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Smail Kia

Greensburg, PA

Overview
Reviews
4.7
441 Reviews
Call Dealership (724) 471-5045

5094 U.S. 30

Greensburg, PA

15601

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Showing 441 reviews

November 21, 2023

Gave me my Kia back with oil all over my engine. Did not fix it. Did not tell me. Another dealership is dealing with me now. Over smail KIA. They did me wrong for 5 months. More

by stcymr40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Pastore, Aaron Jones, David Yasher, Dan Bennett
Report | Print
Nov 21, 2023 -

Smail Kia responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. I have forwarded your review to the manager who will be contacting you soon. Thank you!

Nov 21, 2023 -

stcymr40 responded

Kia Smail knows what they did. I did me wrong. For months.

November 16, 2023

Bought a 2024 kia telluride. Had a great experience with Chris. He made the whole process smooth. More

by ash & jor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Holnaide
Report | Print
Nov 17, 2023 -

Smail Kia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Have a good day!

November 13, 2023

Recommends work that doesn’t need to be done. Documents work that wasn’t done. Recommended work is WAY overpriced. More

by Frank M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Pastore, Aaron Jones, David Yasher, Dan Bennett
Report | Print
Nov 14, 2023 -

Smail Kia responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. I have forwarded your review to the manager who will be contacting you soon. Thank you!

November 12, 2023

Great sales staff ,we were treated like one of the family. We will be going back again More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Mikell, Ryan Carr, James Spanbauer
Report | Print
Nov 13, 2023 -

Smail Kia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

November 09, 2023

I love the customer service and support I received and they gave me a good trade in value for my car! More

by sweetpea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Markle, Dylan Hewitt, Jeff Mikell
Report | Print
Nov 10, 2023 -

Smail Kia responded

Hi, we appreciate your great review about Smail Kia! If you have any further questions, please give us a call. We're always happy to help

November 09, 2023

Jim Spanbauer was our Sales Consultant and he was fantastic. He was very knowledgeable on the vehicle I was interested in and answered all our questions. I believe he is a great asset to Smail's Ki More

by raynetteboyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Spanbauer, Dylan Hewitt, James Spanbauer
Report | Print
Nov 10, 2023 -

Smail Kia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

November 08, 2023

Excellent service. I unexpectedly had to make a long trip for a funeral and hit my mileage for routine maintenance. Smail got me in for an appointment within a day and More

by alexsaula80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Nov 08, 2023 -

Smail Kia responded

Hi, we appreciate your great review about Smail Kia! If you have any further questions, please give us a call. We're always happy to help

November 08, 2023

Was very pleased with the way they handled the trunk lock recall! AND my car was washed & vacuumed and finished before the scheduled time!!! More

by Elaine Schoen
Recommend Dealer
Yes
Employees Worked With
Mr. Ed…shuttle driver, Aaron Jones, David Yasher
Report | Print
Nov 09, 2023 -

Smail Kia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

November 07, 2023

Mike Pavlik is the best. He explains everything very well and always helps me find something in my price range. I have bought 4 cars from him. More

by jepotter01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Pavlik
Report | Print
Nov 07, 2023 -

Smail Kia responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

November 07, 2023

Cameron,advisor very personable and efficient. Service was excellent as usual. I will be back More

by rosey618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lee
Report | Print
Nov 09, 2023 -

Smail Kia responded

Hi, we appreciate your great review about Smail Kia! If you have any further questions, please give us a call. We're always happy to help

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