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Smithtown Kia

St. James, NY

4.9
2,026 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,027 reviews

October 01, 2019

Sales Rep was excellent (Back office terrible) This was my third consecutive lease from Smithtown Kia. The dealership made me wait 2.5 hours to pick up my car (Way to long). More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in Finance, Didier Valles
September 30, 2019

A very pleasant experience Purchasing our new Sportage was a very relaxed and pleasant experience. The entire dealership has an easy vibe, making what can be stressful experienc More

by AndrewC
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Keating
September 29, 2019

A smooth and easy car buying experience . Would recommend the dealership. Caleb was an absolute pleasure to work with on the car buying process. No sales pressure. More

by Jim C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Keating
September 28, 2019

Excellent experience!!! Bought my second pre owned Kia at Smithtown Kia. It was so easy working with Caleb!! Made us feel comfortable and worked within our budget!!! I would More

by Gina26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig in finance , Caleb Keating
September 23, 2019

great company i had a very bad experience almost 3 years ago when purchasing my lease , however this location has new management and staff and this time was a reall More

by chellybell08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rick G
September 22, 2019

Amazing overall experience! Steven Pollina gave me and my family the best experience when buying a first car. He was extremely patient,honest, knowledgeable,helpful, professional More

by epash99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
September 19, 2019

Awesome Dealership, no games played there! Gerard and his manager (the Portuguese fella) were awesome in every aspect. We spoke on the phone the day before my arrival, I asked for numbers, Gera More

by Mrdubean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Portuguese Fella, I forgot his name!
September 19, 2019

Smithtown Kia purchase Working with Alex was definitely not stressful. He is wonderfully kind and exceptionally patient. Also signing paperwork with the finance department w More

by Nrufrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
September 18, 2019

Amazing service Kyle was amazing. He never pressured us to buy or lease. He was friendly, personable and had I not known I’d have thought Kyle had done this for twen More

by Zsegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Miller, Kyle Karlsen
September 17, 2019

Very nice and excellent service. We perched are 3 Kia Soul cars. We love this location.they are very nice and gives great service. the sales person Alex Fischer are excellent . He More

by Kia 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday, Alex Fischler
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