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Smithtown Kia

St. James, NY

4.9
2,252 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,252 reviews

April 18, 2019

Great, Friendly and Comfortable Experience Been a long time Kia owner having purchased two vehicles over the years from this dealership. Had taken my 2011 Sorento in for service and it had an More

by j_poppa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Preston, Jeff in finance and Tom in service, Didier Valles
Apr 22, 2019 -

Smithtown Kia responded

Hello, Thank you for not only taking the time to review and recommend our dealership but also for having understanding and patience. Situations like yours can be extremely frustrating so we're happy that we were able to assist you in finding the right replacement. Best of luck with your new Sportage!

April 16, 2019

Best experience I've had at a dealership Came in to buy my lease and everyone was on their toes and got me in and out smoothly. Nothing but good additude even when it took awhile for my insur More

by eveland61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Carrion
Apr 17, 2019 -

Smithtown Kia responded

Hi, Thank you for taking the time to describe your experience at Smithtown Kia. We appreciate your business as well as the acknowledgment of our sales teams positive attitudes. Best of luck with your new vehicle and if you have any questions, Gerard and the rest of the staff would be happy to help!

April 13, 2019

Gerard was very helpful. I first walked into the dealership and wasn’t fully sold on financing a car yet but once Gerard came over and we started to talk I realized this is a More

by Tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Smithtown Kia responded

Hi Tom, Thanks again for the excellent review!

April 11, 2019

Professional, courteous, consumer-oriented Gerard took the time to discuss with me what I wanted in a new car and then found the car (at another dealership) that suited my needs. Very organize More

by hybridgirl8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Carrion
Apr 15, 2019 -

Smithtown Kia responded

Hello, Thank you for the wonderful review and recommendation. Gerard is a great example of the personal dedication you receive when purchasing a vehicle from Smithtown Kia!

April 08, 2019

Very easy, no pressure. Very easy process. Loads of information and very personable. Delivery of the vehicle was seamless. Working with Gerard made it feel I was working with More

by Commack John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Smithtown Kia responded

Hi John, Thank you for taking the time to leave this recommendation and excellent review of your experience with Gerard at Smithtown Kia!

April 02, 2019

Looking to buy new or lease Frank. Showed and let me test drive both cars I’m interested in. I already have a Kia May upgrade He came up with numbers Very professional More

by DH#2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I got a proposal on my trade in with another gentleman salesman
Apr 04, 2019 -

Smithtown Kia responded

Hi, Thanks for the excellent review and we hope to see you when you're ready for an upgrade!

April 02, 2019

Great experience buying a used car Working with Alex was great, made an appointment to test drive the car and it was just as described on the website. Would definitely recommend this d More

by G DeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Apr 04, 2019 -

Smithtown Kia responded

Hi, Thanks for taking the time to leave a review of your experience as well as a nice recommendation for Alex!

March 29, 2019

Purchase of 2019 Kia Forte Everyone was very nice and easy to work with. Alex explained everything very well and there was no confusion about anything regarding the car and it's More

by hj323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Apr 04, 2019 -

Smithtown Kia responded

Hi, Thank you for taking the time to leave such a nice review. Alex is great so it's no surprise that he took the time to go over everything clearly. Thanks again for your business and best of luck with the new Forte!

March 26, 2019

I’m snd our in one day! I needed an affordable pre-owned vehicle and Ray and team at Smithtown Kia found me a vehicle and I was able to purchase, finance and insure all in on More

by Revuewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nassar & Jeff Bratisax
Apr 04, 2019 -

Smithtown Kia responded

Hi, Thanks for taking the time to leave an excellent review. Glad to hear that Ray and Jeff were able to help you locate, finance and insure the right vehicle quickly!

March 21, 2019

Excellent Customer Service and Sales Reps I recently had to help my mother lease a new car and did some shopping around before arriving at Smithtown Kia. We had originally visited Huntington More

by ianman111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carrion, Alex Fischler
Apr 02, 2019 -

Smithtown Kia responded

Hi, Thank you for the recommendation and the excellent review. We hope your mother enjoys her new Kia Forte!

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