Smart Toyota of Quad Cities
Davenport, IA
Filter Reviews by Keyword
By Type
Showing 79 reviews
We purchased a Toyota Highlander, and our sales representative Matt Seifert did an excellent job helping us with the purchase - I highly recommend asking for Matt. Prior to visiting the dealership representative Matt Seifert did an excellent job helping us with the purchase - I highly recommend asking for Matt. Prior to visiting the dealership we did our homework and knew the trim level and options we wanted. We feel the dealership was fair and we were treated with respect. The entire purchasing process was smooth, and the purchase was completed in under 4 hours. More
Purchased a new Tacoma recently. Smart Toyota of Quad Cities is an exceptional dealership! There are many new vehicle brands manufactured today and many new dealerships to select from in the Iowa / Ill Cities is an exceptional dealership! There are many new vehicle brands manufactured today and many new dealerships to select from in the Iowa / Illinois Quad Cities area. I have purchased lots of new and used vehicles in my lifetime, Smart Toyota stands at the top! Each and everyone I have dealt with were outstanding ! Congrats to Smart Toyota 👏 More
I would not recommend this dealership. Their purchasing process is awful, and we were passed around for a total of 5 hours before finishing. I am disappointed in the way were treated, and as a first time d process is awful, and we were passed around for a total of 5 hours before finishing. I am disappointed in the way were treated, and as a first time dealership buyer, I was hoping someone could have walked us through everything. The final cost was never negotiated and additional expenses were added that I never agreed upon, but we were shuffled into the finance office anyways. At the end of the day we still bought - only because it was the right car, wrong dealership. Save yourself the headache and go somewhere else. I was happy to hand them the check just so our interaction is over. Another dealership will be servicing my vehicle instead. More
Worst place to ever purchase are car from. They will add multiple optional coverages on your lease/loan without your permission. They will lie on the federal odometer disclosure to lease vehicles that are o multiple optional coverages on your lease/loan without your permission. They will lie on the federal odometer disclosure to lease vehicles that are over 500 miles. Numerous reasons to never purchase a vehicle from here. I have plenty of documentation. More
As always, the team at Smart Toyota, was friendly and efficient. The testing when I had my oil change, showed that I had very little rear brake pads left. I had not had any trouble stopping, so I wouldn' efficient. The testing when I had my oil change, showed that I had very little rear brake pads left. I had not had any trouble stopping, so I wouldn't have known this, if they hadn't checked. Ken Reimers made an appointment to fix the brakes the very next week. Thanks to all of you. More
I am very happy with my new car and the sales and finance people at Smar Toyota of Quad Cities. It was the fastest finance I have ever had and the sales people I worked with were great people at Smar Toyota of Quad Cities. It was the fastest finance I have ever had and the sales people I worked with were great More
***BEWARE*** Service department was Horrible. Did not listen to what I said, even in writing before service, overcharged me, tried to sell me $2,000 struts I did NOT need. Every time I tried to talk to listen to what I said, even in writing before service, overcharged me, tried to sell me $2,000 struts I did NOT need. Every time I tried to talk to them, every one, was a disaster. I sat at the front desk, ignored, called them on the phone there, still ignored. I sent email after email and only got Smart xxx answers, bullying, so I gave up. Keep the money, i will tell the 100% truth. Do Not get screwed like me. It hurts. I am disabled, elderly and they preyed on me. Please help me to keep them from ripping off others. More
After being referred to Smart Toyota by a close friend, we made a trip to the dealership. We were skeptical that we would be approved for anything due to credit issues, But James, John and Nate were all a we made a trip to the dealership. We were skeptical that we would be approved for anything due to credit issues, But James, John and Nate were all a pleasure to work with. They did everything they could to make sure we left with a vehicle within our price range and with the features we were wanting. We left the same day with an approval and a brand new car. Thank you Smart Toyota for being so courteous and timely with your response. Sincerely, One happy Rav4 family! More