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Smithtown Kia
St. James, NY
2,027 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,027 reviews
September 29, 2024
I recently purchased a car from this dealership, and the experience was incredible from start to finish! Gerard, our salesman, was knowledgeable, patient, and made the whole process smooth and stress-fr the experience was incredible from start to finish! Gerard, our salesman, was knowledgeable, patient, and made the whole process smooth and stress-free. He truly went above and beyond to ensure we were happy with our purchase. Highly recommend this dealership and Gerard if you’re looking for exceptional service! More
by john19583
September 28, 2024
All sales reps were awesome. Chad, Dave , and Sales Manager Scott were Awesome!!!All 11s and 12 s out of 10.. Would recommend to everyone. Made us feel right at home. Chad, Dave , and Sales Manager Scott were Awesome!!!All 11s and 12 s out of 10.. Would recommend to everyone. Made us feel right at home. More
by ccurry631
Employees Worked With
Scott Preston, Chad Echezuria
September 28, 2024
Chad and the rest of the Smithtown Kia team made this the smoothest dealership experience I’ve ever had. Chad sold me a brand new 2025 K5 and made the whole process easy and stress free. He was honest, trans smoothest dealership experience I’ve ever had. Chad sold me a brand new 2025 K5 and made the whole process easy and stress free. He was honest, transparent and funny! Ask for Chad, you won’t regret it. More
by taraemclaughlin01
Employees Worked With
Marty, Chad Echezuria
September 27, 2024
I went to Smithtown Kia because my mother had such a good experience there. I coincidentally ended up with the same salesman, Gerard, who was fabulous and got me into the car I wanted and was very thorough w experience there. I coincidentally ended up with the same salesman, Gerard, who was fabulous and got me into the car I wanted and was very thorough with showing me all the features of my new car. Everyone at the dealership was very friendly and helpful and not pushy. More
by BG
Employees Worked With
September 27, 2024
Chad was very attentive to my son while he searched the dealership for his 1st car. We felt the entire process from the test drive throughout financing and signing all the paperwork was done with immense e dealership for his 1st car. We felt the entire process from the test drive throughout financing and signing all the paperwork was done with immense ease and there was no pressure at all! Chad sat with Stephen and showed him how to operate all the options the car has giving him a tutorial of all the bells and whistles. He spend a good amount of time sharing all his knowledge of the vehicle with Stephen so he was comfortable with everything before we left the lot! We couldn’t be happier with our decision to purchase Stephen’s 1st car with Chad!! Thank you so much Chad and Smithtown Kia!!! More
by Torey722
Employees Worked With
Chad Echezuria
September 26, 2024
This dealership has the best customer service I have ever experienced. Everyone was extremely pleasant and courteous. I have been to many dealerships and the customer service has been really bad. This Kia de experienced. Everyone was extremely pleasant and courteous. I have been to many dealerships and the customer service has been really bad. This Kia dealership is run like a well oiled machine. I will definitely be coming back to buy another car from here and from the sales rep. More
by Jackie
Employees Worked With
Chad Echezuria
September 25, 2024
Chad was very personable. Made us feel comfortable right away. He had all the information about the cars we were interested in. Made buying simple and easy. Made us feel comfortable right away. He had all the information about the cars we were interested in. Made buying simple and easy. More
by rjlocascio
Employees Worked With
Chad Echezuria
September 25, 2024
Very personable and payment was lower than sold , pleasantly surprised . The process went very smoothly. pleasantly surprised . The process went very smoothly. More
by Deepergray
September 24, 2024
Chad was referred to me from My dear Friends from MTK. I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 an I was I need of a New Pickup truck and met with Chad Echezuria and could not be happier with his professionalism.. Found. Beautiful Black 2024 SR5 and he even drove it out to me!!!! Go see Chad you will be very impressed!! More
by Jrtc2755
