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Smithtown Kia

St. James, NY

4.9
2,026 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,026 reviews

May 16, 2019

I felt rushed into making a decision. This is my 4th, 3 year, Kia Soul lease. I am an easy customer because I like the car. I am a very busy person and maybe I could be blamed for this. More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Smithtown Kia responded

Hello, Thank you for your continued business and we appreciate the feedback, as always we'll use it to improve future experiences. If you'd like to discuss the situation further I'd be happy to speak with you directly. Sincerely, Greg Kaznocha Client Relations Manager 631-812-2329

May 14, 2019

Best experience ever purchasing a car! Frank was amazing! I am not a car person and absolutely dread car dealerships, car shopping and the process of filling out all of the paperwork. That said, I needed a n More

by Eileenmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
May 15, 2019 -

Smithtown Kia responded

Hi Eileenmarie, Thank you for taking the time to leave such a wonderful review of your experience at Smithtown Kia. It's customers like you who make all the hard work worth it! We appreciate your business and will be here if you need anything.

May 13, 2019

Superior Teamwork Starting with Alex in sales, his manager and Jeff worked very hard to make this challenging deal close. I don’t know of any others who would have stuc More

by schenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Alex Fischler
May 14, 2019 -

Smithtown Kia responded

Hello, Thank you for your business as well as for taking the time to review your experience. This is a prime example of why our sales team never quits on a customer. Best of luck with your new Kia and we'll be here along the way if you need anything!

May 11, 2019

Got exactly what I wanted! Thanks to my salesman Kyle and the great management and finance team, I got a brand new Kia Optima at a price that I could afford! They worked with me More

by rsimps94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle K
May 14, 2019 -

Smithtown Kia responded

Hello, Thank you for your continued business as well as for the positive feedback. Congratulations and best of luck with this Kia, we look forward to making sure that it keeps running smoothly!

May 09, 2019

Quick and painless I went there without any intentions of purchasing a new car just to end my lease with them. After speaking to the Lease manager Gerard Rennie I felt a More

by Kingofkia07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
May 10, 2019 -

Smithtown Kia responded

Hello, Thank you for the excellent review and recommendation. Our staff works hard to ensure that our customers are aware of all their options, allowing them to make the best decision possible. We appreciate your business and wish you the best of luck with your new Kia!

May 07, 2019

Impressive ability to meet my needs -- and wants Smithtown Kia's team -- led by sales consultant Ray Nassar and the finance manager whose name eludes me -- managed to accommodate my needs and desires More

by hail_niro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
May 08, 2019 -

Smithtown Kia responded

Hello, Thank you for your business and positive feedback. Ray and Jeff (the finance manager) do make an amazing team! Enjoy your new Niro and we'll be here if you need anything!

May 01, 2019

Relaxed Alex was accommodating, honest and followed through on his promises. I believe we were treated fairly. I also did not feel pressured or uncomfortable More

by Ride1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
May 02, 2019 -

Smithtown Kia responded

Hi, Thank you for reviewing your experience with Alex and recommending Smithtown Kia. We believe that simply listening to a customers needs and answering their questions accurately are the most important aspect of earning someones business. Thanks again for your time and we hope to work with you again!

May 01, 2019

Amazing! Absolutely the BEST car buying experience ever! Gerard was extremely helpful and knowledgeable, greg did everything possible to help us save and get i More

by Sydmacken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Greg Carrion
May 01, 2019 -

Smithtown Kia responded

Hi, Thanks for your business, review and recommendation! Gerard, Greg and Jeff make an amazing team who will be here to assist you throughout the lifetime of your new Kia. Best of luck, we look forward to working with you again in the future!

May 01, 2019

The best auto buying experince of my life The best auto buying experance of my life. I would reccomend every one the world to only purchase a KIA at this dealership ,the people were kind an More

by Salvatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : These 2 gentileman are the best people in the world , just like my own family, Give them a rise, PLEASE, Greg Carrion
May 02, 2019 -

Smithtown Kia responded

Hi Salvatore, Thank you for you business and we appreciate the review and recommendation as well. Gerard and the rest of the staff will be here to help throughout the lifetime of your new Kia. Congratulations on the purchase and best of luck moving forward!

April 30, 2019

Great experience! Leased a 2019 Kia Sportage EX Very easy and straightforward from start to finish. Gerard Rennie and the business manager were both fabulous to work More

by Sportage19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Smithtown Kia responded

Thank you for your business as well as the review and recommendation. Best of luck with your new Sportage!

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