Smithtown Kia

Great Experience at Smithtown Kia We were very happy with our experience at Smithtown Kia. Gerard Rennie was our salesman and he was very kind and accommodating. He understood what we We were very happy with our experience at Smithtown Kia. Gerard Rennie was our salesman and he was very kind and accommodating. He understood what we were looking for and worked within our budget to get a car with the features we wanted. We are happy with the lease deal that we negotiated and love our new Kia Optima. Thank you Gerard and the whole staff at Smithtown Kia! A special shout out to Rosa Fernandez Walker in Finance who was so friendly and professional! More

Traded in my car I can't even begin to explain my experience with this dealership. Everyone is extremely friendly and helpful. And my salesperson Anthony was the absol I can't even begin to explain my experience with this dealership. Everyone is extremely friendly and helpful. And my salesperson Anthony was the absolute best. He didn't pressure me he was very helpful with helping me choose the right car and he did anything he possibly could to make me trade in my car without any issues. I highly recommend. More

Thank you Car is great, always was. Special thanks to the General Manager, Lenny Cafirelli, for resolving a problem.. But, service dept. is great, and again, I Car is great, always was. Special thanks to the General Manager, Lenny Cafirelli, for resolving a problem.. But, service dept. is great, and again, I love my Soul! More

Only dealer i have wver gone back to I have to say both of my visits to smithtown kia were amazing. From sales to finance to managnent all went above and beyond. As a person with less the I have to say both of my visits to smithtown kia were amazing. From sales to finance to managnent all went above and beyond. As a person with less then stellar credit I never thought i could be approved for a new car. But Gerard in sales made it his mission to put my family in a safe reliable car for the first time ever honestly. We were shocked we were approved and havent stopped smiling since. If that was not reason enough for you to pay them a visit. 4 months after getting the new car we found out kid #2 is coming. So we needed a car big enough for 2 kids a dog and all the junk that comes along. Since Gerard was so helpfull last time not only with the car but also planning iur futur and helping us with finances we figured lets go talk to him and get some advice. All i can say is once again the entire staff amazed us. They were able to get us into a 2 year old van while still having the original new car loan and still less then stellar credit ( ill let Gerard and Rosa fight over whos gold star that is). We got some much needed advice reassurance the right can for us all with no pressure at all and a constant reminder that if were not comfortable or ok that we can wait its no rush. I can honestly say that Rosa Gerard Joe and everyone else there are like family. The entire environment is warm loving and pressure free. Ive never herd a dealer say thats not gonna be right for you (unless its and upsell) but these guys would not let me buy a smaller suv juat cuz i needed something for a family. And they worked very hard to get us in the van. I feel a true connection with them and am happiky a customer for life if they need anything from us i hope they know they can call anytime. It is the only dealership that wont laugh at you for a credit score less then 550 intead theyll say ok we want to help heres what you can do to improve your score and what we can do to help you. A god send for a growing family More

Positive experience no pressure I came in just to look and went up driving out a new Kia Optima. Came to look at Kia due to positive review and consumer reports magazine. It was v I came in just to look and went up driving out a new Kia Optima. Came to look at Kia due to positive review and consumer reports magazine. It was very pleasant and positive doing with salesman Pat Foy. Rosa help to make the financial arrangements easy to handle. The no interest loan was a very good deal. I think that Cinched the deal. More

Stress free ,super quick buying experience I am extremely happy and impressed by the kindness that I experienced at kia smithtown! I will recommend them to everyone I know looking for a new car I am extremely happy and impressed by the kindness that I experienced at kia smithtown! I will recommend them to everyone I know looking for a new car! More

Wonderful great experience We are repeat customers. Our 2005 Kia was a great car and we decided to purchase a 2017 Sportage. Our salesman, Anthony Davis, was so knowledgeable an We are repeat customers. Our 2005 Kia was a great car and we decided to purchase a 2017 Sportage. Our salesman, Anthony Davis, was so knowledgeable and courteous answering all of our questions. I cannot say enough about Anthony and this dealership. We feel dealing with Anthony was so comforting with his patience in showing us all the features in our new car. Anthony is a real asset to Smithtown Kia. We are a very satisfied customer ! More

Mixed experience I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value for I would like to start my review by saying I am very happy with my 2017 Kia Sorrento. After extensive research it turned out to be the best value for the money. My car buying experience with Michael Halliday was extremely pleasant. The transaction was straightforward and I felt I got a good deal. Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with Gerard in the finance department gets a very poor review. He is unpleasant, condescending, abrupt, and when confronted with information that is contrary to what he has told you he become somewhat aggressive and impolite. I would not purchase another vehicle from this dealership until he is no longer employed there. More

MISERABLE OWNER Smithtown KIA is about 1 mile from our home so naturally being we were shopping for a new KIA my wife and I found ourselves there. We looked at the ca Smithtown KIA is about 1 mile from our home so naturally being we were shopping for a new KIA my wife and I found ourselves there. We looked at the car we wanted and were talking options with our salesman when over the PA a page came over "all salesmen see Lenny!" Up until this time everyone seemed very nice. Our salesman kindly excused himself and with the others went to a back office. From behind the now closed office door we heard yelling and profanity like never before! We got so uncomfortable and concerned of this man that when our salesman came back out we said thank you and felt the need to leave as this is not the experience we were expecting. The salesman told us Lenny is the owner and just having a bad day he guesses. I can just imagine the stress the employees must feel with him yelling like that as we did. I'm believe this wasn't just a bad day but his inexcusable attitude towards people. We felt sorry our salesman couldn't get his sale but refuse to give our money to an owner like that! We have since purchased at another dealership with no intention of ever returning to Smithtown KIA. More