Sloane Toyota Malvern - Service Center

Alex Kocsy was very professional. Parts were ordered and waiting for the appointment. Check in was easy. Work was completed on time. I would definitely recommend service with Alex Parts were ordered and waiting for the appointment. Check in was easy. Work was completed on time. I would definitely recommend service with Alex and Sloane to others. More

Superb customer service, able to find parts for a 1999 Toyota Avalon in a timely manner Toyota Avalon in a timely manner More

Yesterday I submitted a negative review of Bassam Dahleh regarding my experience with him during a service visit. Bassam Dahleh was informed of my complaint and immediately reached out to me to apologize. H regarding my experience with him during a service visit. Bassam Dahleh was informed of my complaint and immediately reached out to me to apologize. He told me his comments were well intended but it was sorry that his words impacted me in a negative way. Often when you complaint you only receive lip-service from the management team and the employee. I applaud Bassam Dahleh for his apology and offer to help me with the situation with my automatic start once I have the after market one removed. I really would like to THANK Bassam Dahleh because his apology meant the world to me. Kudos Sloan Toyota More

Brought my car in for 30,000mi service. Excellent service. 1 hr min wait! Great Excellent service. 1 hr min wait! Great More

Very helpful, kept me updated, timely, very friendly and professional, outstanding service and staff! Thank you professional, outstanding service and staff! Thank you More

Dennis was excellent care of my RAV4 and he advised me to return when reading 10,000 miles for service return when reading 10,000 miles for service More

Purchased a new toyota venture in 2020. Took it in for service and at 15,000 miles they said my back breaks were bad and the front were excellent. I thought something was wrong. Front break Took it in for service and at 15,000 miles they said my back breaks were bad and the front were excellent. I thought something was wrong. Front breaks always go first and usually if fronts are bad so is the back. My husband did not drive the truck for 6 months because he was sick. I called Dennis h in service 5x and he never once got back to me. I then e mailed him 2 weeks ago and nothing. Took my truck to a mechanic and right away he said it was a stuck caliber slide. He worked for toyota before so he had knowledge and knew these trucks. I cannot believe Sloane toyota would treat a customer without even getting back to them. I have purchased 5 toyota but after this I will never deal with toyota again and especially with Sloane Toyota. More

Had a great experience at the service department at Sloane Toyota. Bassam Dahleh made everything go so smoothly. He went the extra mile to make sure everything was done right and the customer was happy Sloane Toyota. Bassam Dahleh made everything go so smoothly. He went the extra mile to make sure everything was done right and the customer was happy. He was very professional, kind, and knowledgeable. More

The customer service was outstanding along with the financial department. They were friendly, nice and polite and answered any questions I had for being a first time car buyer. financial department. They were friendly, nice and polite and answered any questions I had for being a first time car buyer. More