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Smart Toyota of Quad Cities

Davenport, IA

4.5
79 Reviews

1501 E 53rd St

Davenport, IA

52807

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Showing 79 reviews

October 03, 2023

Enjoyed working with Ted. He took care of me with concern I had and I appreciate it!. He is affable, decent and great to work with. More

by MitchBtoyota
Recommend Dealer
Yes
Employees Worked With
Ted Taka
Oct 23, 2023 -

Smart Toyota of Quad Cities responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

September 27, 2023

I have been buying Toyotas since the early 1990’s from this dealership. Not only are Toyotas great cars but the service and sales are the best at Smart Toyota. Shawn Guilfoyle is the best salesperson I ha More

by walden349
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guilfoyle
Oct 23, 2023 -

Smart Toyota of Quad Cities responded

Thank you so much for the review! That’s fantastic to hear!

September 05, 2023

I purchased a 2023 RAV4 from Theodore (Ted) Taka, who helped me through what I feared would be stressful car buying process. However, everything went very smoothly and efficiently. Mr. Taka provided gre More

by jsk335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore (Ted) Taka, Nate (the finance guy)
Oct 23, 2023 -

Smart Toyota of Quad Cities responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

July 13, 2023

I purchased a 2021 RAV4 Hybrid from John Denkmann, who gave me excellent advice and service. That car was unfortunately totaled in a hit-and-run accident, so I returned to Smart Toyota to purchase another More

by Km1416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Denkmann
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

Hi there! This is so great to hear! Thank you for sharing your experience with us and for choosing Smart Toyota. We truly appreciate your business!

June 08, 2023

Thanks to John Denkmann in assisting me in purchasing a 2020 Tacoma TRO 4X4 Sport!! He and the rest of the staff were up front and most helpful with this purchase! I would recommend John to anyone looking More

by clopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Denkmann
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

May 27, 2023

James Gooch the best! ! Taking us through the purchase of our new Toyota Corolla Cross, he spent hours making sure we understood the new car. Most satisfied! More

by rmbailie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Gooch
Jul 21, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

January 18, 2023

I would strongly recommend working with Salesman Shawn Guilfoyle. My wife & I are repeat customers. We originally wanted to shop for a replacement of a wrecked 2015 Rav4 Toyota, where we were hit from b More

by gthubersportmgmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guilfoyle
Aug 14, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

January 17, 2023

Great place to shop for your vehicles! I’ve purchased my last 3 Tacoma’s from them through Shawn Guilfoyle and never regretted it! He does what it takes to find what you like, givers yo More

by Tankmj.mt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Guilfoyle
Aug 14, 2023 -

Smart Toyota of Quad Cities responded

This is great news! We're so happy to know that you had a good experience with us!

December 30, 2022

I purchased a 2018 Acadia from them and was taken care of very quickly and precise and done! James/Michael together did a great job! And a big thanks to Chris as well!! Everyone there is very nice! More

by Wendygary89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James/ Michael
December 06, 2022

We leased a 2023 highlander hybrid. They hide itemized lease agreement and reason is that they charge some optional costs and do not want you to know about them. They add up to couple o More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Moser and Curt Evans
Dec 07, 2022 -

Smart Toyota of Quad Cities responded

Hi Ali! We're sorry that your recent experience didn't go as either of us had hoped. We take all feedback seriously and always strive to give the best service possible. We appreciate your time and apologize for any inconvenience. If you would like to give us a call to clear up any miscommunication and see how we can best resolve this for you. Please contact our General Manager, Chris Geigle, at (563) 391-4106

Dec 07, 2022 -

Ali responded

I have read some other bar rates about Smart Toyota of Quad City and I realized that their policy is hiding additional optional charges from costumers and do not give them itemized price immediately. I met the sales manager and could not convince him a simple math equation which is: APR/2400=money factor. example 1) 6.48% / 2400 = 0.0027 this means money factor of 0.0027 equal to 6.48% which was our case. example 2) 3.49% / 2400 = 0.00145 this means the money factor of 0.00145 equal to APR of 3.49% which is the case of most APRs for auto. Either the sale manager did not understand the simple math or did not want to tell us we are right and it is bad that we understand these concepts. He simply told us that they do not care about the costumer and only their profit is very very important and they will try to hide optional costs and charge as much as possible to make money and no fairness in this case. Hiding optional charges and do not letting your costumers know about them is bullying and scam. It is not business. Anyway I do not think talking to the General Manager makes more sense if your sale manager do not want to accept simple math (as simple as 2/4=0.5).

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