Smail Acura

A great customer experience! Jonathan was great to work with - he was very straightforward (as am I) and we quickly struck up a comfortable rapport. I was pleased with my entire e Jonathan was great to work with - he was very straightforward (as am I) and we quickly struck up a comfortable rapport. I was pleased with my entire experience, from start to finish, and drove away with a great new vehicle. A special shout out also to Brook, who made the paper signing experience much fun. They're a fantastic team to buy a vehicle from!! More

Nice Experience The experience at Smail Acura was very nice. John Lunn was very friendly and knowledgeable. The deal was very straightforward and with little haggling The experience at Smail Acura was very nice. John Lunn was very friendly and knowledgeable. The deal was very straightforward and with little haggling, we settled on a price I found to be fair. A scuff on the bumper was fixed as promised and a nice loaner car was provided during the service. If you want a nice Acura at a good price, no need to look any further than Smail. More

Super dealership; super people Dude. I drove over an hour to get to Smail because I've heard they are a good, solid car dealership, and I wasn't disappointed. I even arrived expecti Dude. I drove over an hour to get to Smail because I've heard they are a good, solid car dealership, and I wasn't disappointed. I even arrived expecting to not love the RDX, the way I had the first time I drove an earlier model. I wasn't going to buy a car; this excursion was going to be the justification for why I was still stuck in limbo, debating what my options were. Well, salesman CJ Nuss knew exactly how to pull the love out of me, and the vehicle did, too. I went from thinking I'd taken a day off work on a wild goose chase to buying a second vehicle. Which is where Alex came into the picture. After all, I'd driven myself out to Smail, and that meant my beloved TSX was left behind while I took the new-to-me RDX home. Alex didn't just detail her up at CJ's request. Nope. I needed my annual inspection and heck, I was only 1k miles away from my 110k mile service on my baby, so... Alex made sure it all got done. I'm sure there were other people who'd booked time with Smail's service team, but Alex found room on the schedule for me. Overall, it was a great experience. It's been a couple of weeks, but every time I go down into my garage and see the two Acuras in my garage, I smile. Maybe best of all, it was the kick in the rear I needed to clean out the garage. Bonus all around. Well, except for those car payments... More

smail acura I buy a new vehicle every 3 years. this was certainly the easiest transaction yet. Joe Suto couldn't have done anything more to make the sale painle I buy a new vehicle every 3 years. this was certainly the easiest transaction yet. Joe Suto couldn't have done anything more to make the sale painless. he seen to my every request without delay and in a professional manner. I certainly would recommend smail and will make it my choice next time. More

Smail Great car buying experience. Informative test drive. One gripe is that an interior detailing paid for on a previous visit was subpar. I called with my Great car buying experience. Informative test drive. One gripe is that an interior detailing paid for on a previous visit was subpar. I called with my concern with no resolution. More

Multi-car trade-in My experience with Smail Acura started with a phone call to ask if it was possible to trade-in three cars for a new TSX. I was transferred to CJ Nuss My experience with Smail Acura started with a phone call to ask if it was possible to trade-in three cars for a new TSX. I was transferred to CJ Nuss in the sales department. CJ handled my situation quickly and efficiently, setting up a time for the used car sales manager to come to my home to evaluate my cars. One of the cars belonged to my son, who lives out of state, which complicated the situation further. CJ was able to guide me in taking care of this as well. This entire purchase was done with my convenience in mind. I am now a happy owner of one car, a new TSX. More

Acura RDX Purchase Closed my deal with Michelle and Brook. Michelle was new to sales but had service experience on her resume; very knowledgeable about the RDX, friendl Closed my deal with Michelle and Brook. Michelle was new to sales but had service experience on her resume; very knowledgeable about the RDX, friendly with no pressure to buy. I had done my homework and Sunday lot browsing so I knew fair trade-in and what model I wanted to purchase. After the test drive I was sold; it's a great vehicle. First at-home hand car wash I knew I had purchased a well made product - everything on the RDX is perfect! Brook made the paperwork process easy, efficient, and fast. Final test of my satisfaction with the dealer will be to see how the relationship extends to the Smail Acura service department for vehicle maintenance visits. Thanks very much Michelle and Brook! More

Great Dealership Great sales representative, going out of his way to accommodate our needs.Located the vehicle we were looking for and had it the next day. We truly ap Great sales representative, going out of his way to accommodate our needs.Located the vehicle we were looking for and had it the next day. We truly appreciate all efforts of the Smail Acura staff. More

2011 Acura MDX Overall the experience was very good. I have a hard time giving "great" rating to anything. CJ was very helpful, patient and knowledgeable. The pricin Overall the experience was very good. I have a hard time giving "great" rating to anything. CJ was very helpful, patient and knowledgeable. The pricing was fair based on comparisons to other dealers. The follow up service to address minor vehicle blemishes was outstanding and again CJ was very helpful with following through on the repairs. More

Overall Experience I hate shopping for cars, but Joe Suto, and Smail made it a great experience.! It helps when your sales people know what they "sell"! I hate shopping for cars, but Joe Suto, and Smail made it a great experience.! It helps when your sales people know what they "sell"! More