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Smithtown Kia

St. James, NY

4.9
2,031 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,031 reviews

February 26, 2020

The dealership and salesman very good and not pushy to sell you a vehicle. Answered all my questions and very knowledgeable about vehicle. Very helpful of showing all the features and how to operate the More

by redroots50
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff.
Feb 28, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this positive review and to share your experience with others. We appreciate your business and look forward to seeing you in our service department when you stop in to take advantage of our Smithtown 4 Life perks!

February 23, 2020

great experiece Our sales consultant Steven Pollina was honest and kind. He was very helpful and overall we had a great experience. We highly recommend Smithtown Kia. More

by Katy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
Feb 28, 2020 -

Smithtown Kia responded

Thank you for your kind words about Stephen and our dealership, and thank you for taking the time to leave us this positive review. We appreciate your business, and we look forward to seeing you again in the future!

February 22, 2020

Longtime Customer, Excellent Company, Exceptional Service Have been a long time customer of Smithtown Kia. Was debating on whether to buy out my lease on the 2016 Optima I had or buy a new 2020 Forte. After More

by genep220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen
Feb 28, 2020 -

Smithtown Kia responded

Thank you for your kind words about Kyle and Jeff, as well as the rest of our dealership. We really appreciate you taking the time to share your positive experience. Thank you again for choosing Smithtown Kia. We look forward to assisting you again in the future!

February 21, 2020

Best Salesman Ever! We were walking all around the Kia parking lot checking out the available cars. We were there about 20 minutes before Alan appeared and he offered to More

by jjhan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Financial guy; Eric Pape, Service Mgr, Alan Rosenberg
Feb 28, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this positive review and for your kind words about Alan Rosenberg and our dealership. Alan is an asset to our dealership and we are pleased to hear about your experience with him. We really appreciate you choosing Smithtown Kia for your vehicle needs. We look forward to seeing you again in the future!

February 20, 2020

Quick and easy From beginning to end it was a very excellent experience. The salesman listened to our needs and we left extremely satisfied. Thank you to the whol More

by RDRC04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Smithtown Kia responded

Thank you so much for sharing your positive experience! We are always glad to hear from our customers. Thank you again for your business, we look forward to seeing you again in the future.

February 17, 2020

Patience is a Virtue! Gerard was very professional and polite from the moment he introduced himself to us. He is very personable and willing to listen to all your question More

by mesh27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Smithtown Kia responded

Thank you for your kind words and for taking the time to write us this review. We will be sure to let Gerard know you wrote about your positive experience with him. Thank you again for your review and for your business!

February 13, 2020

Mike Halliday Mike was extremely helpful and very professional. Would certainly use him again and recommend him and the dealership to friends and family. Thank you More

by loveoldstuff1800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Feb 19, 2020 -

Smithtown Kia responded

Thank you for taking the time to write us this positive review and for recommending us to others. We appreciate your business and your kinds words. We look forward to seeing you again when you stop into our service department to take advantage of our Smithtown 4 Life programs.

February 12, 2020

2020 Telluride ex. I would like to thank the staff of Smithtown Kia on my experience buying My new Kia. I live in South Carolina and a former resident of Long Island. More

by Bgerag2279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Skiba
Feb 19, 2020 -

Smithtown Kia responded

Thank you for your kind words about our staff; we will be happy to pass it along to them. We really appreciate your business and for taking the time to write us this detailed and positive review. We hope you are enjoying your new Telluride!

February 12, 2020

They Gave Me What I Asked For I knew we loved the Kia Sportage... but my goal was to find the dealership that would offer the numbers given to me on the national site. In the past, More

by chris-k-s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Carmine
Feb 19, 2020 -

Smithtown Kia responded

Thank you so much for this glowing review and for your kind words about our staff! Gerard is an asset to our dealership and we are so glad to hear you had a wonder experience with him. We will be sure to pass this along to him. Thank you again for your business and for taking the time to write this review. We look forward to seeing you in the future when you stop in for your free oil changes and to take advantage of the other perks from our Smithtown 4 Life program!

February 11, 2020

EXCELLENT/COURTEOUS/NO PRESSURE Sales representative - Steven Pollina was excellent - no pressure sales techniques applied - courteous helped us with working features of the new vehi More

by garycag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
Feb 19, 2020 -

Smithtown Kia responded

Thank you so much for your kind words and for taking the time to leave us this positive review! Stephen is an asset to our dealership and we are so glad to hear you had a great experience working with him.

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