Smail Kia
Greensburg, PA
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I was very pleased with the customer service by both Mason and Mike. They were very informative and committed to making sure I was satisfied with the car and my experience. Mason and Mike. They were very informative and committed to making sure I was satisfied with the car and my experience. More
I had another amazing experience purchasing my new 2023 KIA Sorento SX Prestige Plug in Hybrid at Smail Kia. Anthony Batista made me the best deal that I could ever ask for. He took his time showing me man KIA Sorento SX Prestige Plug in Hybrid at Smail Kia. Anthony Batista made me the best deal that I could ever ask for. He took his time showing me many vehicles, explaining the pros and cons of each, and really had my best interest at heart. I also received a great price for my Lincoln Mks trade, which helped to sweeten the deal. The delivery was fast and smooth, and the financing was a breeze. I was introduce to the KIA service manager and toured the new upcoming KIA dealership location for future reference. If you want a "FIRST CLASS" experience and want treated with respect, you owe it to yourself and to the Smail Auto Group to see them for your next new or used vehicle purchase. More
Sales lady was nice, service is lousy. The fuel gauge on our brand new carnival didn’t work right from day one. Five times we were told they found the problem, five times it was never fix The fuel gauge on our brand new carnival didn’t work right from day one. Five times we were told they found the problem, five times it was never fixed. It’s currently sitting at the service department, waiting for a trim strip for the last a week and a half, which they just replaced (obviously doing a poor job) a month ago. This was the first brand new car I’ve ever bought and it’s been an ongoing nightmare. The car spends more time in a service bay than my garage, leaving my wife at home with no vehicle and a disabled child. Thank god for father-in-laws who can help in an emergency. Do yourself a favor and spend a few more bucks on the Toyota or Honda, which is exactly what I’ll be trading our Kia for, if they ever give it back. More
Excellent service. Prompt, professional and timely. The car wash is a bonus 😁. Plus they give us a ride to and from the casino as a courtesy. Prompt, professional and timely. The car wash is a bonus 😁. Plus they give us a ride to and from the casino as a courtesy. More
I saw the car I wanted on their website, they had it in stock and I bought it the same day. Mike and everyone involved were very helpful, The whole process, from test drive to driving off the lost was bot stock and I bought it the same day. Mike and everyone involved were very helpful, The whole process, from test drive to driving off the lost was both pleasant and efficient. More
No pressure easy process, I knew what I wanted from their website, they had it in stock and I purchased it. Picked up the next day already to go. website, they had it in stock and I purchased it. Picked up the next day already to go. More