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Smithtown Kia

St. James, NY

4.9
1,914 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,914 reviews

December 30, 2014

The good and the bad I just leased a 2015 Kia Optima from Smithtown Kia and was very pleased with the salesperson (Adam) and the sales manager whom we worked with. The pro More

by dannytac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Jan 13, 2015 -

Smithtown Kia responded

Danny, We apologize for your bad experience. However, thank you for letting us know. We strive to improve our process and customer service with each client. However, like many businesses, nobody is perfect. Every day is a learning experience for us, that is why all our reviews are useful to help us improve for clients that come after you. I hope you enjoy your new 2015 Kia Optima and give us a chance to earn your business the next time around. Again, we are sorry and do appreciate your feedback as we do try to improve our services. Smithtown Kia

December 24, 2014

2015 Kia Optima Lease Everything was going smoothly up until the point where we needed to get approval for a lease from the finance manager and the bank. There wasn't a ma More

by EduardKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 29, 2014 -

Smithtown Kia responded

Thank you for taking the time to express your overall experience at Smithtown Kia. We love to hear back from our customers! We do our best to make sure every customer has a smooth and easy experience. If there is anything more we can do for you, be sure to contact us! We hope to see you again. Enjoy your new 2015 Kia Optima! Smithtown Kia

December 04, 2014

Purchased a 2015 Kia Optima Over the weekend I went to Smithtown Kia to price the Kia Optima's. The Salesman, Stephen Giorgio greeted me when I arrived. When I told him I was i More

by Teresa V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 05, 2014 -

Smithtown Kia responded

Teresa, we are happy to hear your positive feedback! We love to hear back from our customers and know that they had a great experience with us. If you have any questions or concerns, please don't hesitate to let us know. Thank you, and enjoy your new 2015 Kia Optima! -Smithtown Kia

December 01, 2014

2015 Kia optima lease My overall experience with this dealership was relatively smooth, and a good one. I would recommend this dealerships and more importantly the dealeer More

by Jordan Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 03, 2014 -

Smithtown Kia responded

Jordan, we appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of and we can see that with your overall experience. Let us know if there is anything more we could do for you! We look forward to seeing you again! Enjoy your new 2015 Kia Optima! Smithtown Kia

December 01, 2014

Justin Martinez Since day one, I knew how great you are as a sales person, thank you for your patience and understanding, you are the greatest. And I will like to More

by lilly007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Dec 03, 2014 -

Smithtown Kia responded

Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you. We hope to see you again! Smithtown Kia

November 29, 2014

Great Car & Service I went in the Kia dealership, and was helped right away by Victor J. Mulvey, I went on a test drive and liked the Kia Soul. He showed me all the Ki More

by mikeystrikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor J. Mulvey
Dec 03, 2014 -

Smithtown Kia responded

Mikey, we are happy to hear about your all around pleasant and success experience at Smithtown Kia. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, don't hesitate to contact us! Enjoy your new Kia Soul! We hope to see you again. Smithtown Kia

November 27, 2014

New Sorento Lease I had a very pleasant experience shopping at Smithtown Kia. From test drive to price negotiation everything was straight forward and stress free. My s More

by spershinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Dec 03, 2014 -

Smithtown Kia responded

Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy and we can see that with your overall experience. If there is anything more we could do for you, let us know! Enjoy your new Kia Sorento! Smithtown Kia

November 22, 2014

Recently purchased 2015 KIA Soul I purchased my second KIA from Smithtown KIA earlier this month . I decided to return to this dealer honestly because it is local . My experience this More

by KFrenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Nov 25, 2014 -

Smithtown Kia responded

Thank you for giving Smithtown Kia another chance. We are pleased to hear that our team did their best to make sure your girlfriend and yourself felt comfortable and satisfied with your new vehicle purchase! If there is anything more we can do to further assist you, let us know! We look forward to seeing you again. Smithtown Kia

November 21, 2014

Smithtown Kia A++ for Smithtown Kia just picked up our 2nd lease from them and another seamless and stress free purchase. Our first lease went very well, but their More

by lenny.camo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Nov 25, 2014 -

Smithtown Kia responded

We appreciate your loyalty to Smithtown Kia. Our team does an excellent job at taking good care of our customers and we can see that with your overall review. Contact us if you have any other questions or concerns. We look forward to seeing you again! Smithtown Kia

November 18, 2014

New lease It was an easy transaction with leasing a new Kia Optima. It was quick, the price was good, and I am happy with the car. More

by strats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Nov 25, 2014 -

Smithtown Kia responded

We are pleased to hear of your successful experience with us at Smithtown Kia. We do our best to make sure all of our customers are satisfied. Enjoy your new Kia Optima! Smithtown Kia

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