Smail Acura

First, the Dealership was Excellent, Second, the Service Department was always Friendly and Professional, if you were in for service, they kept you updated on your vehicle's progress OR offered another opt Department was always Friendly and Professional, if you were in for service, they kept you updated on your vehicle's progress OR offered another option, if service time was lengthy, a ride to the Mall. Third....our salesman...Clint Robbins......we first bought an Acura MDX 2012.....from the day it was purchased until now, we could not ask for someone who really took care of you, we just purchased an Acura MDX 2014 with the Tech pkg.......Clint explained all the new features in the 2014, the differences between the 2012 and 2014....he does his homework and knows the Acura, but the most important thing about Clint is, he has always delivered what he promised. He took care of everything. We have a different security system on our garage door opener and would not respond to the books directions, Clint came to our house, keyed in the code and even set the code for our other car. So now, we are able to utilize the automatic door opener on both cars and with the new MDX he came back out and keyed in the security code. I guess the bottom line is he didn't forget you after the sale. We have purchased a lot of cars over the years but no dealership or salesperson has treated us so well. One satisfied customer. More

Contacted by my husband on the phone, Joe Suto guaranteed us the trip to Smail would be worth our time. He was not exaggerating; we had the best buying experience we could have hoped for. Joe was friendly, us the trip to Smail would be worth our time. He was not exaggerating; we had the best buying experience we could have hoped for. Joe was friendly, professional, knows his product, and we felt no pressure; all of which we certainly appreciated. We will not hesitate to make the 45 minute drive in the future to deal with Joe again. More

I dealt with Charles the first night and then came back the following night and dealt with Clint. Both were very professional and very accommodating. Clint was great to deal with, kept the typical back a the following night and dealt with Clint. Both were very professional and very accommodating. Clint was great to deal with, kept the typical back and forth to a minimum, something I had hoped would be less of a fiasco being that I was buying a luxury brand this time. My wife and I live over an hour away and did not get to the dealership until around 7, and we didn't finish up until after 10PM(They close at 9). Clint never lost interest nor gave the impression that he had to rush us out of there. He made sure we had all the info we needed and was extremely thourough with explaining the Technology in the new Acura's. Everyone involved exceeded my expectations, they even went as far to unlock the parts to get me the all weather floor mats I wanted after it had closed. 10 out of 10 across the board for these class acts…highly recommend these guys over other Acura dealers in the PGH area(I can't speak to Wexford as I never visited, but Smail blows Spitzer Acura out of the water!! More

Over the years, we have purchased numerous vehicles from various dealers, but we have never experienced such a positive and knowledgable salesman as we found in Smail's John Howard. John was not pushy or o various dealers, but we have never experienced such a positive and knowledgable salesman as we found in Smail's John Howard. John was not pushy or overbearing, but instead was encouraging and very well versed in all of the new technologies found on the Acura MDX. He was patient in teaching us how to use the vehicle once we arrived to pick it up, and he is very willing to return phone calls and continue to support us in our learning process. He is, by far, the best salesman we have ever encountered. So, we highly recommend Smail Acura and especially. John Howard. More

Not only Martin BUT the entire staff present on that Thursday were Exceptional. The process in purchasing my new car was a "pleasant" experience. The Staff from the Sales and Service Departments were Thursday were Exceptional. The process in purchasing my new car was a "pleasant" experience. The Staff from the Sales and Service Departments were friendly, honest, helpful, no pressure, a little comedy(OK, a lot), hospitable, respectful and NO gender bias!! "CHEERS" to My New Car and Dealership :) Thanks for an EXCELLENT Experience!!! More

Mike sold me a 2014 Ford Explorer XLT, not an Acura. Mike was very responsive to my needs and made sure I got the best deal possible. I have nothing but good to say about Mike and Smail Auto in general. I pl was very responsive to my needs and made sure I got the best deal possible. I have nothing but good to say about Mike and Smail Auto in general. I plan to do business with Mike and Smail Auto in the future. More

Mike and the dealership was never pushed and never rushed me to make a purchase. It's how all car dealerships should be. Provide assistance and information, make you feel at home and allow you to make an i me to make a purchase. It's how all car dealerships should be. Provide assistance and information, make you feel at home and allow you to make an important decision is what experience we received. This was my 2nd dealings with Smail and both were good. I live over an hour away on the other side of the city and Smails salesman and product make our trip worth while. Thank you again. Tim Conley More

I recently bought an Acura RDX at Smail Acura. I bought my previous vehicle there, too. As in the past i have always received excellent customer service from this dealership. Joe Suto sold me my first Ac my previous vehicle there, too. As in the past i have always received excellent customer service from this dealership. Joe Suto sold me my first Acura TSX many years ago. He always kept in touch either by mail or anytime I stopped in for service. He provides the excellent service that customers want at a car dealership. He goes out of his way to provide exceptional service. Gabe Leonard has also provided me with excellent advice anytime I brought my first Acura (TSX) in for service. I know it won't be any different. Smail Acura has provide excellent service any time I have ever been there. I would recommend this dealership to anyone because they do provide excellent service. More

Best experience ever! Clint provides me all the information I needed to buy the cars on time and a good deal. I was actually looking to buy a Lexus IS 350 but they way he explain to me each detail information I needed to buy the cars on time and a good deal. I was actually looking to buy a Lexus IS 350 but they way he explain to me each detail of the specs of the car and the test drive was sufficient to change my mind. I will look forward to continue doing business with Smail Acura and Clint. More

After an overzealous Goth of a girl, ignorant of the meaning of a red octagonal street sign, totalled my Honda Accord, I was in the market for a new vehicle. I wanted a car more tolerant of Pennsylvani meaning of a red octagonal street sign, totalled my Honda Accord, I was in the market for a new vehicle. I wanted a car more tolerant of Pennsylvania's winters and teen drivers, so I investigated Smail Acura. My experience was exceptional from the moment I met Joe Suto. I can truly say that the reason I purchased my Acura TL is because of the way Joe went out of his way to help me. I appreciated his empathetic attention to my situation. Kudos to Suto! More