Smith Ford of Lowell Inc

We bought a Mustang 4 years ago and have bee so happy. We went back and bought an Escape with 66 months 0% financing, great deal , great incentives and Justin worked so hard to get us the vehicle we wanted. went back and bought an Escape with 66 months 0% financing, great deal , great incentives and Justin worked so hard to get us the vehicle we wanted. Highly recommend!! More

We have purchased our last three vehicles from Larry Wagner at Smith Ford. The quality of professionalism and efficiency with each experience has been exemplary. Larry Wagner is an outstanding member Wagner at Smith Ford. The quality of professionalism and efficiency with each experience has been exemplary. Larry Wagner is an outstanding member of the sales and finance team at Smith Ford, showing concern for family while meeting our specific needs in choosing a vehicle. We look forward to doing business again in the future. More

Justin Kinnis was my salesman at Smith Chevrolet in Lowell, Indiana. I have bought many cars during my lifetime, but this was by far the best experience. Justin was professional and extrememly helpful. Lowell, Indiana. I have bought many cars during my lifetime, but this was by far the best experience. Justin was professional and extrememly helpful. He was not the typical stereo type of a 'car salesman'. He was never pushy, but rather listened to what I wanted, answered my questions and never pushed me to buy a car on the spot. He is extremly knowledgable and helpful. Smith Auto did not have the car that I wanted, but he found the car and had it delivered to the dealership. I have always been a GM buyer and this is the first Ford that I have purchased. Since I travel extensively, I have rented numerous cars and found that I preferred driving the Ford Fusion - which is what I bought. When my wife and I went to the dealership to pick up our car, Justin explained every aspect of the car and personally connected my phone to the car. So on a rating of 1 to 10, ten being the best, I give him an 11. Robert Ash More

My initial experience with Smith Ford was in March of 2010 when I purchased a 2010 Escape. Our salesman Brian Bolton guided my wife Bonita and myself through with his friendly and confident expertise. Sm 2010 when I purchased a 2010 Escape. Our salesman Brian Bolton guided my wife Bonita and myself through with his friendly and confident expertise. Smith Ford offered a very fair trade in price and Brian found a rebate that I hadn't known existed. Having been happy with the purchase I had the Escape serviced there for the two years + that I've owned it. With the model change of the 2013, being very satisfied with the vehicle, I opted for a new 2012. Once again Brian was there to help us. He found the Escape that I wanted and had it delivered and ready to go within a few days. Our son Zach was interested in a new vehicle so I sent him to see our favorite salesman. To my surprise the day we picked up our new Escape, Zach was driving his new Fusion home. I have a high opinion of Smith Ford in Lowell and recommend them very strongly. Nick Gheaja More

Larry helped with my selection of one of 3 Ford Focuses I was interested in. He explained the features and sent me on a test drive of the one I liked the best. Was very friendly and made me feel like an old was interested in. He explained the features and sent me on a test drive of the one I liked the best. Was very friendly and made me feel like an old customer which I am not. He also explained and demonstrated the SYNC features, set up my phone on the Bluetooth. and went over all the instrument settings and Sirius radio on the SE i purchased. More

Larry Wagoner in the past has twice assisted us in the purchase of extended coverage and when my 2010 Ford Focus was re-ended and totaled he assisted in getting a refund for time not used. Larry secured purchase of extended coverage and when my 2010 Ford Focus was re-ended and totaled he assisted in getting a refund for time not used. Larry secured the type and model we wanted from another dealer for us at a really great price and had it ready as promised. He found an additional $500.00 rebate that we had comming bringing the total to $2000.00. He was very helpful in setting up the sync and pointed out the many varied controlls. Everyone that passed us in the showroom while we waited was friendly speaking to us even a mechanic. The Finance manager Dan Bard was quick and efficent. I would highly recomend him and the dealership to anyone. In the past two days I have had many people compliment the cars looks and when I told them that it was getting 27 miles per gallon in town they were amazed. More

Larry Wagner is the most polite, hardest working, bend-over-backwards to help salesman i have ever worked with. He works so hard for me each time i visit and doesn't keep me waiting. This is the seco bend-over-backwards to help salesman i have ever worked with. He works so hard for me each time i visit and doesn't keep me waiting. This is the second Ford Focus that i've bought from him and i will never shop another dealership or salesman again. Thanks, Larry and Smith Ford for making this purchase go so smoothly! More

By far Smith Ford is the best dealer I have ever dealt with. Justin and the Sales manager made my trek worth the long ride. I will continue use them as my automotive needs arise. If more dealers acted with. Justin and the Sales manager made my trek worth the long ride. I will continue use them as my automotive needs arise. If more dealers acted and behaved with class, then they too would retain the clients. Respectfully, Gregg Weinstock Naperville, Il More

We have purchased two used vehicles from Smith Ford since 2008. We will also purchase our future vehicles from them. I feel that most dealerships make me feel like I am being "pounced" on. I felt that I had 2008. We will also purchase our future vehicles from them. I feel that most dealerships make me feel like I am being "pounced" on. I felt that I had time to look around without being hounded and I felt like I was treated respectfully. One thing that I hate about other dealerships is that as a woman, they tend to treat me like I am an idiot. Larry was amazing. Both vehicles that we purchased were used, but in amazing condition. We also traded in cars both times and felt that we were given fair prices for them and didn't feel like we were getting a "bad deal". They gave us what we asked both times, which was a fair price. We won't need another car for a few years, but when we do it will be at Smith Ford and with Larry Wagner. I recommend them to everyone that I know. Thanks More

I was very impressed with the overall knowledge and professionalism of our salesman, Larry Wagner. I have not purchased a new car for 6 years and there were so many new features in the Fords that we l professionalism of our salesman, Larry Wagner. I have not purchased a new car for 6 years and there were so many new features in the Fords that we looked at. He was very patient in his explanations and I am very happy with the quality of my new Ford. More