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Smithtown Kia

St. James, NY

4.9
1,887 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,887 reviews

October 27, 2014

"love my new ride" I recommend Smithtown Kia to anyone looking for a new vehicle. Stephen Giorgio was friendly and courteous and really took the time to get me the car i More

by Christine Bungert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Oct 31, 2014 -

Smithtown Kia responded

Thank you for your feedback Christine! We are happy to hear how well you enjoyed yourself. Our staff at Smithtown Kia does a wonderful job at taking care of every customer. Let us know if there is anything more we could do for you! Smithtown Kia

October 23, 2014

bend over backwards I went to kia looking to get a new car but the pricing wound up out of my price range. Jose went above and beyond to offset the price and gave me dea More

by Bigant1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose martinez
Oct 23, 2014 -

Smithtown Kia responded

Thank you Anthony for taking the time to leave us a thoughtful review. We love to hear positive experiences from our customers. Our team truly cares for every person who comes into the dealership. If there is anything more we can do for you, let us know! Smithtown Kia

September 26, 2014

Happy Daughter Working with Justin at KIA was a wonderful & pleasant experience. My daughter told him what make, model, color, and price range and Justin delivered! More

by Doggy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin & Melissa
Oct 01, 2014 -

Smithtown Kia responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. If there is anything more we can do for you, please contact us! We hope to see you in the near future! Hope your daughter enjoys her new vehicle. Smithtown Kia

September 23, 2014

not a great experience I did not have a great experience with this dealership - the manager was friendly and professional when I was in there but I was not happy with my int More

by kia33000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
notnaming
Sep 29, 2014 -

Smithtown Kia responded

Thank you for your most recent review, we are saddened to hear that you had an experience that was not to your satisfaction. We strive to improve our process and customer service with each client. However, like many businesses, nobody is perfect. Every day is a learning experience for us that's why all reviews are useful to help us improve for clients that come after you. I hope you enjoy your new Toyota and give us a chance to earn your business the next time around.

August 01, 2014

Very seamless Wonderful experience leasing our new Sorrento. Very easy from start to finish. Thank you, Justin and Smithtown Kia. I will definitely recommend thi More

by Tretola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 04, 2014 -

Smithtown Kia responded

We are pleased to hear our team did their best to make sure you were taken care of. We prioritize our customers’ needs and we can see that with your successful experience. If there is anything more we could do for you, let us know! We look forward to seeing you again. Smithtown Kia

June 26, 2014

Pleasure to deal with I walked in and met Justin and he showed me a new kia. The next day I went back to test drive a new car and after dealing with him and really enjoying More

by newkiaowner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Jun 27, 2014 -

Smithtown Kia responded

We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us know if there is anything more we could do for you! Enjoy your new Kia Optima. Smithtown Kia

June 18, 2014

A good salesman My husband and I were very pleased to meet Richard Edelson. He was easy to talk with and showed us the car we purchased and answered all our question More

by nhpgf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Edelson
Jun 27, 2014 -

Smithtown Kia responded

Thank you for recommending Smithtown Kia. We are happy to hear about your all around pleasant experience. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, don't hesitate to contact us! We hope to see you again! Smithtown Kia

June 07, 2014

Great sales experience at Smithtown Kia I came to Smithtown Kia to look into buying the 2014 Kia Soul. I met Sales Manager Greg. He was really nice and I was surprised he wasn't what I expec More

by gooddeal88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick my salesman and Greg the Sales Manager
Jun 12, 2014 -

Smithtown Kia responded

Thank you for 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. And we could see that with your successful experience. If there is anything more we could do for you, please don't hesitate to contact us. Enjoy your new 2014 Kia Soul. We hope to see you again. Smithtown Kia

June 02, 2014

Ending a lease My lease was ending, My miles were over the agreement and there were two small dents (2 to 3 inches) in the rear hatchback. I fully expected that I w More

by BrianF176
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Carrion, Rich Edelson
Jun 03, 2014 -

Smithtown Kia responded

Brian, thank you for taking the time and leaving us a review. We are so pleased to hear how well our team took care of your needs. They do a terrific job at meeting the needs of every customer that comes through our doors. If you have any other questions or concerns, please don't hesitate to contact us. We hope to see you again! Smithtown Kia

May 17, 2014

First new car,excellent experience!! My fiance and I purchased a new Kia Soul from Smithtown Kia , It was our first new car purchase and it was very nice to have everything explained as o More

by mikeynyhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Intini
May 22, 2014 -

Smithtown Kia responded

Mikey, we love to hear back from our customer and their experiences. We are pleased to hear you have a terrific experience with us. Our team does an excellent job at taking care of our customer. If there is anything more we could do for you let us know! Enjoy your new Kia Soul! Smithtown Kia

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