Smail Acura

The Greensburgh Acura is top notch in terms of professionalism and customer service. Our sales reps were Mike Arndt and Clint Robbins. Mike was very professional and played a major role in seali professionalism and customer service. Our sales reps were Mike Arndt and Clint Robbins. Mike was very professional and played a major role in sealing the final deal and get us the price which we had budgted for. Clint was very professional and savyy. He very patient and let us explore several options before we chose to go with the TSX. Clint also took the time to introduce us to several options in our current MDX which we never knew about. He is very passionate about his work which you rarely encounter in a car dealership. (Note: We bought the 2008 MDX from the Acura dealership in Beford, Ohio in 2011,and it was the worst experience ever. The sales rep tried to mislead us on the mileage, did not bother resetting the system nor walking us through the different options that the car offered. They were arrogant and only concerned about closing the deal) We had a great experience with Acura of Greensburgh and and we wish we lived closer to it. They also accpeted to take our MDX in for a full service (oil change, etc...) while we were closing the deal on the TSX, which we greatly appreciated. To be quiet honest, finding a quality service in an Acura dealership seem to be impossible. We have used 2 dealerships before: Bedford, OH and South Hills, PA and the service has been miserable. The sales reps are arrogant, lazy, and only concerned about the sale. And the service/maintenance team has no patience for any questions regarding your car, and asking for a loaner car is like pulling teeth. We hope Acura makes an effort to monitor their deadlerships' quality of service so they look more like the Greensburgh Acura and its team. After all you are selling luxury cars and you are up against great competition. More

clint made the normally tedious process of purchasing a new vehicle, smooth and simple. He also spent as much time as I needed to fully understand all of the vehicle's operating systems new vehicle, smooth and simple. He also spent as much time as I needed to fully understand all of the vehicle's operating systems More

Purchased certified preowned Acura MDX. Very nice facility, friendly and knowledgable staff. Very pleasant car buying experience. Joe Suto made everything very easy for us. facility, friendly and knowledgable staff. Very pleasant car buying experience. Joe Suto made everything very easy for us. More

The sales professional helping us was Clint Robbins and he was OUTSTANDING! He was extremely knowledgeable about every aspect of Acura products (we were initially interested in one model which quickly bec he was OUTSTANDING! He was extremely knowledgeable about every aspect of Acura products (we were initially interested in one model which quickly became three), he was patient, he listened, and we didn't feel pressured. Clint's easy style made what is usually a stressful event into an enjoyable one. Bottom line...we purchased our Acura with the expert help of a great professional and we thoroughly enjoyed the experience. We're looking forward to a long relationship with Smail Acura and Clint Robbins. More

I purchased a new Acura RDX last week from Smail Acura and it was the easiest car buying experience I've ever had. Clint Robbins made the process very easy from beginning to end. He worked with me to make and it was the easiest car buying experience I've ever had. Clint Robbins made the process very easy from beginning to end. He worked with me to make sure I got both a fair trade-in amount as well as a fair purchase price. Smail not only sold the car but they earned the business over the other dealerships in Western PA. I would recommend them to anyone in the area that is looking at buying a new vehicle. More

Joe was introduced to me by a mutual friend. Joe was very friendly and helpful. He provided my wife and I with as much detail on the BMW as we asked for. This purchase was pretty painless and quick. very friendly and helpful. He provided my wife and I with as much detail on the BMW as we asked for. This purchase was pretty painless and quick. This was my first dealing with Smail Group, I hope to use the group in the future. Joe was easy to deal with and will use his services in the future. Brooke was also very helpful, this is truly a class organization. More

Smail Auto Group and Joe S did a great job in helping me fine my mdx and the service was great and I would buy again from them. Thanks Joe fine my mdx and the service was great and I would buy again from them. Thanks Joe More

I was able to buy a car without feeling pressured or stressed out. Mike answered all my questions and worked with me to get me the car I wanted. I am very pleased with the experience...Thank you. I have stressed out. Mike answered all my questions and worked with me to get me the car I wanted. I am very pleased with the experience...Thank you. I have been telling my friends to go buy a car from Smails. More

Salesperson (Clint) was outstanding. He was very helpful in finding the car we wanted with no pressure to buy. Have been buying/leasing autos from Smail 30 years and have never had a problem with dealership in finding the car we wanted with no pressure to buy. Have been buying/leasing autos from Smail 30 years and have never had a problem with dealership. More

Mike was very well organized and thorough knowledge of the vehicles. He was a pleasure working with from the the test drive to.the trade and the purchase . I would recommend mike to anyone. Hes patient no the vehicles. He was a pleasure working with from the the test drive to.the trade and the purchase . I would recommend mike to anyone. Hes patient not pushy and willing to help you any way and answer any questions. More