Smithtown Kia

Great service. Found a difficult car to find and delivered. Smithtown Kia found us the car we wanted and delivered it at a fair price. The sales people were great and followed up to make sure all was well. Gera Smithtown Kia found us the car we wanted and delivered it at a fair price. The sales people were great and followed up to make sure all was well. Gerard Rennie is an outstanding guy. More

Gerard Rennie is the best! I am giving this dealership 5 stars solely because of the assistance of Gerard Rennie. This guy is among one of the most personable people I've ever m I am giving this dealership 5 stars solely because of the assistance of Gerard Rennie. This guy is among one of the most personable people I've ever met. He will answer any question you have and will even go out of his way to make your experience the best it can be at Smithtown Kia. Even when you have some down time waiting for papers he will keep a conversation and make you feel like you've known him for years! This guy really is great and would highly recommend asking for him as soon as you walk in if you want a guaranteed pleasant experience! More

Exceptional car buying experience They worked with me for what kind of vehicle I was looking for and the price range I was looking for. There was no pressure on the car I was looking f They worked with me for what kind of vehicle I was looking for and the price range I was looking for. There was no pressure on the car I was looking for and no pressure on getting any of the extras More

Excellent Customer Service I dealt with several employees at Smithtown Kia and I have to say they were EXCELLENT. They respected my time and what I needed. They were not the t I dealt with several employees at Smithtown Kia and I have to say they were EXCELLENT. They respected my time and what I needed. They were not the typical car sales experience that everyone fears. Gerard Rennie was kind and considerate easy to work with. Everyone was helpful. More

Excellent I leased my 1st car 3yrs ago with Gerard Rennie. And I just leased another car with him as well. Gerard is a very nice person, doesn't beat around the I leased my 1st car 3yrs ago with Gerard Rennie. And I just leased another car with him as well. Gerard is a very nice person, doesn't beat around the bush, and I will continue to turn to him at Kia. He has made my Kia experience well worth it for me to come back and want to lease another car from him. I wouldn't have it any other way. Gerard has worked with me and my financial situation to get me into a car that is for me so to speak. I have given his name out to family and friends in the event anyone is looking for a car. Gerard Rennie is the man!!!! More

Fantastic from start to finish! Smithtown Kia gave me a wonderful car buying experience from the very start. I worked with Gerard Rennie who was extremely knowledgeable, yet had a gr Smithtown Kia gave me a wonderful car buying experience from the very start. I worked with Gerard Rennie who was extremely knowledgeable, yet had a great personality to make what's normally a stressful time, a very pleasant one. Charlie, the general manager, is very personable and worked with us to meet our budget. Rosa in finance was absolutely wonderful as well. All in all, there was not one part of the client experience that was lackluster in any way. Thank you, Smithtown Kia! More

Quick and Excellent shopping experience! I went looking to buy my first car and came here first. I test able to test drive a car within minutes and instantly fell in love with it. I was NOT b I went looking to buy my first car and came here first. I test able to test drive a car within minutes and instantly fell in love with it. I was NOT bombarded with information and a few days later I went back to purchase the car and got to bring it home that same day! Smithtown Kia made buying a car easy to do. More

New Kia The price, financing program, and warranty were unlike any other dealership. Gerard was patient and very knowledgeable. He worked with me to get the p The price, financing program, and warranty were unlike any other dealership. Gerard was patient and very knowledgeable. He worked with me to get the price I wanted for the car. I would recommend him to other customers. More

I am very much regretting making a switch from my previous Kia dealer over to Smithtown Kia. They have the worst customer service I've ever experienced in my many years of car buying. Basically once previous Kia dealer over to Smithtown Kia. They have the worst customer service I've ever experienced in my many years of car buying. Basically once you purchase a vehicle, they could care less about you. I have a very serious problem where now 6 weeks later, they never terminated my prior lease and never had it inspected. Kia finance tells me I'm still responsible for a car I don't even have in my possession for over a month and a half and are even still taking payments for it. When I called the dealer to try and get this resolved, I have been ignored and treated like garbage. I've called 3 times trying to get a manager and they keep telling me nobody is available to help, and I never get a call back. Not to mention the receptionist that answers the phone is rude and does nothing to help you find a person to talk to. STAY AWAY from this dealer if you don't want to be treated like crap. Once they have your money, you are just an afterthought. I'll be sure to make sure this is the last time I or multiple other members of my family who have cars through this dealer, NEVER return for another purchase. More

Alysa was fantastic - honest, resourceful and efficient! It was only by luck we ended up with Alysa. We were originally scheduled with a pushy salesperson I wasn't looking forward to meeting, and another who It was only by luck we ended up with Alysa. We were originally scheduled with a pushy salesperson I wasn't looking forward to meeting, and another who told us not to come in until we proclaimed we would lease another car. We walked into the dealership and Alysa asked to help us but I explained we had an appointment with someone else. After waiting a while, I asked Alysa if she could still help us and she was happy to. Long story short, she was straight forward when negotiating and honest about the process. She was pleasant to deal with and tried to finalize everything as quickly as possible. The haste was especially appreciated as we had our 17-month old with us, and so time was pressed. This was our fourth time leasing a car, so I've dealt with good and bad - Alysa was great! Alysa even went above and beyond as I accidentally forgot to give her our second key. Instead of making us come back to the dealership she sent us a pre-paid envelope with our key, and a CD I accidentally left in the car we were turning in. I'm beyond thankful. Thank you, Alysa! The only reason I knocked a star off the review for the dealership is because I feel like their process could be a little more efficient (although it was a busy Saturday), and I wasn't fond of the other two salespeople I spoke with on the phone (although I didn't actually meet with them). More