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Smithtown Kia
St. James, NY
2,075 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,075 reviews
January 02, 2020
The Smithtown Kia team is amazing! Gerard was a pleasure to work with. He was very informative and extremely patient. He made the process of leasing my new vehicle a breeze. Gerard was a pleasure to work with. He was very informative and extremely patient. He made the process of leasing my new vehicle a breeze. More
by Denise
Employees Worked With
December 31, 2019
Sales person Frank Marinaro was a pleasure to deal with. This was my second car from Smithtown Kia. I am so pleased with everything from service. Always pleasant with every question I have asked. I will b This was my second car from Smithtown Kia. I am so pleased with everything from service. Always pleasant with every question I have asked. I will be lifetime Kia driver. More
by Melindapereira
Employees Worked With
December 29, 2019
I worked with the most amazing team !! Tony, Gerard and Craig made this purchase so easy !!! No pressured feeling and we love our new sportage !!! Craig made this purchase so easy !!! No pressured feeling and we love our new sportage !!! More
by Jsavi
December 28, 2019
I personally am not a fan of car dealerships because of the negative experience of being taken advantage of. Gerard helped to change that. Honest, forthright and pleasant. Thank you, Gerard. the negative experience of being taken advantage of. Gerard helped to change that. Honest, forthright and pleasant. Thank you, Gerard. More
by dbonnet
Employees Worked With
December 28, 2019
We just bought a 2020 Forte from Kyle. What a great We just bought a 2020 Forte from Kyle. What a great experience!! Kyle thanks for a great job. No BS sales pressure just professional friendly We just bought a 2020 Forte from Kyle. What a great experience!! Kyle thanks for a great job. No BS sales pressure just professional friendly Service! More
by Steve
Employees Worked With
Kyle Karlsen
December 27, 2019
Honest, no pressure, enjoyable experience Gerard Rennie was professional, honest and very knowledgeable and we did not feel any pressure during our car shopping experience at Smithtown Kia. He Gerard Rennie was professional, honest and very knowledgeable and we did not feel any pressure during our car shopping experience at Smithtown Kia. He spent a lot of time with us in the car prior to our test drive whereby he explained each of the car's features. He went out of his way to locate a car in the color we wanted since Smithtown Kia had just sold the last Kia Niro in the color we wanted. The day we picked up the car Gerard spent a lot of time again, going over all the features of the car and answered any question we had about the car. He was extremely knowledgeable about each of the features. He also told us that we should feel free to contact him with any questions that we might have after buying/driving the car. I really appreciated the time he spent because previously I bought a different car from a different dealer and never quite understood some of its features and therefore never took advantage of them. I now fully understand my Kia Niro and love all of its incredible features! More
by Maureen
Employees Worked With
Other Employees :
The Finance person and the woman at the front desk were also very pleasant to deal with but unfortunately I don't remember their names.
December 24, 2019
I had an excellent experience at Smithtown Kia! Steve Pollina showed me a few different cars all with different features until I found the perfect car for me. He was very patient and super friendly! 10/1 Pollina showed me a few different cars all with different features until I found the perfect car for me. He was very patient and super friendly! 10/10 :-) More
by Giannafl
Employees Worked With
Steve Pollina
December 24, 2019
Awsome experince...! - Rey Perez 3rd vehicle purchased at this dealership.Kyle Karlsen by far, best sales person ever encountered. Very knowledgeable, courteous and patient. Made t 3rd vehicle purchased at this dealership.Kyle Karlsen by far, best sales person ever encountered. Very knowledgeable, courteous and patient. Made the whole buying experience pleasant. Would definitely recommend. More
by Rpbubu
Employees Worked With
Kyle Karlsen
December 22, 2019
Best sales man honest and funny everthing is strait nice Best sales man honest and funny everthing is straight. Nice discount.İf ıbuy another car the adress will be smittown kia and Gerard thank you.Best car Best sales man honest and funny everthing is straight. Nice discount.İf ıbuy another car the adress will be smittown kia and Gerard thank you.Best car dealer in long ısland New York . I recommend this experiance to everyone.Thanks again Smittown kia and Gerard❤️👍❤️👍❤️👍 More
by Westflea
Employees Worked With
December 22, 2019
Excellent Expirenece my sales person was Gerard Rennie and he was a absolute pleasure to deal with . he knew all the technical systems of my car and explained them to me w my sales person was Gerard Rennie and he was a absolute pleasure to deal with . he knew all the technical systems of my car and explained them to me with great patience . More
by marty
Employees Worked With
