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Smithtown Kia

St. James, NY

4.9
2,026 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,026 reviews

May 30, 2019

Kyle made it a smooth and easy transaction from the start I stopped in so my son could test drive a Stinger. Kyle Karlsen was friendly as could be. I told him from the beginning that we were checking out a fe More

by jtyankeefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen
May 30, 2019 -

Smithtown Kia responded

Hello, thank you for taking the time to leave such an excellent review of you and your son's experience. Kyle is fairly new to our sales team but has shown with his eagerness to learn and improve that he is going to be an excellent addition. Best of luck to you and your son, Kyle and the rest of the staff will be here to help if there is anything you need!

May 30, 2019

Very caring , helpful and accommodating Went out of their way to help us purchase our car thanks to Sam,Paul and financial person (forgot his name sorry) everyone was very helpful More

by Judybillmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Schmitz
May 31, 2019 -

Smithtown Kia responded

Hi Judy, thank you for taking the time to review your experience at Smithtown Kia. As always, we appreciate your business and we'll be here if you need anything. Best of luck with your new Kia!

May 27, 2019

Very Accommodating They spent considerable time and effort in assisting me in getting the car as I wanted. When Issues came up they thought and worked out of the box. More

by Hamptonguys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Groff and craig
May 28, 2019 -

Smithtown Kia responded

Hello, thank you for the wonderful review, we take pride in doing everything we can to ensure customers get what they want and appreciate when it gets noticed. Thank you for your business and we wish you nothing but luck with your new Kia!

May 27, 2019

Not a Typical Car Dealership During my process of trying to find a car, I had been to a few dealerships. Unlike the rest, Smithtown Kia had a personal touch that the others didn't More

by csciara1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Carrion, Didier Valles
May 28, 2019 -

Smithtown Kia responded

Hello, thank you for your business as well as taking the time to review your experience. We always try to make our customers feel comfortable and fully aware during the whole process. We highly appreciate your recommendation and hope to see you again!

May 26, 2019

3rd lease This is my 3rd lease with smithtown Kia. Couldn’t be happier. Leased my 3rd optima. I would highly recommend smithtown Kia. Excellent experience again More

by Lisa629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff finance manager
May 27, 2019 -

Smithtown Kia responded

Hi Lisa, thank you so much for your continued business and for taking the time to leave such a wonderful review. Best of luck with your new vehicle, now go out and enjoy it in this beautiful weather!

May 21, 2019

great service Gerard Rennie is trustworthy and was able to assist me on my decision to buy or lease the car.Great service. he knows the car business. More

by ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2019 -

Smithtown Kia responded

Hi Ralph, thank you for the recommendation and as always, we appreciate your business!

May 20, 2019

Thanks I want to thank Gerard Rennie, Tony, Paul and Jeff at Smithtown Kia. For helping me get a car. Everyone was pleasant and helpful. Paper work was ready More

by Joken123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hi, thank you for the excellent review! Our entire team is dedicated to making the car buying (and servicing) process as easy as possible. We appreciate your business and best of luck with your new Kia!

May 19, 2019

Thank you We had a wonderful experience, and the guys @ Smithtown Kia worked with us to get the SUV we wanted and a price that works for us!! Thanks to Tony, G More

by Kenjo456!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Schepis
May 20, 2019 -

Smithtown Kia responded

Hi Kenjo, we appreciate the the review and recommendation! Gerard and the whole team will be here to help throughout the lifetime of your new Kia!

May 18, 2019

excellent customer service Sales person Gerard Rennie was especially helpful. He did not pressure me to make a deal and was understanding of all my needs. I would refer other More

by Rhodacataldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hi Rhonda, thank you for the positive feed back! We appreciate your business and hope to work with you again in the future!

May 17, 2019

Wonderful experience We found everyone in the dealership to be knowledgeable, helpful, and professional. I can't say enough about our salesman. He was friendly and helpful More

by newcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Smithtown Kia responded

Hey, thank you for the excellent review and summary of your experience at Smithtown Kia. We want to wish you the best of luck with your new Kia and as always, we appreciate your business!

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