Smail Acura

My experience with Bud Smail Acura has earned a 5-star rating. I went to the dealership 15 minutes before closing and the salesperson, Dave Kimmick, still took the time to take me for a test drive. After rating. I went to the dealership 15 minutes before closing and the salesperson, Dave Kimmick, still took the time to take me for a test drive. After that he and his finance manager stayed more than an hour after the dealership closed to get me approved for financing and to complete the paperwork on a vehicle. I really appreciate the friendliness and professionalism that the staff showed. This made me feel that they truly cared about me as a customer. We were able to negotiate a fair price on the vehicle and it is obvious that the dealership took the time to ensure that the vehicle was of good quality before it was sold. I would recommend Bud Smail Acura to all of my friends, family, and strangers. This car buying experience has far exceeded any other transaction that I have had in the past. More

Joe Suto knows Acuras! He knows them inside and out. Joe never tried to mislead me with features that weren't available and sold me the car by telling me about all of the awesome features that are included never tried to mislead me with features that weren't available and sold me the car by telling me about all of the awesome features that are included with the car. He turned a simple test drive into a fun learning experience and completely sold me on the car by the time I was done with the test drive. Joe worked with me though the financing and through my many changes of mind. He never showed an ounce of frustration with me. Joe found the exact color combination that I wanted and sent someone over 200 miles round trip to pick the car up...at no additional charge to me. There is a reason that Joe Suto has so many awards hanging on his wall...and I saw that first-hand. I would never hesitate to purchase another car from Joe Suto! More

I found the entire buying experience at Smail to be very pleasant. Smail offered me a fair deal at the beginning of the buying process and there was no haggling on price. Joe Suto was a very helpful, plea pleasant. Smail offered me a fair deal at the beginning of the buying process and there was no haggling on price. Joe Suto was a very helpful, pleasant and knowledgable salesperson. I would definitely recommend Joe and Smail to my friends and family. More

This is a great dealership! Clint Robbins, my sales consultant, was friendly, knowledgeable, and extremely patient throughout my entire experience. I would sincerely recommend Clint to my friends and f consultant, was friendly, knowledgeable, and extremely patient throughout my entire experience. I would sincerely recommend Clint to my friends and family. More

Our overall experience at Smail Acura today was very pleasant. We did not feel the high pressure to make the deal today, but yet there were active negotiations that led to an agreement. Dave Kimmick d pleasant. We did not feel the high pressure to make the deal today, but yet there were active negotiations that led to an agreement. Dave Kimmick did a solid job representing Smail while trying to please us at the same time. He was knowledgeable and answered all of our questions. We didn't get exactly the price we were looking for (which is understandable), and that is the reason for the "good" rating above instead of "great". This was our second purchase of a car from a Smail dealer, and I would highly recommend Smail to anyone considering buying a new or used vehicle. More

I had trouble with the first car I bought there (a 2008 RL) and Todd stuck with me until I was satisfied by getting me into a 2012 TL. RL) and Todd stuck with me until I was satisfied by getting me into a 2012 TL. More

Joseph was very well prepared to meet with us. We came from an hour and a half away. Joseph had a few used cars ready for us to look at. After talking to him and looking at all he showed we ended up getti from an hour and a half away. Joseph had a few used cars ready for us to look at. After talking to him and looking at all he showed we ended up getting a new Acura TL.The buying process was smooth and painless. Anytime I call, Joseph always has time to answer any questions I may have. More

The experience at Samil Acura was the best automotive experiences I've had in over 50 years of buying cars. To a great extent it was due to salesperson Joe Suto who is a real professional - great produc experiences I've had in over 50 years of buying cars. To a great extent it was due to salesperson Joe Suto who is a real professional - great product knowledge, absoultely no pressure, and extrememly courteous and helpful. The F&I folks at the dealership were also a pleasure to deal with. More

Joe Suto dis the following: Greeted me immediately. Joe Suto dis the following: Greeted me immediately. Allowed me to select the vehicle I wanted and test drive it. Pointed out performance attribut Joe Suto dis the following: Greeted me immediately. Allowed me to select the vehicle I wanted and test drive it. Pointed out performance attributes, safety attributes and luxury attributes. Demonstrated all features and settings befoe I left the dealer. More

It was a very nice, clean and friendly atmosphere. Everyone was very nice and helpful and the salesman made sure I knew all of my options before making a decision. I did not feel pressured or misguid Everyone was very nice and helpful and the salesman made sure I knew all of my options before making a decision. I did not feel pressured or misguided. I was very happy with my visit and would recommend anyone to the dealership. I was very pleased and LOVE my new car! More