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Smart Toyota of Quad Cities

Davenport, IA

4.6
84 Reviews

1501 E 53rd St

Davenport, IA

52807

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Showing 84 reviews

September 03, 2021

Worst place to ever purchase are car from. They will add multiple optional coverages on your lease/loan without your permission. They will lie on the federal odometer disclosure to lease vehicles that are o More

by Tjlink1989
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Miller, Nate Lampton, Chris Geigle, Curtis Evans
January 13, 2021

As always, the team at Smart Toyota, was friendly and efficient. The testing when I had my oil change, showed that I had very little rear brake pads left. I had not had any trouble stopping, so I wouldn' More

by mrashopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Reimers
Jan 13, 2021 -

Smart Toyota of Quad Cities responded

Thank you so much for your recent visit to our Certified Service Center and leaving us with this positive review. We look forward to your next visit!

December 22, 2020

I am very happy with my new car and the sales and finance people at Smar Toyota of Quad Cities. It was the fastest finance I have ever had and the sales people I worked with were great More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Guyton, Bob Boyer
Dec 23, 2020 -

Smart Toyota of Quad Cities responded

Thank you for this positive review! We appreciate hearing feedback from our customers.

November 01, 2020

***BEWARE*** Service department was Horrible. Did not listen to what I said, even in writing before service, overcharged me, tried to sell me $2,000 struts I did NOT need. Every time I tried to talk to More

by Ripped Off Bad... OUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blaire, Joseph Moser, Callie Vance, a lady that answers the phone, all bad, really bad.
Nov 02, 2020 -

Smart Toyota of Quad Cities responded

We are sorry to hear that you are feeling this way. Our GM, Chris, has responded to some of your emails in order to resolve the situation.

October 08, 2020

After being referred to Smart Toyota by a close friend, we made a trip to the dealership. We were skeptical that we would be approved for anything due to credit issues, But James, John and Nate were all a More

by TheMcPheetersFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, John, Nate
Oct 12, 2020 -

Smart Toyota of Quad Cities responded

Welcome to the Smart Toyota Family! Thank you for sharing your great car-buying experience with us. We always enjoy hearing back from our customers.

June 30, 2020

Customer service in the service department is excellent. I deal with Jake. He is honest and explains the details throughly to me and all the costs. I have never felt being mistreated at Smart Toyota and More

by Keith
Recommend Dealer
Yes
Employees Worked With
Jake Axelson
Jun 30, 2020 -

Smart Toyota of Quad Cities responded

Thanks for those kind words Keith!

June 30, 2020

Great experience as always. My service writer Jake helps me maintain my Toyota in top running condition. They are great with regards to working around my schedule. He will track what service that I am needi More

by Lordvector
Recommend Dealer
Yes
Employees Worked With
Jake Axelson
Jun 30, 2020 -

Smart Toyota of Quad Cities responded

Thanks for the review!

June 18, 2020

Scheduled my Highlander for a 7:30 oil change. The only problem, workers don’t come in till 8:00.. should have been told this when I made the appointment, not when checking vehicle in. Other th as n tha More

by paygreen
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 18, 2020 -

Smart Toyota of Quad Cities responded

Thanks for the feedback! We will try to better communicate when the work will actually start for those customers who want to wait.

June 02, 2020

Failed yet again I made an appointment on 5/26/2020 for today (June 2) at 9 am at which time I was told the time needed to do the recall repair would be 1.5 hours. Wh More

by shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bailey
March 18, 2020

Jake in the service department is fantastic and will do all he can to satisfy your needs. He is the reason my Rav4 often comes back. More

by thefischs
Recommend Dealer
Yes
Employees Worked With
Jake
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