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Smithtown Kia

St. James, NY

4.9
2,041 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,041 reviews

May 21, 2019

great service Gerard Rennie is trustworthy and was able to assist me on my decision to buy or lease the car.Great service. he knows the car business. More

by ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Smithtown Kia responded

Hi Ralph, thank you for the recommendation and as always, we appreciate your business!

May 20, 2019

Thanks I want to thank Gerard Rennie, Tony, Paul and Jeff at Smithtown Kia. For helping me get a car. Everyone was pleasant and helpful. Paper work was ready More

by Joken123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hi, thank you for the excellent review! Our entire team is dedicated to making the car buying (and servicing) process as easy as possible. We appreciate your business and best of luck with your new Kia!

May 19, 2019

Thank you We had a wonderful experience, and the guys @ Smithtown Kia worked with us to get the SUV we wanted and a price that works for us!! Thanks to Tony, G More

by Kenjo456!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Schepis
May 20, 2019 -

Smithtown Kia responded

Hi Kenjo, we appreciate the the review and recommendation! Gerard and the whole team will be here to help throughout the lifetime of your new Kia!

May 18, 2019

excellent customer service Sales person Gerard Rennie was especially helpful. He did not pressure me to make a deal and was understanding of all my needs. I would refer other More

by Rhodacataldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hi Rhonda, thank you for the positive feed back! We appreciate your business and hope to work with you again in the future!

May 17, 2019

Wonderful experience We found everyone in the dealership to be knowledgeable, helpful, and professional. I can't say enough about our salesman. He was friendly and helpful More

by newcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hey, thank you for the excellent review and summary of your experience at Smithtown Kia. We want to wish you the best of luck with your new Kia and as always, we appreciate your business!

May 16, 2019

I felt rushed into making a decision. This is my 4th, 3 year, Kia Soul lease. I am an easy customer because I like the car. I am a very busy person and maybe I could be blamed for this. More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Smithtown Kia responded

Hello, Thank you for your continued business and we appreciate the feedback, as always we'll use it to improve future experiences. If you'd like to discuss the situation further I'd be happy to speak with you directly. Sincerely, Greg Kaznocha Client Relations Manager 631-812-2329

May 14, 2019

Best experience ever purchasing a car! Frank was amazing! I am not a car person and absolutely dread car dealerships, car shopping and the process of filling out all of the paperwork. That said, I needed a n More

by Eileenmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
May 15, 2019 -

Smithtown Kia responded

Hi Eileenmarie, Thank you for taking the time to leave such a wonderful review of your experience at Smithtown Kia. It's customers like you who make all the hard work worth it! We appreciate your business and will be here if you need anything.

May 13, 2019

Superior Teamwork Starting with Alex in sales, his manager and Jeff worked very hard to make this challenging deal close. I don’t know of any others who would have stuc More

by schenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Alex Fischler
May 14, 2019 -

Smithtown Kia responded

Hello, Thank you for your business as well as for taking the time to review your experience. This is a prime example of why our sales team never quits on a customer. Best of luck with your new Kia and we'll be here along the way if you need anything!

May 11, 2019

Got exactly what I wanted! Thanks to my salesman Kyle and the great management and finance team, I got a brand new Kia Optima at a price that I could afford! They worked with me More

by rsimps94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle K
May 14, 2019 -

Smithtown Kia responded

Hello, Thank you for your continued business as well as for the positive feedback. Congratulations and best of luck with this Kia, we look forward to making sure that it keeps running smoothly!

May 09, 2019

Quick and painless I went there without any intentions of purchasing a new car just to end my lease with them. After speaking to the Lease manager Gerard Rennie I felt a More

by Kingofkia07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
May 10, 2019 -

Smithtown Kia responded

Hello, Thank you for the excellent review and recommendation. Our staff works hard to ensure that our customers are aware of all their options, allowing them to make the best decision possible. We appreciate your business and wish you the best of luck with your new Kia!

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