Smithtown Kia

My salesman Jonathan Hammel I want to express that my sales person was very professional courteous knowlegable He went overboard to please. I bought a new car and upon delivery I want to express that my sales person was very professional courteous knowlegable He went overboard to please. I bought a new car and upon delivery of the vehicle he took the extra time to explain all the features to me. I would give him a ten if there was a place for this rating. More

Great service Smithtown kia has helpful dealers and many cars to choose from. Recived a lot of help in choosing my car. Would recommend smithtown kia to others look Smithtown kia has helpful dealers and many cars to choose from. Recived a lot of help in choosing my car. Would recommend smithtown kia to others looking for cars! More

Acceptable The people are decent and the car is nice so far so good. In fact this is not my original review. I was contacted by the dealer and asked to take it The people are decent and the car is nice so far so good. In fact this is not my original review. I was contacted by the dealer and asked to take it down. Being a man of my word I did. I was told if I ever need anything just call. Well I'm still eaiting for someone to return my call. Got a nice car at a price that was not the negotiated price. Just make sure you know what the taxes and fees are going to end up. I did ask about the fees and was told i don't know. In fact we received a bill for 5 dollars because they under estimated the fees. Would i go back there...most likely not. More

Everyone was great, EXCEPT one. The person my experience started with, Gerard Rennie, was terrible. He didn’t keep me updated and when I reached out for updates via email, it was lik The person my experience started with, Gerard Rennie, was terrible. He didn’t keep me updated and when I reached out for updates via email, it was like I was speaking to someone who was either drunk, or had the intelligence of a 6 year old. He was relatively condescending and kept getting distracted by my appearance. He left out telling me I’d need a large amount of money with me when finalizing. Now, the manager, Charlie, was great, as was Mike Halliday, who kept me updated every step of the way (after taking over from Gerard Rennie), and Gerard Ragan did a great job finishing things up. Id definitely recommend going there, but avoid working with Mr Rennie. More

Great Was easy to find and close a deal salesman was friendly and knowledgeable was very happy with my experience would recommend Gerard for sure he was gre Was easy to find and close a deal salesman was friendly and knowledgeable was very happy with my experience would recommend Gerard for sure he was great More

New vehicle sold with faulty tire Leased a brand new 2018 Kia Forte 2 days later I walked to my parked car to see a flat tire. When tire was removed by Mavis tire dealer it showed Leased a brand new 2018 Kia Forte 2 days later I walked to my parked car to see a flat tire. When tire was removed by Mavis tire dealer it showed the tire had been damaged and previously pluggedI. I was finally able to get a replacement tire but my trust in dealership is lost. Sales manager could not understand why I was upset I asked for a spare tire in compensationbut he would not accommodate Is it unreasonable to walk out with a brand new car and expect it to have new tires???? I guess this sales manager didn’t believe so! More

Cross shopping Forte and Mazda Purchased a Mazda 3 on May 18th. Thomas Roy presented the cars fairly when i was test driving. On making a deal Thomas was very fair in negotiating w Purchased a Mazda 3 on May 18th. Thomas Roy presented the cars fairly when i was test driving. On making a deal Thomas was very fair in negotiating with me and was very transparent. There was no games in pricing like other experiences. It was a very pleasant experience which is unique. It was worth my drive from Queens. The attention after my purchase was unparalled despite bank loan issues on paperwork. Thomas ensured that the matter got resolved. I strongly recommend this dealership to friends family. Kia of Smithtown has earned a new repeating customer. Thank you and the best part no games or nonsense with back and forth silly price games. I hate that and Kia of Smithtown made the experience pleasant. Thomas i hope that my next purchase is with you or my relatives. More

Gerard Rennie treated us like family at Smithtown Kia When my wife and I first visited Smithtown Kia, we didn't know much about the Kia brand other than the 10yr/100k mile warranty. Gerard patiently answ When my wife and I first visited Smithtown Kia, we didn't know much about the Kia brand other than the 10yr/100k mile warranty. Gerard patiently answered our questions at the dealership, and after hours on his personal phone. We test drove several certified used Kias before we decided to buy new, and Gerard was helpful and friendly throughout the journey. I can honestly say that I was very picky and particular, but yet Gerard stuck with us and satisfied every concern my wife and I had. Rosa in finance was also wonderful, and she saved us a lot of money. I'm thrilled with my new car, and highly recommend the friendly staff at Smithtown Kia. More

Knowledgeable and low pressure sales. Your team does a great job! They actually listen to what the customer wants and doesn't try to sell them something they don't want. Thank you to Jorg Your team does a great job! They actually listen to what the customer wants and doesn't try to sell them something they don't want. Thank you to Jorge for all is assistance and overall making this sometimes daunting process an easy one. More

My Kia experience. I went into the dealership strictly to look around. With the knowledge of my salesman Tom Roy and team members Girard R (finance), Joe and Greg., sale I went into the dealership strictly to look around. With the knowledge of my salesman Tom Roy and team members Girard R (finance), Joe and Greg., sales managers, I ended up buying a used car, that is in great condition. We were able to find an extended warranty, and not “break my bank”. I feel all of these gentlemen went above and beyond, and were friendly, knowledgeable and professional. Go stop by and say hello!! More