Smithtown Kia

excellent Tim, Rosa and Gerard were excellent and professional. They were straight up about pricing and made us a great offer.We purchased two vehicles. thank Tim, Rosa and Gerard were excellent and professional. They were straight up about pricing and made us a great offer.We purchased two vehicles. thank you More

Painless Gerard was a pleasure to work with, extremely knowledgeable about the vehicles. Made our choice easy. Would highly recommend Kia of Smithtown and esp Gerard was a pleasure to work with, extremely knowledgeable about the vehicles. Made our choice easy. Would highly recommend Kia of Smithtown and especially Gerard Ronnie. More

Real deal! This is the only dealership I’ve been to where the salesman didn’t try to “up sell” me and actually honored the advertised price without any hassle! This is the only dealership I’ve been to where the salesman didn’t try to “up sell” me and actually honored the advertised price without any hassle! More

Amzig The dealership went the extra mile to help me get my first car. Especially the salesman, Cordell. He and his team helped me secure a good insurance ra The dealership went the extra mile to help me get my first car. Especially the salesman, Cordell. He and his team helped me secure a good insurance rate, great car payments, and when my car needed an extra small repair on the windshield, Cordell would call me and give me a lot of help in making sure it would be fixed and even offered to help me get to my car during work hours. Thank you, Cordell! More

Extensive Inventory, Straightforward Dealing, Easy Dealing I wanted a 2018 Niro Plug-In Hybrid PremiumEX, which is in extremely short supply. Smithtown was the only dealer within 250 miles that had stock. Natu I wanted a 2018 Niro Plug-In Hybrid PremiumEX, which is in extremely short supply. Smithtown was the only dealer within 250 miles that had stock. Naturally, there was little room for any price negotiation and I understand law of supply and demand. Living over 50 miles away, salesman Cordell Gordon handled everything by phone and email. He met us at the train and drove us the 2 miles to the dealership where the car was ready and waiting. He took time to explain its features thoroughly and made certain that we left with car fully charged and fully fueled. A very professional sales representative who knows his product. Finance Manager Rosa Walker was pleasant, conversational and not all high pressure with the usual "extras." Took the financing to take advantage of the rebate. Application done by email and everything all prepared when we arrived. Had the chance to chat with general sales manager Greg Carrion and Sales Manager Charlie Meuser. Both were excellent examples of customer-oriented management in a highly competitive and often less than forthcoming industry. I would heartily recommend Smithtown Kia even if you have to drive two hours or take the train. More

No hassle buying and fair pricing too I have been buying new cars for 30 years and purchasing 23 of them. I have to say is this was the best purchase experience I have ever had. THANK you I have been buying new cars for 30 years and purchasing 23 of them. I have to say is this was the best purchase experience I have ever had. THANK you to all of Smithtown Kia employees for making this possible. More

THE BEST SERVICE I HAVE EVER GET First of all, I want to thank all the staff working at the Smithtown Kia. They ar every helpful. Al dealers want to sell a car and make business, but First of all, I want to thank all the staff working at the Smithtown Kia. They ar every helpful. Al dealers want to sell a car and make business, but at Smithtown Kia, you feel yourself as being a member of a large family. I especially thank Jorge Steven Mejia. He was very friendly, rank, honest, determined, and helpful. He tried very hard to get my credit approval. I really appreciate him and the others who helped me during my service. More

Outstanding customer service This past weekend I purchased a Kia optima S from Cordell Gordon my sales person. He was very professional knowledgeable and informative. I had visite This past weekend I purchased a Kia optima S from Cordell Gordon my sales person. He was very professional knowledgeable and informative. I had visited several other dealerships and researched this car on the Internet for ratings and the best price. This dealership honored The price I had found explained all the options and the Incentives available to me. My deal with made and then onto financing where I had the pleasure of working with Rosa Who sealed the deal. She was extremely friendly and knowledgeable explained all to us making sure we understood all the paperwork and numbers that we were signing for the purchase. I would highly recommend this dealership and Their wonderful salesman Cordell and finance manager Rosa for their expertise and knowledge in making my car buying experience a pleasure. More

Great experience! I recently leased a car from Smithtown Kia through Tim. He made what typically tends to be a stressful experience, an easy and comfortable one. He was I recently leased a car from Smithtown Kia through Tim. He made what typically tends to be a stressful experience, an easy and comfortable one. He was patient with us the entire time, and put in great effort to ensure I got the car I wanted. He also knew a lot about the features of the cars which was very helpful for us when receiving the car. They were very professional from start to finish, and made sure we were satisfied the entire time, which we were! More

A wonderful experience with Gerard Rennie Well let me start with the reason for us to going to Smithtown Kia. We originally went to Eagle Kia in Riverhead NY because they were a Costco partici Well let me start with the reason for us to going to Smithtown Kia. We originally went to Eagle Kia in Riverhead NY because they were a Costco participating dealer. If you are considering shopping at Eagle Kia, run don't walk away! We were lied to by the manager Tom saying if we did not finance through the dealer we would lose the $3,500 Kia rebate. That is not true I checked with Kia. The Saleswoman at Eagle Kia Amanda was no better and would not return my calls because they could not find the color Optima we wanted. That is all I will say about Eagle Kia for now because that will be all be in another review. I called Smithtown Kia to inquire about a 2018 Horizon blue Optima I saw in their online inventory. I was told a salesman would return my call shortly. Within 5 minutes Gerard returned my call, he was professional and friendly. I told him about the Costco price I had agreed on with Eagle Kia and he said he would get back to me in a few minutes. 10 minutes later he called back with a price that was very close to the Special Costco price and Gerard informed me we could get our own financing with no penalty. I gave him a deposit to hold the car until I could get there after work. When I arrived that night the car was out front just like he said for me to inspect. We loved the car and filled out all the necessary paper work and were told we could pick up the car the next day. The next day the car was meticulously detailed just as promised. Gerard had us sit in the car as he proceeded to explain everything about the car, from the emergency brake to the stereo with apple play.( That was a first for us, in the past the sales people would throw us the keys and say goodbye). We spent more time with Gerard showing us how everything in the car worked then we did finishing up the paperwork. Everyone was nice at the dealer from the receptionist to the finance manager Gerard Ragan and the sales manager Greg Carrion. I told Gerard Rennie we expected a painless experience and that is exactly what we got. I am very happy and thankful to Gerard and the rest of the staff at Smithtown Kia. I will recommend them to anyone in the market for a new car. Gerard Rennie is the best!! More