Smail Acura

As you can tell, I was very satisfied with my experience with Smail Auto. I will have no qualms recommending Michael and Smail to my friends and relatives. We were considering a dealership closer to our h with Smail Auto. I will have no qualms recommending Michael and Smail to my friends and relatives. We were considering a dealership closer to our home but the service department at Smail was much more impressive. Their pick up and delivery service is important to us since we live a distance from Smail. The personalized attention we received from Mike was remarkable. More

I hate to even go shopping for a new vehicle because the prices are so high, sales people are usually pushy and they just want to make the sale. My girl friend and I were coming over to the WestMoreland Ma prices are so high, sales people are usually pushy and they just want to make the sale. My girl friend and I were coming over to the WestMoreland Mall on Saturday, December 4, 2010 just to shop and not planning on going automobile shopping. She wanted to go to Pier 1 so I dropped her off and said that I was going to go through the Acura lot just to brouse around. I pulled in and was just looking. A sales person came out (John C. Howard) and was very pleasant and informative. I told him right up front that I was just looking and I was not planning on purchasing a car. He was still wonderful with me, friendly and informative. He explained the different types of acuras, what they included, and also some pricing. I was immediately interested in the TSX. He said that we could test drive if I was interested. We went for a test drive and I loved the car. He showed me the one on the showroom floor and I asked if we could get the same sale price as the TSX's that were outside. He said that he would talk to his boss. Everything went well, he was a wonderful sales person, put me at ease, very informative. It was the best experience that I have ever had when purchasing a vehicle. He made sure that I watched two videos and asked if I had questions. I cannot reiterate how informative he was. After the deal was complete, he helped me transfer my stuff from the old car to the new. He was very thorough explaining the entire interior of the car, buttons how to program asked if I had questions. He wanted to make sure that I understood all of the functionality of the vehicle. I was very impressed. I will be a return customer and I will refer your dealership to my friends. John Howard is an excellent salesmen and he is an asset to your dealership. The gentlemen that completed the final paperwork was also very informative and explained the warranty information and all paperwork thoroughly. He did not try and talk me into taking any additional warranty, but was very informative on my coverage with the basic warranty and what the extended warranty would cover. I was not going to purchase the extended warranty in the beginning, but I was so impressed with him that I purchased. Both personnel that I dealt with were great!! Keep up the good work. More

Our sales consultant was excellent. His approach was refined, knowledgeable, and thoroughly professional. The shopping, pricing, and final transactional experience was first rate. We ended up with a v refined, knowledgeable, and thoroughly professional. The shopping, pricing, and final transactional experience was first rate. We ended up with a vehicle very well matched to our needs and financial parameters. More

Clint was very helpful from the start finding what are needs were in a new vehicle. Having dealt with many sales men in the past, by far the best! Tested out a Used 2008 Acura RDX and fell in love with it needs were in a new vehicle. Having dealt with many sales men in the past, by far the best! Tested out a Used 2008 Acura RDX and fell in love with it. Clint took the time to go through all the different features and make sure that all our questions were thorougly answered. Jim was very knowledgeable in the finance dept to make sure that we were insured in all areas of the vehicle in the future. Jim sold us the 100k warranty at an incredible price that you don't find from just any dealership. Would definitely purchase another vehicle from Smail in the future. A+++++ More

We purchased an Acura TSX from Smail Acura in Greensburg, PA about one month ago. Our salesman was Wesley Drenning. When we arrived Wesley had three vehicles selected for us according to what we told him PA about one month ago. Our salesman was Wesley Drenning. When we arrived Wesley had three vehicles selected for us according to what we told him we wanted. We had an excellent test drive in the car we chose. The whole process including financing took about three hours. Financing was handled efficiently and everything was explained very well. The service department had our car in beautiful condition when we were ready to leave. Wesley was very friendly, informative and very importantly, efficient and professional. All options and services were presented to us so that we could make decisions about what we needed/wanted. Everyone we dealt with made us feel very welcome. At no time did we feel neglected or not involved in the process. We appreciate that there were no “surprises.” This was the best car buying experience we have ever had. We would definitely recommend Smail Acura. More

I had a great experince at Smail Acura when I purchased my 2010 Acura RL they made sure I had very little to worry about and took care of my insurance info and all the paper work had my car ready before I my 2010 Acura RL they made sure I had very little to worry about and took care of my insurance info and all the paper work had my car ready before I expected it and made sure I understood the features and the operation of the car .Everyone was very helpfull and it was one of the best car buying experiences I have ever had .I will buy another car from them in the future and recomend them highly . Joe Suto my sales person was very professional and was truly interested in my satifaction with the car . John Harris a very pleased Acura car buyer ! More

Wesley helped me purchase my first Acura TL in February 2009. I have had all service don to that car at the Smail Acura Dealership. Tehy service department is first rate. This past August, I recievd eamil 2009. I have had all service don to that car at the Smail Acura Dealership. Tehy service department is first rate. This past August, I recievd eamil from Smail Acura stating that I was selected to upgrade my 2009 TL. I deleted that email, thinking that is was a sales pitch. That afternoon Weslet returned my call concernig another matter. He proceeded to tell me that he was going to call about the upgrade that is being offered to me. I did not want to hear about, however I agreed to meet with him for a complete explanation. withing minutes we were in the lot picking out my new 2010 TL (AWD this time). It did cost me a little more money but The need for the AWD is there. Wesley and the staff did not push the sale, Wesley assisted me in picking out and purchasing the new ride. I like it , could not be happier with the Weslely, those in managment, finance and purchasing. and as I stated at the beginng the service department assisited me in keeping the 2009 TL it top n otche running condition, which allows the dealership the best car avalible for resale as a certified used car. This is one time I don't mind being the guy that takes the hit on a new purchase. due to my job I put a lot of miles on a car in a short period of time, being able to swap every year and a half or two years and keep the payment the same or close is a benefit to me. Thank you Wesley and all at The Smail Acura Family Sincerely Lee E. Markosky More

It was a pleasure dealing with the Wesley Drenning as a sales person. When I went to the dealership I was greated with a handshake and a good personality. Wesley showed me a few vehicles that he thought sales person. When I went to the dealership I was greated with a handshake and a good personality. Wesley showed me a few vehicles that he thought I would be interested in based off of our conversation. I told him let me think it out overnight and called him the next day to complete the purchase. He had everything arranged so that my time to complete the purchase took less than 45 minutes. I was very impressed. I would definately recommend Wesley and the Smail crew again. More

Wesley's friendly nature & profound knowledge of the MDX made the process of purchasing our new Acura a very pleasant experience. After the purchase, Wesley has continued to be available to answer question made the process of purchasing our new Acura a very pleasant experience. After the purchase, Wesley has continued to be available to answer questions and assist us in anyway possible. I would highly recommend Wesley to anyone interested in the purchase of a new Acura. More

I recently bought a 2010 Acura RDX. Joe Suto, my salesman, was very professional and he did not pressure me at all. That is very important to me. I can't stand pushy salesman and Joe was NOT pushy salesman, was very professional and he did not pressure me at all. That is very important to me. I can't stand pushy salesman and Joe was NOT pushy in the least. Joe was also quick in getting all my paperwork together and helped me with my XM radio. Calling them himself and staying on the line, which is awful.. He explained all the features in my car with ease. The Service department is always superb. They are very efficient and that is why I don't mind going back to them. I love Acura's in general because of their dependabilty and quality of the vehicle. I have had many before and will continue, hopefully in the future.. Sincerely, Cindy Hall More