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Smithtown Kia

St. James, NY

4.9
2,042 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,042 reviews

July 03, 2019

Sales consultant Ray is great Great dealership , Friendly staff . Ray was very professional, knowledgeable and helpful in the process of find More

by Geo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
Jul 09, 2019 -

Smithtown Kia responded

Hi Geo, thank you for reviewing your time spent with Ray at Smithtown Kia! We appreciate your business and wish you the best of luck with your new Kia!

July 03, 2019

Easy & Enjoyable We came a long way, from Long Beach, to buy our new Kia Soul through recommendation from Costco. This was a new experience for us. (We recently go More

by RedRoz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of name (sorry) Craig? who did the paperwork bill of sale he was good too.
Jul 03, 2019 -

Smithtown Kia responded

Hello and thank you for reviewing and recommending both Gerrard and Smithtown Kia! We appreciate you as a customer and the fact that you traveled quite a distance to come and see us. We hope to see you again soon to take advantage of our Smithtown 4 Life program. If you have any questions, Gerard or anyone here at the dealership would be happy to help. Best of luck!

June 26, 2019

EXCELLENT MY SALESPERSON WAS FRANK MARINARO AND HE WAS SO HELPFUL. I HAD CERTAIN FINANCIAL DIFFICULTIES DUE TO A BAD DIVORCE, HOWEVER, HE WORKED WITH THE POWERS More

by GAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF-FINANCING
Jun 27, 2019 -

Smithtown Kia responded

Hi Gal, thank you for the wonderful review and recommendation. We're glad that Frank and Jeff could help make your transition into a new vehicle as seamless as possible. As always we appreciate your business and best of luck with your new Kia!

June 26, 2019

Excellent Service from Alex and Mike Alex and Mike were great in helping me track down the car I wanted and getting it in a timely manner. Never felt any pressure from them and am definit More

by AViscoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday, Alex Fischler
Jun 27, 2019 -

Smithtown Kia responded

Hi! Thank you for taking the time to review your purchase at Smithtown Kia, specifically with Alex and Mike! We're glad that you got to experience our low pressure approach as well as our eagerness and ability to get you the vehicle that you want. We appreciate you as a customer and hope to see you take advantage of the complimentary Smithtown Kia 4 Life program!

June 26, 2019

Over the top Ask for Caleb! He stayed open late- (due to my late working job) helped me buy my first car and will definitely come back to get my next! Highly recom More

by Josh crowee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
Jul 03, 2019 -

Smithtown Kia responded

Hi Josh, thank you for taking the time to recommend Smithtown Kia and review your experience with Caleb. We appreciate your business and will be here if there is anything you need. Best of luck with your first car!

June 25, 2019

Excellent service from Brendan McCabe and Scott Preston Both Brendan and Scott were extremely helpful and patient as we were buying my sons first car as he just got his license. From start to finish everyt More

by pfeiffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Preston, Brendan McCabe
Jun 27, 2019 -

Smithtown Kia responded

Hello, thank you for taking the time to review your experience with us! Brendan is new to our sales team but has shown an amazing eagerness to learn and is always ready to go a step further to help our customers. We thank you for your business and for recommending us to other potential customers, as always best of luck with your purchase!

June 25, 2019

Great salesperson, Ray Nassar We went to Smithton Kia after being contacted following a search with Consumer Reports. Salesperson Ray Nassar was knowledgeable and helpful throughou More

by happy kia buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
Jun 27, 2019 -

Smithtown Kia responded

Hello, thank you for taking the time to recommend and review your experience with Ray. The way he handled your purchase is exactly how we like to do business here at Smithtown Kia. By making sure the customer is fully aware of all their options and showing them the vehicles that best suit their needs. We appreciate you as a customer and hope we see you soon to take advantage of the complimentary Smithtown 4 Life program!

June 25, 2019

Caleb was an awesome salesman. Not pushy at all, super sweet and no pressure. I’d recommend him without a doubt. Your coffee area needs help, there was no More

by Chocolate77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
Jun 25, 2019 -

Smithtown Kia responded

Hello, thank you for the excellent review and recommendation! Caleb is new to our team but he is fitting in extremely well. We will make sure the coffee area is well stocked when you stop by for your free lifetime inspection! We appreciate your business and best of luck with your new vehicle!

June 23, 2019

fantastic customer service! Ive had many dealings with Smithtown Kia and have just leased my second car with them. My salesman, Gerard Rennie, went above and beyond , to assis More

by Charlieroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jun 24, 2019 -

Smithtown Kia responded

Hello and thank you for taking the time to review and recommend Smithtown Kia! As always we appreciate your business and wish you best of luck with your new vehicle!

June 17, 2019

Great Experience My daughter and I originally went to Smithtown Kia to get my vehicle serviced. However, during that time, we decided to look at cars for her. She foun More

by Grateful mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen n Scott
Jun 19, 2019 -

Smithtown Kia responded

Hello, thank you for your kind words and recommendation. Kyle is great, he is one of our newer sales team members but he is always eager to help and willing to learn. We hope your daughter enjoys her new vehicle for many years to come, we will be here to help if you have any questions or concerns. Congratulations and thank you again for being a valued customer of Smithtown Kia!

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