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Smithtown Kia
St. James, NY
2,042 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,042 reviews
July 18, 2019
LA MEJOR EXPERIENCIA DE MI VIDA COMPRANDO UN AUTO Ray es un excelente vendedor de auto, profesional, honesto, simpático, hizo que esta experiencia fuera maravillosa y sencilla, solo tuvimos que ir a f Ray es un excelente vendedor de auto, profesional, honesto, simpático, hizo que esta experiencia fuera maravillosa y sencilla, solo tuvimos que ir a firmar, él hizo todo para nosotros. Estoy feliz de tener un Kia, mi anterior auto era un Mercedes Benz 2016 y pensaba que con Kia bajaría de estatus pero no es así, este auto tiene más de lo que tenia el Mercedes Benz. Es un auto muy seguro y moderno. El dealer ha ofrecido servicio de por vida de cambio de aceite y la inspección, que más se puede pedir! Estoy enamorada de mi auto y obtuvimos un 0% de interés en el préstamo. Ray trabajo con nosotros para poder obtener el mejor interés. Recomendamos a Ray Nassar como vendedor y a Kia Smithtown como el dealer numero 1 en América. More
by lourdesbpoeta
Employees Worked With
Ray Nassar, Jeff Bratisax, Mike Halliday
July 15, 2019
Very pleasant salesman and dealership I dreaded the process of buying a car and put it off for months. I envisioned a bitter, stressful and frustrating experience. Well Smithtown Kia provi I dreaded the process of buying a car and put it off for months. I envisioned a bitter, stressful and frustrating experience. Well Smithtown Kia provided just the opposite! I found Caleb to be a pleasure to work with. He is knowledgeable, honest and did not rush me or pressure me in any way. There was no “hard sell” on the extended warranty or other products that car dealerships usually push. My credit was in the “fair” range and the finance team found me a quick loan at a competitive interest rate. I purchased a pre-owned vehicle with low mileage. At the conclusion of our deal, the vehicle went back to the garage for a final detailing. Many of the cosmetic imperfections were buffed or waxed out. This was a very pleasurable buying experience. I certainly recommend the Smithtown Kia team! More
by Mattyg45
Employees Worked With
Caleb Keating
July 15, 2019
In the driver’s seat The staff is very knowledgeable and completely upfront. They hit all the high notes at every chance. They gave me everything I asked for and more. The staff is very knowledgeable and completely upfront. They hit all the high notes at every chance. They gave me everything I asked for and more. A real pleasure. More
by Ducky
Employees Worked With
July 14, 2019
new Car lease Kyle was extremely knowledgeable,efficient and helpful! He made the experience very pleasant! Offered me more than any other dealership and I love eve Kyle was extremely knowledgeable,efficient and helpful! He made the experience very pleasant! Offered me more than any other dealership and I love everything about my new Kia Soul !! More
by Soul sha
July 14, 2019
Caleb Keating of Kia is #1 My car buying experience went very smoothly. My salesperson, Caleb, was knowledgeable, helpful in every way, and on my pick up day, sent me a txt that My car buying experience went very smoothly. My salesperson, Caleb, was knowledgeable, helpful in every way, and on my pick up day, sent me a txt that read,” Happy New Car Day !” He was as excited as I was! The entire dealership was what I would call soft sell. Zero pressure, and are there to help get you what you want, without fancy, confusing language. They are the real deal! I will make them, from here on out, where I buy my new and/or used vehicles! You’ve got me for life Caleb! Sincerely, Lauren A. (aka Happy car owner ) More
by Happy Kia customer
Employees Worked With
Jeff in finance , Mike Halliday, Caleb Keating
July 11, 2019
Greatest place to get a car! This is my forth experience with Smithtown Kia. We have a Soul, Sorento, and now two Sportages. Love the vehicles and will continue to purchase. H This is my forth experience with Smithtown Kia. We have a Soul, Sorento, and now two Sportages. Love the vehicles and will continue to purchase. Have been helped by Rick Groff for each purchase and recommend him highly. If your looking for great service, great car, and professional care...go to Smithtown Kia. More
by NewPenny2020
Employees Worked With
Rick Groff
July 10, 2019
Happy Caleb was very helpful and always on top of each item thanks went over all details in the car and even set up my phone Caleb was very helpful and always on top of each item thanks went over all details in the car and even set up my phone More
by Linda
Employees Worked With
Caleb Keating
July 10, 2019
Honest professional Everyone who helped me especially Scott and Caleb very amazing! Great customer service. Very professional and honest. Love my new car!! Very very sati Everyone who helped me especially Scott and Caleb very amazing! Great customer service. Very professional and honest. Love my new car!! Very very satisfied. Recommend this dealership highly. More
by Anna
Employees Worked With
Craig Alex and Scott, Caleb Keating
July 10, 2019
Great salesman Alex was very professional and I never felt pressured. He made it a great experience and I hope I can deal with him again in the future. Alex was very professional and I never felt pressured. He made it a great experience and I hope I can deal with him again in the future. More
by Runner1957
Employees Worked With
Alex Fischler
July 04, 2019
Dishonest and Disappointing As long time clients of Smithtown Kia we were recently treated with complete disregard. In the last 8 years we have leased 10 vehicles and brought 2 As long time clients of Smithtown Kia we were recently treated with complete disregard. In the last 8 years we have leased 10 vehicles and brought 2 other Family members to the Dealership and they have leased 4 more vehicles. We ordered and put a deposit down on the new Telluride SX on April 24th 2019, we were told that it would be in at the end of August. While away on Vacation on June 21st we received a call from the New Car Sales Manager that the car was in and that the payments would now be $100.00 more a month with an increase of the deposit as well from $4,700.00 to $6,000.00. He told us that the promotion that was on during April of 2019 was no longer in affect and they could not honor our contract. The Manager then informed us since we would not give them the extra money he sold the vehicle to someone else that would, this transpired in 1 hours time, when I called back to try and reason with them since we had signed a contract and leased so many vehicles I was informed that the vehicle was already sold. I will never consider purchasing another Kia nor will my Family, because Kia Corporate basically said there was nothing they could do. More
by Paul
