Smithtown Kia

Had a great experience and will definitely be recommending all of my friends and family to this dealership! My salesman Ray Nassar went above and beyond to make sure that I was completely satisfi recommending all of my friends and family to this dealership! My salesman Ray Nassar went above and beyond to make sure that I was completely satisfied and happy with my car. He was diligent in answering all of my questions, following up with my requests and made sure I got the best deal. I couldn’t be more excited and happy with my purchases and experience! Thank you Ray! More

Kia Experience Great experience at Smithtown Kia. Steve Pollina was very nice and helpful. He worked with me to get the best price and made sure I was happy. I am lo Great experience at Smithtown Kia. Steve Pollina was very nice and helpful. He worked with me to get the best price and made sure I was happy. I am loving my Kia Rio and would definitely recommend this dealer and Steve. Thank you! More

Great, no pressure,cordial Jonathan Gunther was a superb salesman. He was informative, and went to the extraneous to accommodate me and my needs. He went to another dealership Jonathan Gunther was a superb salesman. He was informative, and went to the extraneous to accommodate me and my needs. He went to another dealership to get the car I desired. Alex Fischer. Did all all he could to explain the technology in my new sport age. More

Do not waste your time with Smith Town Kia. Ordering a part from them was a mistake. There is no communication from parts department on getting part needed and once asked for a refund didn’t hear from any part from them was a mistake. There is no communication from parts department on getting part needed and once asked for a refund didn’t hear from anyone until I called 5 days later to obtain a status on part. Associate Todd from parts was no help, could not provide a return invoice. All he said was they pushed the return button and to get ahold of my bank. Don’t hold your breath on speaking to a supervisor for that store, you get the run around and directed to multiple associates that have no clue on what customer service really is. Not to mention that I was redirected to parts again and was asked why I’m even returning the part and it’s not Amazon. Found that very funny, might have been better off ordering a part from Amazon. Thank you Smith Town Kia, will not be doing any more business with that store. Also, appreciate the follow up call from the store manager that I did not get. Everyone be very aware of taking your vehicles here or ordering parts. Would like to at least show gratitude to Service Manager Kevin, he was the only one who actually helped when I was redirected to multiple associates. More

Lease a new car .excellent service Dealership took the time to accomplish all of my financial needs.explaining from start to finish and even though I have been coming to Smithtown Kia Dealership took the time to accomplish all of my financial needs.explaining from start to finish and even though I have been coming to Smithtown Kia for 7 years,they have always communicated and satisfied my concerns. More

The Smithtown Kia team is amazing! Gerard was a pleasure to work with. He was very informative and extremely patient. He made the process of leasing my new vehicle a breeze. Gerard was a pleasure to work with. He was very informative and extremely patient. He made the process of leasing my new vehicle a breeze. More

Sales person Frank Marinaro was a pleasure to deal with. This was my second car from Smithtown Kia. I am so pleased with everything from service. Always pleasant with every question I have asked. I will b This was my second car from Smithtown Kia. I am so pleased with everything from service. Always pleasant with every question I have asked. I will be lifetime Kia driver. More

I worked with the most amazing team !! Tony, Gerard and Craig made this purchase so easy !!! No pressured feeling and we love our new sportage !!! Craig made this purchase so easy !!! No pressured feeling and we love our new sportage !!! More

I personally am not a fan of car dealerships because of the negative experience of being taken advantage of. Gerard helped to change that. Honest, forthright and pleasant. Thank you, Gerard. the negative experience of being taken advantage of. Gerard helped to change that. Honest, forthright and pleasant. Thank you, Gerard. More

We just bought a 2020 Forte from Kyle. What a great We just bought a 2020 Forte from Kyle. What a great experience!! Kyle thanks for a great job. No BS sales pressure just professional friendly We just bought a 2020 Forte from Kyle. What a great experience!! Kyle thanks for a great job. No BS sales pressure just professional friendly Service! More