Smail Kia
Greensburg, PA
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First Kia purchased. Great people to work with. Very pleased with over all experience. Telluride is awesome. Robert Jupena incredibly knowledgeable and patient with everything pleased with over all experience. Telluride is awesome. Robert Jupena incredibly knowledgeable and patient with everything More
I am always very pleased when visiting the service department with my Kia. Pleasant staff and quick service. Their service department is run efficiently and smoothly. department with my Kia. Pleasant staff and quick service. Their service department is run efficiently and smoothly. More
I am always pleased with Smail services. They do a thorough job of why I take my car there and very prompt with getting it done. I actually traded my car in after my visit & purchased a new car from t thorough job of why I take my car there and very prompt with getting it done. I actually traded my car in after my visit & purchased a new car from them. Great company to deal with! More
Bought two KIA s from Mike in last few years. Service today on my Sportage due to a recall on a factory computer setting went smoothly as usual. Fast service got me in on time and out before I could drin today on my Sportage due to a recall on a factory computer setting went smoothly as usual. Fast service got me in on time and out before I could drink my first cup of coffee. No dealer is perfect but I do trust Smail to handle my GM vehicles as well as Ki More
disappointed Overall the experience was very disappointing. When we bought the car the sales staff was very friendly and helpful. When I walked into the service Overall the experience was very disappointing. When we bought the car the sales staff was very friendly and helpful. When I walked into the service department no one greeted me. There were two gentleman sitting at the desk area who did not address me or ask if they could help me. A couple minutes later a third gentleman saw me standing there and asked if he could help me. He finally directed me to the right person to check me in. This was my first experience with the Smail service center and I felt like they did not care about my business. I do not know if I have ever had a worse customer service experience. Sara More
2019 Kia Sorento Purchase Satisfied with the deal and the 2019 Sorento S except after getting it home I discover that the main audio controller has no CD player. Really enjoy Satisfied with the deal and the 2019 Sorento S except after getting it home I discover that the main audio controller has no CD player. Really enjoyed it in the previous Kia Sorento. Didn’t realize that a Single play CD is no longer considered a standard but instead is now a special option. Never seen the window sticker until after purchase. More
I worked at a competitive Dealer for over 20 years. When I retired I wanted to find someone that would treat me the right way.....close to home. I am like a doctor that would have to get a procedure from a I retired I wanted to find someone that would treat me the right way.....close to home. I am like a doctor that would have to get a procedure from another Dr. (I tend to nit pick everything.) Troy, RJ, Jason, Carl and everyone I have ever dealt with have not only been professional, but very fun and friendly!!! I highly recommend Smail Kia! Both sales and service!!! More
Just moved to town last week and needed a local dealership for vehicles. As a GM retiree I look at dealerships a little different than most. What I saw today was a first class dealership with first dealership for vehicles. As a GM retiree I look at dealerships a little different than most. What I saw today was a first class dealership with first class people who seem to care. Good job, I’ll return soon. More
Jeff Markle is amazing! He has helped our entire family get into great cars! Can’t go wrong with this guy! He is honest and trustworthy. The people at smail have always been great to work with. get into great cars! Can’t go wrong with this guy! He is honest and trustworthy. The people at smail have always been great to work with. More
Great experience! Very quick document process. It was a pleasure to buy a car from your group. I have worked with Jim at Smail Kia and he did his job 150% of my expectation. Thank you again. It was a pleasure to buy a car from your group. I have worked with Jim at Smail Kia and he did his job 150% of my expectation. Thank you again. More