Smith Gray Buick GMC

My new sierra farm truck I went in wanting a new sierra for my farm and i wanted one custom ordered to my specs and Mark was very helpful and went the extra mile for me to mak I went in wanting a new sierra for my farm and i wanted one custom ordered to my specs and Mark was very helpful and went the extra mile for me to make sure it was exactly to my specs cause i was very particular in the way i wanted it and he got it all squared away for me!!! Then Jim the finance man made all the paperwork very simple at delivery and I know there were alot of other hands involved in it too that i didnt meet but thanks too all involved in it!! More

New Truck Justin was very helpful in finding the truck that would best suit my needs and budget. The trade allowance he offered on my old truck was very fair t Justin was very helpful in finding the truck that would best suit my needs and budget. The trade allowance he offered on my old truck was very fair to me. He went above and beyond to locate the truck of my choice. More

Exceeded expectations Mark was very accomodating and took his time while we decided which vehicle to take home. He never rushed us through the process. He greeted us seve Mark was very accomodating and took his time while we decided which vehicle to take home. He never rushed us through the process. He greeted us several times as we came back multiple times to see various cars and SUV's. He helped review all available discounts on cars we were considering to purchase. He was knowledgeable about the equipment packages. We felt he was easy to work with and highly recommend him for a no-pressure purchase. Jim walked us through the closing process smoothly and explained everything well. We have been customers of Smith Gray Buick dealership for years and don't plan to go anywhere else. Very satisfied with the entire sale from beginning to end. Thank you for all your help. I love my new car :) More

Good experience in making a trade for our buick. We were able to come to a reasonable trade for our 2010 Buick for a 2012 Cadillac CTS. Marc Laperriere was very patient with us as we countered back We were able to come to a reasonable trade for our 2010 Buick for a 2012 Cadillac CTS. Marc Laperriere was very patient with us as we countered back and forth. Kudos to Pete and his team in the service department, making some minor repairs on the the Cadillac (straightening the driver's seat belt and adjusting the headlights). More

Great experience I had a great experience working with mark and Jim. When the payments weren't going to work for me mark was willing to find me a car that could get me I had a great experience working with mark and Jim. When the payments weren't going to work for me mark was willing to find me a car that could get me to the right payments. Very friendly, nice, explained things to me. Jim also was friendly and help explained cover to me and went over everything in detail. Love my new car! Thanks guys! More

2017 Yukon Smith Gray employees are very professional and very knowledgeable. We drove from Erie and were very impressed with their custome service and willingn Smith Gray employees are very professional and very knowledgeable. We drove from Erie and were very impressed with their custome service and willingness to give us the best deal possible! We had no hesitations about purchasing our new 2017 Yukon from them! Dave and Jim were so helpful during the sale and Mark clearly explained all the functions of our new car! We will definitely be repeat customers and highly recommend Smith Gray to anyone looking for a new or used vehicle! More

Very Professional and Personal Today was a very hard day for my mother. She is 88 years old and had lost her driving privileges. Since mom had purchased all her cars from Smith Gr Today was a very hard day for my mother. She is 88 years old and had lost her driving privileges. Since mom had purchased all her cars from Smith Gray, she knew she had to release her car to the only agency she trusted to sell it. Justin was very kind, explained that the service department would care for her car, look it over, make sure it is in the best shape when it goes back out on their lot (Certified Pre-owned), just like it was when she bought it from them. Mom understood. Justin was awesome. Thank you so much to Justin and all the staff at Smith Gray. Just like my mother, I am another loyal customer. More

Very Satisfied. Started out not really knowing what i wanted. However, with the expert staff demonstrating the various models, the choice became very easy. I was par Started out not really knowing what i wanted. However, with the expert staff demonstrating the various models, the choice became very easy. I was particularly impressed with how quickly the exact vehicle was located at an out-of state dealership and brought to Meadville. Very satisfied with Smith-Gray's attention to detail and service More

Excellent experience, just as all of our new vehicle purchases have been. Justin and David were immensely helpful, particularly finding the perfect truck and experience, just as all of our new vehicle purchases have been. Justin and David were immensely helpful, particularly finding the perfect truck and plow. The staff could not have been friendlier or more helpful. More

Collision Center Repair Process Painless Being a State Farm Service First Center has been a very positive experience for me. Called in and spoke with Jennifer and she told me when she would Being a State Farm Service First Center has been a very positive experience for me. Called in and spoke with Jennifer and she told me when she would be available to give an estimate. Went and got the estimate and repair service all scheduled in the first visit. Just got the car back and it looks great. They even had it totally cleaned when I arrived to get it. I would definitely recommend this place when having to have any body or collision work done. Keep up the great work! More