Back

Smithtown Kia

St. James, NY

4.9
2,075 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

726 Middle Country Rd

St. James, NY

11780

Directions

By Type

Showing 2,075 reviews

January 27, 2020

Gerard is awesome. Honest, thorough, personable. Leased a 2019 Niro PHEV. Gerard was on top of the process - answering my questions thoroughly. I believe he had my best interest at hand when it came More

by waltzumo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Smithtown Kia responded

Thank you for taking the time to write us this positive review. We are so glad to hear you had a good experience with Gerard. Thank you for your business, we hope you are enjoying your new 2019 Niro PHEV!

January 26, 2020

We had an amazingly wonderful experience at Smithtown Kia working with Gerard! We told him what we were looking for and what our parameters were and he worked with us and played no games. He was so patient More

by Jill
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Smithtown Kia responded

Thank you so much for your business and for taking the time to leave us this amazing review! We always look forward to hearing from our happy customers! We look forward to seeing you again in the future, when you stop in for service and to take advantage of your Smithtown 4 Life perks.

January 25, 2020

honesty and caring.Excellent dea Excellent dealership. Sales person Gerard Rennie very outstanding. Explains everything. Very caring. Would recommend to anyone wanting a good dealers More

by dbernfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Smithtown Kia responded

Thank you for leaving us this excellent review about our dealership and our Sales Consultant, Gerard Rennie. We appreciate your business!

January 25, 2020

The service was top notch. We did not feel harrassed or pushed to buy a car. Alex Fischler was a pleasure and he was very helpful. More

by Wmoscoso512
Recommend Dealer
Yes
Employees Worked With
Craig, Alex Fischler
Jan 30, 2020 -

Smithtown Kia responded

Thank you for taking the time to write us this review. We are very happy to hear you had a pleasant experience here wit Alex Fischler.

January 20, 2020

Rip Off Offer Deanna, the client care representative, was awesome and saved me time from coming into the dealership. However, dealing with the sales rep Mike Hallid More

by sfarieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Halliday, Deanna Knipfing
Jan 22, 2020 -

Smithtown Kia responded

I am glad to hear you had a good experience with Deanna from our Client Care Department. I am sorry to hear that you were unsatisfied with Mike in sales. Unfortunately, as far as we are aware, all of the Kia dealerships on the Island, including Huntington, are currently selling the Telluride for above MSRP. This is due to the low availability and high demand of the Telluride. We believe in being upfront and honest with our customer and would never want to tell a customer incorrect information just to get them in the door. We also do not charge our customers any dealer fees unlike many of our competitors. If your deal with Huntington does not work out please reach out to us and we will be happy to see what we can do to earn your business. Best Regards, Liz Skiba Client Relations lskiba@Smithtownkia.com

January 17, 2020

Great Service, No Hassles My mom purchased a 2020 Sportage. She had wonderful service. They listened to what she wanted. No hassles, no pressure to buy. Very patient. Clean and More

by slowmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Groff
Jan 17, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this positive review. Please pass our gratitude along to your mother as well, we appreciate her business!

January 16, 2020

Gerard was excellent!! Very informative, detailed and a pleasure to work with. I have dealt with many sales people over the years and he is at the tops of the list! More

by DarrenBellay
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Smithtown Kia responded

Thank you so much for this positive review and for your purchase here at Smithtown Kia. We appreciate your business!

January 15, 2020

Excellence all around!!! Incredible customer service...answered all my questions and ultimately gave me the deal of a lifetime!!!!! Best car dealership I ever visited!!! More

by jaeminkimsr
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick, Craig, Alex Fischler, Kyle Karlsen, Alan Rosenberg, Jonathan Gunther, Steven Pollina, Deanna Knipfing
Jan 16, 2020 -

Smithtown Kia responded

Thank you so much for your kind words and for taking the time to leave us this review. We appreciate your business and look forward to seeing you again in the future!

January 14, 2020

I needed out of my chevy equinox asap but I couldn't afford to have a higher payment. I called kia of smithtown & asked for Ray who was recommended by my cousin who just purchased from him. Honestly R More

by mdenobile87
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
Jan 16, 2020 -

Smithtown Kia responded

We are so pleased to hear about your positive experience here with Ray. Thank you for your business and for taking the time to leave this review!

January 14, 2020

I would like to say how happy I am with the service I received at this location. Steven was very knowledgeable, professional and sincere throughout the process of purchasing my vehicle. From Steven, to L More

by Jflatley668
Recommend Dealer
Yes
Employees Worked With
State Farm agent Larry, Finance department manager, Steven Pollina
Jan 16, 2020 -

Smithtown Kia responded

We are so happy to hear about your positive experience here with Stephen. Thank you for taking the time to leave us this excellent review. We appreciate your business and we look forward to seeing you in our service department when you stop in to take advantage of our Smithtown 4 Life program.

...
146
...