Smithtown Kia

2019 Kia niro ex I dealt with Mike Halliday as my salesman. He made us a great deal. He is a great guy and very knowledgable too. Makes you feel very comfortable, and I dealt with Mike Halliday as my salesman. He made us a great deal. He is a great guy and very knowledgable too. Makes you feel very comfortable, and before we leased this car we had many questions and he always responded quickly by phone or e mail to help us in the process. Dealership is A+. And when we did final paperwork we dealt with Rosa . She is such a friendly lady and always with a smile and very nice. Love our Niro. Thank you. Russ & Maryann Port jeff station n.y. More

Pleased with my new kia forte Happy to find the model I was looking for at a very good price. Our salesman Gerard Rennie was a pleasure to work with. This is my second purchase Happy to find the model I was looking for at a very good price. Our salesman Gerard Rennie was a pleasure to work with. This is my second purchase from Smithtown Kia. Very happy with both purchases. More

Great Experience Comfortable atmosphere, everyone was friendly and easy to get along with. Gerard made sure we had everything we needed and what we were looking for. H Comfortable atmosphere, everyone was friendly and easy to get along with. Gerard made sure we had everything we needed and what we were looking for. Happy with my new car! More

Great buying experience I was in the market for a new crossover vehicle and went to several dealerships in the area. I decided on pursuing a Kia soul because the customer s I was in the market for a new crossover vehicle and went to several dealerships in the area. I decided on pursuing a Kia soul because the customer service provided by this dealership was fantastic. They answered all of my questions and the process was very easy. I could not be any happier with my purchase and will absolutely be referring my friends and family here to Smithtown Chia .My sales representative was Alex and I really appreciate all of his hard work and effort into making this process as easy as possible. He did a great job and I’m very grateful. More

An overall good experience with a few flaws. My father and I recently went to Smithtown Kia where I bought a used car after driving a dinosaur for years. I researched the place before going and f My father and I recently went to Smithtown Kia where I bought a used car after driving a dinosaur for years. I researched the place before going and found a nice, used 2016 Sorrento that I wanted. When we got there, we were greeted by the salesman and I told him what model I was looking to buy. We went out to the lot and test drove the car I had actually saw advertised on their site, he just happened to pick that one out, and we went back inside to talk about it. Things were going well, but it seemed like our salesmen was a little all over the place. He didn't seem to be totally invested in us. He did make some small talk and asked some questions but you could tell he wasn't completely focused on our sale. I realize the dealership was very busy that day, but it's important to make the customers feel like you're invested. Other than that, everything else went pretty smoothly. The man who did the finances with us was very knowledgeable, gave us his full attention, even specifically saying that since we were in his office, we were what mattered. We were in and out of finances quickly and I was able to take the car off the lot that day. We got a really good price for the car, have affordable payment on it, and we even did a trade in on my old car. Overall, I was very pleased and am happy I bought from them. More

Amazing experience Kia in smithtown was absolutely amazing! They were so nice and accommodating. They worked well with us. They got us everything we wanted and got us th Kia in smithtown was absolutely amazing! They were so nice and accommodating. They worked well with us. They got us everything we wanted and got us the prices we wanted! They made a nerve racking and over whelming thing to do calm and nice to do. I will never buy a car from any other dealership. Kia in smithtown has 2 new customers for life. More

Good experience until The salesmen were professional and friendly and my overall experience was better than the ones I've had at other dealerships over the years. The nega The salesmen were professional and friendly and my overall experience was better than the ones I've had at other dealerships over the years. The negative experience occurred at a follow up visit shortly thereafter. The vehicle at the time of purchase had only 1 key available, and the salesman agreed to provide another one for me to pick up at a subsequent visit. He provided me with a copy of a work order to present to the Service Dept. When I called Service (whom were very friendly), to schedule an appointment, they couldn't locate the work order from the salesperson but said it was not a problem and for me to come in with my copy. When I arrived and parked my newly purchased vehicle at the service area I was surprisingly met by the salesperson who sold me the car. Rather than asking me how I was doing, or how I was enjoying the newly purchased vehicle, his only concern was if I had a USB cord (probably worth a few dollars) he left behind in my car when demonstrating to me how Apple CarPlay worked. At first I was amused by the question and laughing but quickly realized he was being serious and wanted it back. After returning it to him, he went back inside. Again, he did not care or ask if I liked the new vehicle I just purchased 2 weeks ago from him! It gets even more bizarre from here. While I was waiting in the lounge area as Service was processing my work order, the salesman approached me again, this time to say he only promised a replacement key and not for an identical set (which is the Key & FOB). HUH?? He first takes back the USB cord and now he was trying to back-away from a commitment (which was a condition at the time of sale) I had a work order for! Obviously, I was upset with his behavior and fortunately an individual from the service dept. was there to explain to him he was being non-sensical. The salesman then walked away without saying anything else to me. I'm not sure if his behavior was from a lack of experience but in any case it was very off-putting. This is how you ruin a perfectly good experience to one that leaves a customer feeling unsure of buying another vehicle from this dealership or recommending a friend to do the same. More

Nice and honest dealer I hate going to dealers and buying cars because they always try to add certain fees and pushing you to buy something extra, plus they are dishonest.Bu I hate going to dealers and buying cars because they always try to add certain fees and pushing you to buy something extra, plus they are dishonest.But this time I had an amazing experience with Smithtown Kia they were straight forward and honest,I will definitely buy from them again and recommend them .and special THANKS to Mike Halliday. More

First time leasing a car didn’t hurt! From the salesman to the manager and general manager the process of leasing a car was seamless, professional, and worth doing again. Everyone bent ov From the salesman to the manager and general manager the process of leasing a car was seamless, professional, and worth doing again. Everyone bent over backwards to make sure our leasing the car was a world-class experience. I am a model three reservation holder waiting for the leasing option to begin during the first quarter of next year and if the EV Niro becomes a remote possibility in place of the model three, my wife and I will be back to lease the car from this dealership. Many thanks to everyone at the dealership. More

Accommodating I had a 2013 Kia Sorrento and the engine blew. I had it towed to Bohemia Kia which was the closest dealership by my office. Dealing with them was the I had a 2013 Kia Sorrento and the engine blew. I had it towed to Bohemia Kia which was the closest dealership by my office. Dealing with them was the worst experience ever. To make a long story short we walked out of that dealership and headed to Smithtown Kia. Smithtown Kia was like a breath of fresh air. Professional, accommodating, knowledgeable and cared. In about an hour and a half we had a car picked out and applications filled out and 3 days later I drove away with my new Kia Sorrento. Dealing with Gerard Rennie and Gerard Ragan was such a pleasurable experience, I would highly refer them to everyone. More