Smail Kia

Everyone was pleasant to work with. The staff was very knowledgeable and made the buying experience easy. The staff was very knowledgeable and made the buying experience easy. More

The sales and finance people are all very friendly and not pushy what so ever. They made buying the car very easy and fast! Will definitely work with them again. not pushy what so ever. They made buying the car very easy and fast! Will definitely work with them again. More

Jessica and Jeff went above and beyond to make this new car purchase happen! Thank you. car purchase happen! Thank you. More

Would like to have my car washed. Get that with other dealerships. Mechanical work was good. Get that with other dealerships. Mechanical work was good. More

AWFUL nothing was done to my car. It’s still just as messed up as it was when I spent my whole day there Because you have no cars to give me ? WTH ? It’s still just as messed up as it was when I spent my whole day there Because you have no cars to give me ? WTH ? More

service was on time -service area was clean and comfortable-real happy they cleaned my car comfortable-real happy they cleaned my car More

Service department is awful. Will never get vehicles serviced there again. No techs on Saturday but schedule it up. Will never get vehicles serviced there again. No techs on Saturday but schedule it up. More

Very attentive to all of my questions. Fair to deal with and made the process very easy from start to finish! Fair to deal with and made the process very easy from start to finish! More

Overpriced for basic services. Pulled 4 wheels to do the State Insp and wanted $39 to rotate them. Outright gouging. Local garages charge nothing for that rotation with a State Ins Pulled 4 wheels to do the State Insp and wanted $39 to rotate them. Outright gouging. Local garages charge nothing for that rotation with a State Insp. Smail gives free Insp but with the tire rotation charge and much higher cost for an oil change the final cost is higher. Not to mention over 2 hour wait for oil change and inspections. I’ve been going to Smail’s for almost 15 years. When I brought my Caddy in for the same type of service it was always done in 1 1/2 hours or less. I will price out the same service at Shorkey’s. I’m guessing it’s comparable so then I’ll stay with one of my local shops. Smail s has changed and it’s not for the better. More

I was very pleased with the customer service by both Mason and Mike. They were very informative and committed to making sure I was satisfied with the car and my experience. Mason and Mike. They were very informative and committed to making sure I was satisfied with the car and my experience. More