Smithtown Kia

Not happy with a hidden cost of $2000; bogus warranty Extra cost of $2000 not easy to detect online. Existing bogus warranty on vehicle. An “extra” warranty of $4000 sold to me by Finance Guy. A homong Extra cost of $2000 not easy to detect online. Existing bogus warranty on vehicle. An “extra” warranty of $4000 sold to me by Finance Guy. A homongous interest rate of 6%+ imposed by Finance Guy, despite my excellent credit rating. A very disrespectful offer of $100 trade off on my 2003/ 182,600 miles Mountaineer with a rebuilt engine (2013). VERY DISAPPOINTED!!!! More

Friendly helpful welcoming Great experience, I highly recommend this dealership and will to others. Great staff, friendly, made car buying easy. Happy with our purchase and enj Great experience, I highly recommend this dealership and will to others. Great staff, friendly, made car buying easy. Happy with our purchase and enjoying new vehicle More

Repeat Customer This was my second time coming to this Kia dealership and I was coming due to my car being totalled so I was not in the best of moods to be car shoppi This was my second time coming to this Kia dealership and I was coming due to my car being totalled so I was not in the best of moods to be car shopping. I came in knowing what I was looking for and Gerard worked for a couple of days with me to try and find it. Unfortunately what i was after wasn't available on the East Coast (he looked far) but he was able to get me in a similar vehicle just a different color. I also worked with Rosa in Finance and as I do ask a lot of questions she worked well with me and I feel I got a great deal when I left. Overall a good experience but hopefully it will be a while before I to go back. More

My search for a vehicle I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when sign I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia. More

Great Experience Our salesman Gerard Rennie was awesome. True to his word the whole way. The deal was seamless from the test drive to the purchase. Great experience Our salesman Gerard Rennie was awesome. True to his word the whole way. The deal was seamless from the test drive to the purchase. Great experience with Smithtown Kia. More

2019 Kia niro ex I dealt with Mike Halliday as my salesman. He made us a great deal. He is a great guy and very knowledgable too. Makes you feel very comfortable, and I dealt with Mike Halliday as my salesman. He made us a great deal. He is a great guy and very knowledgable too. Makes you feel very comfortable, and before we leased this car we had many questions and he always responded quickly by phone or e mail to help us in the process. Dealership is A+. And when we did final paperwork we dealt with Rosa . She is such a friendly lady and always with a smile and very nice. Love our Niro. Thank you. Russ & Maryann Port jeff station n.y. More

Pleased with my new kia forte Happy to find the model I was looking for at a very good price. Our salesman Gerard Rennie was a pleasure to work with. This is my second purchase Happy to find the model I was looking for at a very good price. Our salesman Gerard Rennie was a pleasure to work with. This is my second purchase from Smithtown Kia. Very happy with both purchases. More

Great Experience Comfortable atmosphere, everyone was friendly and easy to get along with. Gerard made sure we had everything we needed and what we were looking for. H Comfortable atmosphere, everyone was friendly and easy to get along with. Gerard made sure we had everything we needed and what we were looking for. Happy with my new car! More

Great buying experience I was in the market for a new crossover vehicle and went to several dealerships in the area. I decided on pursuing a Kia soul because the customer s I was in the market for a new crossover vehicle and went to several dealerships in the area. I decided on pursuing a Kia soul because the customer service provided by this dealership was fantastic. They answered all of my questions and the process was very easy. I could not be any happier with my purchase and will absolutely be referring my friends and family here to Smithtown Chia .My sales representative was Alex and I really appreciate all of his hard work and effort into making this process as easy as possible. He did a great job and I’m very grateful. More

An overall good experience with a few flaws. My father and I recently went to Smithtown Kia where I bought a used car after driving a dinosaur for years. I researched the place before going and f My father and I recently went to Smithtown Kia where I bought a used car after driving a dinosaur for years. I researched the place before going and found a nice, used 2016 Sorrento that I wanted. When we got there, we were greeted by the salesman and I told him what model I was looking to buy. We went out to the lot and test drove the car I had actually saw advertised on their site, he just happened to pick that one out, and we went back inside to talk about it. Things were going well, but it seemed like our salesmen was a little all over the place. He didn't seem to be totally invested in us. He did make some small talk and asked some questions but you could tell he wasn't completely focused on our sale. I realize the dealership was very busy that day, but it's important to make the customers feel like you're invested. Other than that, everything else went pretty smoothly. The man who did the finances with us was very knowledgeable, gave us his full attention, even specifically saying that since we were in his office, we were what mattered. We were in and out of finances quickly and I was able to take the car off the lot that day. We got a really good price for the car, have affordable payment on it, and we even did a trade in on my old car. Overall, I was very pleased and am happy I bought from them. More