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Smart Toyota of Quad Cities

Davenport, IA

4.4
94 Reviews

1501 E 53rd St

Davenport, IA

52807

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August 05, 2026

If you purchase a used car make sure you have a jack and the tool to lower the tire. I thought these items would come with the 4 Runner. had a flat and found out these items were not in the care. the manage More

by larryk
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Darnell
Aug 05, 2026 -

Smart Toyota of Quad Cities responded

Larry, I am sorry you feel this way. I'd be happy to discuss further with you. The jist of it is, when we sell cars we have 4 different levels of inspection. A certified car which goes through the manufacturer's 160 point inspection, a Quality inspection which is any car we sell that is 8 model years or older and under 100k miles and comes with a 126 point inspection, a value inspection which is a car older than 8 model years but less than 12 model years old and over 100k miles but under 150k miles and that has a 61 point inspection, and then as "AS IS" safety inspection whcih is a 10 point safety inspection for car either over 12 years old or over 150k miles. Your car when you purchased it was "AS IS", it was signed for by you that way as well. This means how it sits is how it is sold, nothing more owed. So when you come back a year and a half afterward asking for us to cover the cost of a jack for you, this is why we would decline. That being said, if you would like us to look into getting one for you and see if we can't get you a bit of a discount to keep it a little more cost effective for you, we would be happy to do that. But to expect us to purchase a jack for you a year and a half after purchasing a car that is purchased AS IS is kind of an unrealistic expectation. Let me know if you would like to discuss further. Thank you, Jayson Newman. 563-445-4904

Aug 05, 2026 -

larryk responded

thank you for the follow up. I bought the jack and tool at Hyland today. As said, the issue was the complete lack of empathy and frankly the condescending attitude towards me and the four hours I spent trying to get the car towed. this is an older car, i expect AS IS to mean it does not have a warranty not that the car is missing basic items one would expect to come with the car. the upside it took a year and a half to have a flat. I also met Paul Donaville from Hyland and we are discussing trading in my wife's Range Rover for a new Land Cruiser

June 10, 2026

On Monday, I met with sales specialist, Chad Barati and test drove a Toyota Avalon. The experience was pleasant and I didnt feel the pressure of the "sales pitch." Chad was knowledgeable and friendly. I wi More

by Jenn L
Recommend Dealer
Yes
Employees Worked With
Chad Barati
May 29, 2026

Ted was super helpful, informative, and patient. He definitely was looking out for me and my needs in a vehicle and made the process smooth and fast! More

by JohnG_TOYOTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Taka (Ted)
February 13, 2026

I have a 2025 Prius XLE Nightshade that I've owned for about a year. I really like my Prius but this morning got in it to head out and nothing. Dead Battery. Jump started it and got it going and took it t More

by rogermcconnaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob "Jake"
January 17, 2026

I leased another Camry from Smart Toyota. I ended up buying at the end of my lease. When I went to put my new license plate on, I couldn't get the one of the screws out of the back plate. It More

by Brbigalo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Some girl working in the service center @ 9:00 a.m. on 1/17/2026
Jan 17, 2026 -

Smart Toyota of Quad Cities responded

We are sorry this was the experience you had. I can't help but feeling like there might be a little more to this overall and would love to see if I can't at least get an understanding of why or what was involved to make your experience what it was. If you would like to talk through furhter or see if I might be able to help at all, please give me a call at 563-445-4904. Jayson Newman, General Manager.

January 04, 2026

Loved my experience at this dealership! I had a great experience with Jim Campbell the salesman. He was very professional. Would absolutely go back to this dealership. More

by Dan Ertz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
November 02, 2025

This is the 5th vehicle we have purchased, and as always, we are very pleased with our purchase and the personal attention provided by their staff. More

by Jodyhesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Deere, Ben Watts
October 29, 2025

Jim was very easy to talk to and deal with. He was also very patient. More

by Gayleklepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Campbell
September 15, 2025

Jim made the process easy and quick. I love my new Rav4. I would highly recommend More

by jsrb97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 15, 2025 -

Smart Toyota of Quad Cities responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

May 26, 2025

Great service by Shawn Guillfoyle. Shawn made experience easy. Love my super sonic red prius. More

by Judykay2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guillfoyle
Sep 15, 2025 -

Smart Toyota of Quad Cities responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

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