Smithtown Kia

Happy Caleb was very helpful and always on top of each item thanks went over all details in the car and even set up my phone Caleb was very helpful and always on top of each item thanks went over all details in the car and even set up my phone More

Honest professional Everyone who helped me especially Scott and Caleb very amazing! Great customer service. Very professional and honest. Love my new car!! Very very sati Everyone who helped me especially Scott and Caleb very amazing! Great customer service. Very professional and honest. Love my new car!! Very very satisfied. Recommend this dealership highly. More

Dishonest and Disappointing As long time clients of Smithtown Kia we were recently treated with complete disregard. In the last 8 years we have leased 10 vehicles and brought 2 As long time clients of Smithtown Kia we were recently treated with complete disregard. In the last 8 years we have leased 10 vehicles and brought 2 other Family members to the Dealership and they have leased 4 more vehicles. We ordered and put a deposit down on the new Telluride SX on April 24th 2019, we were told that it would be in at the end of August. While away on Vacation on June 21st we received a call from the New Car Sales Manager that the car was in and that the payments would now be $100.00 more a month with an increase of the deposit as well from $4,700.00 to $6,000.00. He told us that the promotion that was on during April of 2019 was no longer in affect and they could not honor our contract. The Manager then informed us since we would not give them the extra money he sold the vehicle to someone else that would, this transpired in 1 hours time, when I called back to try and reason with them since we had signed a contract and leased so many vehicles I was informed that the vehicle was already sold. I will never consider purchasing another Kia nor will my Family, because Kia Corporate basically said there was nothing they could do. More

Easy & Enjoyable We came a long way, from Long Beach, to buy our new Kia Soul through recommendation from Costco. This was a new experience for us. (We recently go We came a long way, from Long Beach, to buy our new Kia Soul through recommendation from Costco. This was a new experience for us. (We recently got a runaround from another dealership not via the Costco plan; we cancelled our deal with them). Everything went smoothly from the minute we walked in. All the paperwork was taken care of (no visit to DMV required!) Our car's features were demonstrated & explained. Gerard Rennie was knowledgeable, articulate, accommodating and personable. He dealt with all our concerns fully & courteously. We are thrilled with our new red Soul, and we highly recommend that dealership & Mr Rennie. More

Sales consultant Ray is great Great dealership , Friendly staff . Ray was very professional, knowledgeable and helpful in the process of find Great dealership , Friendly staff . Ray was very professional, knowledgeable and helpful in the process of finding what I was looking for I’m thankful for More

Excellent Service from Alex and Mike Alex and Mike were great in helping me track down the car I wanted and getting it in a timely manner. Never felt any pressure from them and am definit Alex and Mike were great in helping me track down the car I wanted and getting it in a timely manner. Never felt any pressure from them and am definitely looking forward to working with these guys again when it's time for my wife to get a new car. More

Over the top Ask for Caleb! He stayed open late- (due to my late working job) helped me buy my first car and will definitely come back to get my next! Highly recom Ask for Caleb! He stayed open late- (due to my late working job) helped me buy my first car and will definitely come back to get my next! Highly recommend. More