Smithtown Kia

Amazing experience Kia in smithtown was absolutely amazing! They were so nice and accommodating. They worked well with us. They got us everything we wanted and got us th Kia in smithtown was absolutely amazing! They were so nice and accommodating. They worked well with us. They got us everything we wanted and got us the prices we wanted! They made a nerve racking and over whelming thing to do calm and nice to do. I will never buy a car from any other dealership. Kia in smithtown has 2 new customers for life. More

Good experience until The salesmen were professional and friendly and my overall experience was better than the ones I've had at other dealerships over the years. The nega The salesmen were professional and friendly and my overall experience was better than the ones I've had at other dealerships over the years. The negative experience occurred at a follow up visit shortly thereafter. The vehicle at the time of purchase had only 1 key available, and the salesman agreed to provide another one for me to pick up at a subsequent visit. He provided me with a copy of a work order to present to the Service Dept. When I called Service (whom were very friendly), to schedule an appointment, they couldn't locate the work order from the salesperson but said it was not a problem and for me to come in with my copy. When I arrived and parked my newly purchased vehicle at the service area I was surprisingly met by the salesperson who sold me the car. Rather than asking me how I was doing, or how I was enjoying the newly purchased vehicle, his only concern was if I had a USB cord (probably worth a few dollars) he left behind in my car when demonstrating to me how Apple CarPlay worked. At first I was amused by the question and laughing but quickly realized he was being serious and wanted it back. After returning it to him, he went back inside. Again, he did not care or ask if I liked the new vehicle I just purchased 2 weeks ago from him! It gets even more bizarre from here. While I was waiting in the lounge area as Service was processing my work order, the salesman approached me again, this time to say he only promised a replacement key and not for an identical set (which is the Key & FOB). HUH?? He first takes back the USB cord and now he was trying to back-away from a commitment (which was a condition at the time of sale) I had a work order for! Obviously, I was upset with his behavior and fortunately an individual from the service dept. was there to explain to him he was being non-sensical. The salesman then walked away without saying anything else to me. I'm not sure if his behavior was from a lack of experience but in any case it was very off-putting. This is how you ruin a perfectly good experience to one that leaves a customer feeling unsure of buying another vehicle from this dealership or recommending a friend to do the same. More

Nice and honest dealer I hate going to dealers and buying cars because they always try to add certain fees and pushing you to buy something extra, plus they are dishonest.Bu I hate going to dealers and buying cars because they always try to add certain fees and pushing you to buy something extra, plus they are dishonest.But this time I had an amazing experience with Smithtown Kia they were straight forward and honest,I will definitely buy from them again and recommend them .and special THANKS to Mike Halliday. More

First time leasing a car didn’t hurt! From the salesman to the manager and general manager the process of leasing a car was seamless, professional, and worth doing again. Everyone bent ov From the salesman to the manager and general manager the process of leasing a car was seamless, professional, and worth doing again. Everyone bent over backwards to make sure our leasing the car was a world-class experience. I am a model three reservation holder waiting for the leasing option to begin during the first quarter of next year and if the EV Niro becomes a remote possibility in place of the model three, my wife and I will be back to lease the car from this dealership. Many thanks to everyone at the dealership. More

Accommodating I had a 2013 Kia Sorrento and the engine blew. I had it towed to Bohemia Kia which was the closest dealership by my office. Dealing with them was the I had a 2013 Kia Sorrento and the engine blew. I had it towed to Bohemia Kia which was the closest dealership by my office. Dealing with them was the worst experience ever. To make a long story short we walked out of that dealership and headed to Smithtown Kia. Smithtown Kia was like a breath of fresh air. Professional, accommodating, knowledgeable and cared. In about an hour and a half we had a car picked out and applications filled out and 3 days later I drove away with my new Kia Sorrento. Dealing with Gerard Rennie and Gerard Ragan was such a pleasurable experience, I would highly refer them to everyone. More

Smith town Kia I thought the salesmen especially Didier were very helpful and knowledgeable. They were able to answer all of my questions. We were treated very respe I thought the salesmen especially Didier were very helpful and knowledgeable. They were able to answer all of my questions. We were treated very respectfully and The entire process start to finish was very smooth. A stressless experience. I would definitely buy another car from them. More

Best Experience Ever This was by far the best car buying experience I have had yet. Gerard took the time to explain everything to me and made me feel like a valued custo This was by far the best car buying experience I have had yet. Gerard took the time to explain everything to me and made me feel like a valued customer. We were able to work out everything financially and I got my car for the number I wanted. This was a really great overall experience that will definitely bring me back. More

Flawless Purchase This was my 2nd vehicle purchased/leased from Smithtown Kia and I could not be happier. I visited another dealership because they participated in the This was my 2nd vehicle purchased/leased from Smithtown Kia and I could not be happier. I visited another dealership because they participated in the Costco car buying program and I hated every second of the experience! I knew more about the vehicle I was interested in than the salesperson did! They didn't return our phone calls, we over heard them say "stick them in my voicemail" when a receptionist didn't put us on hold fast enough. So, I came back to my friends here in Smithtown, Joe and Adam! Seamless experience, great price, and easy pick up.(finance was amazing as well) More

Great experience in buying a new vehicle! I went to the dealership at my lunch break to consult for a problem that I have experienced with my old KIA Spectra without any plans to purchase a ca I went to the dealership at my lunch break to consult for a problem that I have experienced with my old KIA Spectra without any plans to purchase a car and ended up with leasing a brand new gorgeous KIA Sportage 2019 at the end of the day! The entire team at Smithtown KIA was extremely professional. They guided me to the entire process of purchasing a vehicle. They simply took care of everything. The Sales Professional, Adam Hernandez, is a person with deep knowledge and expertise in selling cars, and was extremely helpful in finding the right vehicle for me. His negotiating skills were determining for me to take decision to lease the vehicle. Adam was flexible and was listening to me carefully and came with an offer that I was not able to reject. I had a great buying experience at Smithtown KIA, and definitely will recommend this dealership to my friends. My entire family is very happy with our new KIA Sportage car! More

Cordell Gordon was key in me buying this vehicle. I have never has such a great experience buying a new car. I will definitely recommend him to all of my friends and family when they are in the marke I have never has such a great experience buying a new car. I will definitely recommend him to all of my friends and family when they are in the market for a new car. More