Smail Acura

I was contacted by John Howard about the available lease on the 2014 RLX. Having worked with John on several previous deals I have acquired the utmost trust and confidence in his ability to deliver the best on the 2014 RLX. Having worked with John on several previous deals I have acquired the utmost trust and confidence in his ability to deliver the best deal for me as the consumer. Upon arrival I noticed some preliminary paper work on the desk and immediately realized that this deal was as John had promised. The test drive, the inordinate amount of time that John spends with us, the clear explanations, the next day follow up to schedule our lessons at attempting to master the technology in the vehicle and the genuine concern that John shows to us not only as customers but as friends is THE reason why Smail Acura is our dealer of choice. I never feel pressured when at the dealership and as an informed car buyer I know that when I deal with John that I am obtaining the best possible deal on the vehicle. It has been four days since we acquired the vehicle and there has been three contacts with John. He is never to busy to share quality time with his customers and in fact we are meeting today for our technology lesson. Thank you John Howard for informing me about the opportunity to obtain this outstanding vehicle at an affordable cost. More

I recently purchased a 2014 RDX from Smail Acura and was very pleased with their services. I worked directly with Clint Robbins who was very knowledgeable and helpful throughout the entire process, I would very pleased with their services. I worked directly with Clint Robbins who was very knowledgeable and helpful throughout the entire process, I would recommend him to anyone. More

I had a great experience at Smail Acura. Everyone was extremely friendly and willing to help with all the questions that I had. They were able to get me a great car, at a great price, for a low finance r extremely friendly and willing to help with all the questions that I had. They were able to get me a great car, at a great price, for a low finance rate. The dealership was extremely clean and welcoming. I would definitely shop at Smail in the future More

We experienced a pleasant no pressure buying experience. Mike, our sales rep, was polite and answered all of our questions, even when we informed him we would still be looking at a competitors vehicle later Mike, our sales rep, was polite and answered all of our questions, even when we informed him we would still be looking at a competitors vehicle later that day. He seemed genuinely concerned that we find the best vehicle to meet our large family's needs even if it might not be his product. Even after he had sold us the car he continued to show the same helpfulness and enthusiasm about his product and this dealership. More

We went to look at the Nissan, which we saw on the internet, and liked it very much. We told Mike that we were leaving town the next day and couldn't do anything right away. He suggested that we tak internet, and liked it very much. We told Mike that we were leaving town the next day and couldn't do anything right away. He suggested that we take our trip in the Nissan. We couldn't see how this was possible, but within a short while we drove away with the Nissan. It was amazing that they were able to take care of all the detail, including the transfer of insurance, the trade etc. so quickly and smoothly. We have read the terms of use that goes with this survey. It is terrible and we suspect many people, if they read it, are turned off by it. More

Enjoyed purchasing our new 2010 Toyota Venza. Great customer service. No pressure. Delivered on all promises. Exceeded our expectations. We will definitely return when we are ready to purchase our next customer service. No pressure. Delivered on all promises. Exceeded our expectations. We will definitely return when we are ready to purchase our next vehicle. Thank You! More

My experience with Smail Acura was Great. Mike Arntd and the finance department worked to get me the vehicle I wanted at the price that I could afford. Thank you! the finance department worked to get me the vehicle I wanted at the price that I could afford. Thank you! More

My husband paid a visit to the Acura dealer, unbeknownst to me, to get information on the ILX and TSX, as I had expressed an interest in purchasing a new car. He met Joe Suto, who suggested bringing me in to me, to get information on the ILX and TSX, as I had expressed an interest in purchasing a new car. He met Joe Suto, who suggested bringing me in to see the cars. I was unaware when I got there that this was all preplanned, and both cars were sitting side by side for test driving and comparison. I chose the TSX, but the color I preferred was not readily available. Somehow, Joe managed to locate exactly what I was looking for the next day, and I purchased the vehicle that very weekend. Joe was knowledgeable and helpful with my decision making. Also, he is very personable and I didn't feel pressured at any time to make a decision. The overall experience was pleasant and I would recommend this dealership to my friends. I have not used the service department yet, but have been notified that I will be receiving an invitation to meet the service team. More

Without a doubt, this was the best experience I have ever had in purchasing a vehicle...and I am 66, so you know I have purchased many. Clint Robbins was so easy to deal with.....not your typical high pres had in purchasing a vehicle...and I am 66, so you know I have purchased many. Clint Robbins was so easy to deal with.....not your typical high pressure car salesman, which immediately turns me off and I end up leaving without buying. He went above and beyond to spend time with me on a test drive and explain all the technology this SUV has on it and was definitely well informed on everything about the vehicle. The price on the 2013 certified used vehicle was great and he was right in the range we had decided on for our trade in. No doubt that I will visit this dealership and request Clint when I am ready to trade this one in. GREAT ALL AROUND EXPERIENCE!!!! More

I just purchased my first car from Smail Acura. Clint Robbins was an excellent salesman and very professional. He spent a great deal of time explaining all the features of the TLSH-AWD w/tech package, He Robbins was an excellent salesman and very professional. He spent a great deal of time explaining all the features of the TLSH-AWD w/tech package, He had an exceptional knowledge of the car and was very patient. He didn't pressure me. He followed up with a phone call a few days later to see how I liked my car and if I had any questions of which I greatly appreciated .So much information to be absorbed. I definitely would recommend Clint to others looking for a car. Marie More