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Smithtown Kia
St. James, NY
2,043 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,043 reviews
November 07, 2019
Made process of buying out-of-state beyond easy. I was looking for a Kia Niro EV, which is currently only available in select states and not in mine. Smithtown had the car I was looking for and the r I was looking for a Kia Niro EV, which is currently only available in select states and not in mine. Smithtown had the car I was looking for and the reputation to make me not worry about buying a car from two states away. Despite having to work by email, phone, and in-person proxies, the Smithtown team did an excellent job making the process smooth. I got all the paperwork and information I needed quickly, and they were very good at keeping me informed throughout the process and even took care of my home state license and registration. More
by eulersghost
Employees Worked With
November 07, 2019
Gerard was everything we could have asked for during our car buying experience. He was understanding, patient, knowledgeable, and not pushy at all! He did everything he could to help us gain the best deal p car buying experience. He was understanding, patient, knowledgeable, and not pushy at all! He did everything he could to help us gain the best deal possible, and never once tried to push us to make a purchase. More
by Cjhayen1
November 05, 2019
Excellent customer service that values loyalty. All aspects of my car search were taken into account and used to assist me in successfully finding the perfect car for me. that values loyalty. All aspects of my car search were taken into account and used to assist me in successfully finding the perfect car for me. More
by Gail
Employees Worked With
November 05, 2019
Best Car Buying Experience Ever I didn't want to buy a new car, but a rear end collision of my former car made it necessary. I looked a few other places before I came to Smithown Kia I didn't want to buy a new car, but a rear end collision of my former car made it necessary. I looked a few other places before I came to Smithown Kia, and will never look anywhere else again, and will recommend them to anyone looking for a straight price, no pressure, good selection.. This dealership made every step unbelievably easy, and took care of so many details, without extra fees or hidden costs. I found my car on Sunday, and they were able to get everything done so I drove off on Monday. Ray was great about test driving several different cars, and was no pressure as I figured out which I wanted. Ray went over the car completely when I picked it up, with an open invitation to stop back if I have questions. Icing on the deal is this dealer offers free oil changes and NYS Inspections for life. As title says, this was the best car buying experience ever. More
by LILinda
November 04, 2019
This is my first KIA. Leased a 2020 Sportage Rick was great to wok with and spent an hour with me going over all the features the car had when we picked it up. The dealership was no pressure, very easy g great to wok with and spent an hour with me going over all the features the car had when we picked it up. The dealership was no pressure, very easy going. I highly recommend Smithtown Kia! More
by J9
Employees Worked With
Rick
October 31, 2019
Gerard Rennie is the man to see! Gerard goes out of his way to answer all my questions and concerns. It was smooth sailing from start to finish. Any problems he was there and made sur Gerard goes out of his way to answer all my questions and concerns. It was smooth sailing from start to finish. Any problems he was there and made sure it was all good. More
by Jim
Employees Worked With
October 30, 2019
Excellent Dealership This the second vehicle my husband and I have purchased from Smithtown Kia. In addition to having a great fleet of vehicles, they provide great custo This the second vehicle my husband and I have purchased from Smithtown Kia. In addition to having a great fleet of vehicles, they provide great customer experience. Steven Pollina (sales consultant) was wonderful: - very attentive. - did not employ pushy sales tactics. - able to anticpate our needs and recommended appropriate car. Yes, we would recommend Smithtown Kia . More
by MEL
Employees Worked With
Steven Pollina
October 25, 2019
Professional, Easy to work with Rick Groff our salesperson was professional, informative without being pushy. Listened to what we were looking for and made appropriate suggestions Rick Groff our salesperson was professional, informative without being pushy. Listened to what we were looking for and made appropriate suggestions based on our needs. More
by LH
Employees Worked With
Rick Groff
October 23, 2019
excellent dealership. This is the second vehicle we have leased from this dealership. My Son, also leased 2 cars. Fine service given by Eric at the service department. Ou This is the second vehicle we have leased from this dealership. My Son, also leased 2 cars. Fine service given by Eric at the service department. Our salesperson, Gerrard was extremely patient and through. He explained every detail about the process and we were very comfortable with the whole transaction. The new car is absolutely beautiful and delivered in impeccable condition. Gerrard sat with us in the new car and explained each feature provided by the new car. No detail was left out of his demonstration. We finalized our transaction with Jeff, who helped us with all the details regarding the lease, car washes and service. Best of all, we never felt uncomfortable or rushed during the entire process. This is a fine car dealership and I would highly recommend them to anyone looking to lease, or buy a new or used car. Carmine and Lorraine Ciserano More
by carmine ciserano
Employees Worked With
Other Employees :
Great service manager, Eric. One of the reason we came back to this dealership.
October 22, 2019
So easy Didier was amazing, feeling pressure to make such a big decision is very frustrating. He encouraged me to feel completely comfortable Before I made a Didier was amazing, feeling pressure to make such a big decision is very frustrating. He encouraged me to feel completely comfortable Before I made a decision and was honest with me. Such a nice guy! Highly recommend More
by Lizbell
Employees Worked With
Didier Valles
