Smail Kia

I had checked with 2 other KIA dealerships,was not happy with them, Rob showed me the Forte & the soul. I drove the soul home. Took it on a 400 mi. trip the next day ran great, took the hills in eastern Pa. with them, Rob showed me the Forte & the soul. I drove the soul home. Took it on a 400 mi. trip the next day ran great, took the hills in eastern Pa. great & between 29-33mpg.I am more than HAPPY. Great job Rob Jupena. More

Jeff was great with us, he knew when where coming and what we where looking for, had it ready to go for test drive. He was there and met my husband and I as we where getting out of our vehicle. While we what we where looking for, had it ready to go for test drive. He was there and met my husband and I as we where getting out of our vehicle. While we where waiting for all the paperwork to be ready he never forgot that we where there, even though he was very busy with other customers he would stop by and let us know where things stood and about how long it would take and if we needed anything while we waited. So if your in the market for a new or used vehicle talk to Jeff hobb he'll take care of you.Thanks again Jeff. More

They satisfied me on fixing my car and paying for my key. I got an used audi in ec\xcellent condition and got an appointment right away I got an used audi in ec\xcellent condition and got an appointment right away More

Rob was a pleasure to work with. I was told by other dealers there was no negotiating on a KIA Soul as they are hard to get and will sell for sticker value--Rob and Smail proved them wrong. dealers there was no negotiating on a KIA Soul as they are hard to get and will sell for sticker value--Rob and Smail proved them wrong. More

Jeff is a real professional, would go to him again for my next car, great experience the last 2 times and look forward to my next one next car, great experience the last 2 times and look forward to my next one More

Our family needed a good trade in to upgrade to a more dependable car. I was very disappointed and will NEVER buy a car or seek repairs from your dealership. Your company fits the stereo type mold abou dependable car. I was very disappointed and will NEVER buy a car or seek repairs from your dealership. Your company fits the stereo type mold about car dealerships. Dishonest and not compassionate towards the hard working, middle class USA family. I hope my tax dollars did not bail out your company. I will spread the word regarding my terrible experience with Smail/Kia. More

The salesman was not pushy at all, he asked us what we wanted and found it. He did not try to push their current inventory on us. He was able to answer all of our questions. The price was actually a littl wanted and found it. He did not try to push their current inventory on us. He was able to answer all of our questions. The price was actually a little better than expected. Everyone was very friendly and knowledgeable. I would recommend this dealership to anyone. We hadn't bought a vehicle from a dealer since 2001 because I can't stand pushy salespeople, this was definitely not the case here. I will be happy to purchase another car from them in the near future. More

I was in the market for a used vehicle and began my search through AutoTrader. After downselecting several dealerships in the surrounding area, I narrowed my search to Smail Kia where I worked very cl search through AutoTrader. After downselecting several dealerships in the surrounding area, I narrowed my search to Smail Kia where I worked very closely with Jeff Hobbs on purchasing my vehicle. Jeff was a pleasure to work with. He explained all of the various vehicle options and let the buying decision up to me. It was nice walking into a dealership and not feeling overwhelmed with the buying experience through the old pressure tactics. Jeff was very professional and easy to work with. I would highly recommend Smail Kia and Jeff Hobbs to those looking to purchase a vehicle. More

This is the second vehicle I've purchased from Jeff at Smail. The first was a used vehicle. As my needs changed, I needed something different. I called on Wednesday to let him know I was interested in Smail. The first was a used vehicle. As my needs changed, I needed something different. I called on Wednesday to let him know I was interested in finding a different vehicle. By Friday at 6pm, I was driving off in a brand new car with a lower APR and a lower payment. This was by far the easiest and most pain free car buying experience I have ever had. Would I go back to Smail? Absolutely. Would I recommend it to others? I already do. Not only is the sales staff easy to work with, but the service department is great as well. Anytime I've had my vehicle in for service, it was always finished before the promised time. More

Rob did everything you could have asked for during the sales process. He was very helpful and honest though out the entire time. He took the time, even after business hours, to answer our questions and gi sales process. He was very helpful and honest though out the entire time. He took the time, even after business hours, to answer our questions and give us all of the necessary information to make an educated purchase decision. He never pressured us or put on a "game face" during the negotiation process. I would have no reservations dealing with Rob in the future. More