Smail Acura

Great Customer Service, and Family Friendly! My Family and I had the pleasure of working with Clint Robbins for the second time on the lease of our new vehicle. He was able to make the process s My Family and I had the pleasure of working with Clint Robbins for the second time on the lease of our new vehicle. He was able to make the process simple and quick but still managed to get us exactly what we were looking for in our new family car. We worked together over the phone, through email and texts and when we met in person it did not take long to get us into our new car and on our way. With three little children with us to pick up the car, my wife and I were extremely grateful for Clint's efficiency. We will highly recommend the Smail Family of dealerships. More

Save yourself the hassle and go somewhere else I went in to get a key copied on 5/30/2015. Bruce at the parts counter said that he wasn't sure if it would fit in his machine, I showed him that it w I went in to get a key copied on 5/30/2015. Bruce at the parts counter said that he wasn't sure if it would fit in his machine, I showed him that it was only 4 screws to remove the key from the OEM flipkey FOB. He said " I don't have a screwdriver". I asked if he could get one and he said 'well it's going to be $29.95 for us to cut it'. It got the feeling he just did not feel like doing the work. I ask to see the manager and he said "I am the manager". I then asked to see his manager and he said "that's the owner". I then left the counter and asked one of his coworkers who his direct supervisor was and she said " Paul Shirley, but he's not in". I would have been happy to rectify this with Paul Shirley but Bruce told me it was the owner, and Im sure the owner will get to see the review on here. I decided that I am never going to come to this location or do business here again. More

Best car buying experience EVER!!! Cliint Robbins was my sales person and he was fantastic on the phone and in person. This was literally the best car buying experience I have ever had Cliint Robbins was my sales person and he was fantastic on the phone and in person. This was literally the best car buying experience I have ever had. The whole crew was great! I would highly recommend Smail Acura. More

Above and beyond! What a pleasure to work with Nate Anderson at Smail Acura! He works very well with customers & it's clear that he enjoys the "people" aspect of his po What a pleasure to work with Nate Anderson at Smail Acura! He works very well with customers & it's clear that he enjoys the "people" aspect of his position. Nate follows up with customers to ensure the process is moving seamlessly. He consistently answered any questions I had, and readily admitted when he did not have the answer to a particular query. In conclusion, Nate made all the effort he could to get me the car I desired. I have already advised my friends and family to work with him on their next purchase. More

A good experience Clint Robbins was our salesperson , impressed by his knowledge of the car and its intricacies. His presentation in a way easily understood. Also the Clint Robbins was our salesperson , impressed by his knowledge of the car and its intricacies. His presentation in a way easily understood. Also the handling of the cost and necessary information to make the deal. Would recommend Clint to any friend in need of a vehicle. More

Like a "Boss" We worked with John on a nice Blue MDX... He wanted to sell a car and we wanted to buy one... John treated us very nice and I am happy we meet in pers We worked with John on a nice Blue MDX... He wanted to sell a car and we wanted to buy one... John treated us very nice and I am happy we meet in person. Prior to meeting: I called Smail and they put me on the phone with John. Then he called me a week later and gave us a solid price and treated us very well. If you want to buy a new Acura go to the best "S" Acura dealership in Pittsburgh Area; Smail! Also, with a "S" on his chest, John Howard; Ask for him by name, because there is no match. More

very pleased My mother in law recommended we go see Mike after our car got totaled. I'm glad we listened. He was able to find us a very nice car and get us approv My mother in law recommended we go see Mike after our car got totaled. I'm glad we listened. He was able to find us a very nice car and get us approved for a loan. We will be getting our cars through Mike from now on. More

Man of his words My salesman Mike Arndt is a very honest and straightforward guy. He understood my credit rating but still said he can make it work. After collecting a My salesman Mike Arndt is a very honest and straightforward guy. He understood my credit rating but still said he can make it work. After collecting all my information he said would give me a call tomorrow at noon. He called me and suggested that I traded in my broken car( which i was going to junk for 150) for 500$ and that i add a little more money to my down payment. Came in he sign paperwork and drove off He even gave me a good tip that i use this to fix my credit than come back and trade for a newer model.... He a good salesman that can work magic, i honestly thought i will not get approved for loan. Plus he did the nicest thing he drove me home because it was cold.( as a test drive for the car I am buying) More

I'm totally pleased with my 2015 Acura RDX :) Martin de Salterain was very helpful and answered all my questions about the Acura 2015 RDX. His friendly and professional personality put me at ease Martin de Salterain was very helpful and answered all my questions about the Acura 2015 RDX. His friendly and professional personality put me at ease and provided the best leasing deal to my great satisfaction. I would certainly recommend Martin to all my friends and acquaintances. He did a stellar job. Thank You Martin. More

Very honest and easy Martin was very easy to work with and very honest with us. He made the process very easy. I still feel that I can reach out to Martin with any issues Martin was very easy to work with and very honest with us. He made the process very easy. I still feel that I can reach out to Martin with any issues or questions even after the sale as he checks in and has made sure everything is going well with my Acura RDX. I'm very happy with my purchase. More