experience. They were very patient with me took the time to explain every detail of the car buying purchase. More

Great care and truthfulness I was very impressed with the amount of attention given by everyone I met at the dealership Gerard was extremely thorough going over the many featur I was very impressed with the amount of attention given by everyone I met at the dealership Gerard was extremely thorough going over the many features of the car. Everyone made this transaction smooth and stress free. This is the best car dealership I have ever done business with. More