Smail Acura

Just browsing at the Acuras on a early cold morning while waiting for our Honda Pilot to be serviced we were invited by Joe Suto to come inside to browse just before official opening hours. We were just look waiting for our Honda Pilot to be serviced we were invited by Joe Suto to come inside to browse just before official opening hours. We were just looking, but had been considering purchasing a TL because of the good performance we had with a TL we had purchased many years ago. There was no pressure, all of our questions were answered, we test drove and soon made the decision to purchase. More

Joe, was very helpful in helping us look for a used car Joe, was very helpful in helping us look for a used car for my wife, very knowledgeable about the different cars we looked at. We discussed prici Joe, was very helpful in helping us look for a used car for my wife, very knowledgeable about the different cars we looked at. We discussed pricing and finally took a test drive of the car we eventually bought. More

Overall service was great. Joe took his time in explaining all the features of the vehicle and options we had when it came to financing. Everyone we came into contact with was very pleasant and hel explaining all the features of the vehicle and options we had when it came to financing. Everyone we came into contact with was very pleasant and helpful. Looking forward to future purchases. More

Very good customer service with a great product. Joe seems to care if you get what you want rather than just to sell you a car. seems to care if you get what you want rather than just to sell you a car. More

Clint was great!!! Had him before and would definitely recommend him. The service is also great at this dealership. Everyone is very helpful. Love Acuras!!! recommend him. The service is also great at this dealership. Everyone is very helpful. Love Acuras!!! More

Long time owner of a 2001 Acura MDX, purchased new, and serviced almost exclusively by Smail Acura in Greensburg. When it was time to replace it (over 200,000 miles), I asked for guidance on a used MDX, C serviced almost exclusively by Smail Acura in Greensburg. When it was time to replace it (over 200,000 miles), I asked for guidance on a used MDX, Clint Robbins called me, was extremely helpful and professional. Gabe, Ralph, and others reassured me that the used MDX I was being offered was also serviced over its life at Smail Acura. I purchased it and 18 months later, just loving it. Best used car I have ever owned, and best overall ownership experience from the entire staff at Smail ACura in Greensburg for over 12 years now. Sales, service, and a very friendly / professional support staff. More

Experience in the sales and delivery processes were tremendous. Will be using Smail in place of Rohrich and Cochran in the future. Acura value was better than BMW, Lexus, Audi and Infiniti. tremendous. Will be using Smail in place of Rohrich and Cochran in the future. Acura value was better than BMW, Lexus, Audi and Infiniti. More

The Greensburgh Acura is top notch in terms of professionalism and customer service. Our sales reps were Mike Arndt and Clint Robbins. Mike was very professional and played a major role in seali professionalism and customer service. Our sales reps were Mike Arndt and Clint Robbins. Mike was very professional and played a major role in sealing the final deal and get us the price which we had budgted for. Clint was very professional and savyy. He very patient and let us explore several options before we chose to go with the TSX. Clint also took the time to introduce us to several options in our current MDX which we never knew about. He is very passionate about his work which you rarely encounter in a car dealership. (Note: We bought the 2008 MDX from the Acura dealership in Beford, Ohio in 2011,and it was the worst experience ever. The sales rep tried to mislead us on the mileage, did not bother resetting the system nor walking us through the different options that the car offered. They were arrogant and only concerned about closing the deal) We had a great experience with Acura of Greensburgh and and we wish we lived closer to it. They also accpeted to take our MDX in for a full service (oil change, etc...) while we were closing the deal on the TSX, which we greatly appreciated. To be quiet honest, finding a quality service in an Acura dealership seem to be impossible. We have used 2 dealerships before: Bedford, OH and South Hills, PA and the service has been miserable. The sales reps are arrogant, lazy, and only concerned about the sale. And the service/maintenance team has no patience for any questions regarding your car, and asking for a loaner car is like pulling teeth. We hope Acura makes an effort to monitor their deadlerships' quality of service so they look more like the Greensburgh Acura and its team. After all you are selling luxury cars and you are up against great competition. More

clint made the normally tedious process of purchasing a new vehicle, smooth and simple. He also spent as much time as I needed to fully understand all of the vehicle's operating systems new vehicle, smooth and simple. He also spent as much time as I needed to fully understand all of the vehicle's operating systems More

Purchased certified preowned Acura MDX. Very nice facility, friendly and knowledgable staff. Very pleasant car buying experience. Joe Suto made everything very easy for us. facility, friendly and knowledgable staff. Very pleasant car buying experience. Joe Suto made everything very easy for us. More