Smail Acura

Not only Martin BUT the entire staff present on that Thursday were Exceptional. The process in purchasing my new car was a "pleasant" experience. The Staff from the Sales and Service Departments were Thursday were Exceptional. The process in purchasing my new car was a "pleasant" experience. The Staff from the Sales and Service Departments were friendly, honest, helpful, no pressure, a little comedy(OK, a lot), hospitable, respectful and NO gender bias!! "CHEERS" to My New Car and Dealership :) Thanks for an EXCELLENT Experience!!! More

Mike sold me a 2014 Ford Explorer XLT, not an Acura. Mike was very responsive to my needs and made sure I got the best deal possible. I have nothing but good to say about Mike and Smail Auto in general. I pl was very responsive to my needs and made sure I got the best deal possible. I have nothing but good to say about Mike and Smail Auto in general. I plan to do business with Mike and Smail Auto in the future. More

Mike and the dealership was never pushed and never rushed me to make a purchase. It's how all car dealerships should be. Provide assistance and information, make you feel at home and allow you to make an i me to make a purchase. It's how all car dealerships should be. Provide assistance and information, make you feel at home and allow you to make an important decision is what experience we received. This was my 2nd dealings with Smail and both were good. I live over an hour away on the other side of the city and Smails salesman and product make our trip worth while. Thank you again. Tim Conley More

I recently bought an Acura RDX at Smail Acura. I bought my previous vehicle there, too. As in the past i have always received excellent customer service from this dealership. Joe Suto sold me my first Ac my previous vehicle there, too. As in the past i have always received excellent customer service from this dealership. Joe Suto sold me my first Acura TSX many years ago. He always kept in touch either by mail or anytime I stopped in for service. He provides the excellent service that customers want at a car dealership. He goes out of his way to provide exceptional service. Gabe Leonard has also provided me with excellent advice anytime I brought my first Acura (TSX) in for service. I know it won't be any different. Smail Acura has provide excellent service any time I have ever been there. I would recommend this dealership to anyone because they do provide excellent service. More

Best experience ever! Clint provides me all the information I needed to buy the cars on time and a good deal. I was actually looking to buy a Lexus IS 350 but they way he explain to me each detail information I needed to buy the cars on time and a good deal. I was actually looking to buy a Lexus IS 350 but they way he explain to me each detail of the specs of the car and the test drive was sufficient to change my mind. I will look forward to continue doing business with Smail Acura and Clint. More

After an overzealous Goth of a girl, ignorant of the meaning of a red octagonal street sign, totalled my Honda Accord, I was in the market for a new vehicle. I wanted a car more tolerant of Pennsylvani meaning of a red octagonal street sign, totalled my Honda Accord, I was in the market for a new vehicle. I wanted a car more tolerant of Pennsylvania's winters and teen drivers, so I investigated Smail Acura. My experience was exceptional from the moment I met Joe Suto. I can truly say that the reason I purchased my Acura TL is because of the way Joe went out of his way to help me. I appreciated his empathetic attention to my situation. Kudos to Suto! More

Was very impressed with the service we received while we were purchasing our vehicle. Very friendly all around the dealership. Very good selection of vehicles to choose from. were purchasing our vehicle. Very friendly all around the dealership. Very good selection of vehicles to choose from. More

Clint did an outstanding job with providing me with a great car. He was very knowledgeable about the car and the leasing process. He made it very easy to work with him. I would recommend him to anyone great car. He was very knowledgeable about the car and the leasing process. He made it very easy to work with him. I would recommend him to anyone that would be interested in looking for a car. thank you Noah More

I gave an overall "Great" rating above. Why? As an individual that hates to car shop, I found this experience of shopping for a vehicle the most pleasant experience ever, and I have shopped for As an individual that hates to car shop, I found this experience of shopping for a vehicle the most pleasant experience ever, and I have shopped for many cars in my life time. It was a rainy afternoon, so trying to find a used Honda Pilot that I had my heart set on was no easy task. Our last stop was Smail Honda but somehow my husband and I ended up at the Used Acura Dealership. As we began to approach the building, a nice young man asked if he could help. My typical question is how long have you been selling cars, his reply was 3 months. Typically more experience equals more knowledge. Wrong! CJ Nuss might have been the new guy at the dealership, but he certainly knew how to take care of a potential customer. His was very knowledgable, and if he didn't know the answer he would clarify with a superior that did. He has a great personality, patience and a GREAT attitude. I can only hope that I like my Honda Pilot as much as Bill and I liked the great service we received from CJ Nuss! Already looking for our next vehicle. Lisa and Bill More

My experience was night and day compared to the other dealerships that I visited. I was referred to Mr. Robins after an exhausting search and much disappointment. I encountered unprofessionalism and arro dealerships that I visited. I was referred to Mr. Robins after an exhausting search and much disappointment. I encountered unprofessionalism and arrogance and was quite apprehensive by the time I walked through the doors at Smail Acura. From the moment that I was greeted by Mr Robins I truly felt my apprehension slip away. He was beyond professional, knowledgeable, and his care for his customers safety and happiness is what immediately set him apart. What really impressed me the most was that although I was not there to purchase an Acura as he well knew, he still took me for a test drive in the Acura since I had such a negative experience at the North Hills location. He wanted to turn that experience into something positive! Furthermore, I was purchasing a much less expensive vehicle but he treated me as if I was there to purchase the most expensive suv on the lot. Very Impressive! As I told him, he is a true gentleman and he now has a customer for life! I trust him inexplicably! If you choose to buy from Mr Robins, know that you are in the best hands!!! More